Banyan Bay Apartment Homes
#6,497 #88 #789

What is epIQ?

Banyan Bay Apartment Homes

1700 San Pablo Rd, Jacksonville, FL 32224
(145 Reviews)
$1,530 - $2,886/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

First month free on select apartments for March!* - *spread through lease term

Floor Plans & Pricing

1 Bedroom

The Willow

1 Bed, 1 Bath | 882 sq. ft.

$1,530

See Floor Plan Details

2 Bedrooms

The Elm

2 Beds, 2 Baths | 1,211 sq. ft.

$1,664

See Floor Plan Details

3 Bedrooms

The Cypress

3 Beds, 2 Baths | 1,530 sq. ft.

$2,186

See Floor Plan Details

4 Bedrooms

The Magnolia

4 Beds, 2 Baths | 1,736 sq. ft.

$2,886

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

17 days

View Community Timeline
View Community Timeline

Banyan Bay Apartment Homes Reviews

(143)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

abowman743

Resident 2017

1/27/2017

Although I just signed my lease here at Banyan Bay, you can tell that the new property management company has great things to come for this property!!! The entire office staff was super helpful through out my application process, and although I worked with a… See More >
    Review Author Icon

    anonymous

    Resident 2017

    1/25/2017

    This is worse than living in section 8 housing. Maintenance is terrible. Staff is horrible. Pool always closed, grounds disgusting,gym a joke. Roaches and bugs galore and I have dozens of stories of the nightmare of living here. Got trapped… See More >
      Review Author Icon

      anonymous

      Resident 2015 - 2017

      1/2/2017

      I used to be content living here, and then Aspen Square Management took over and decided to shake things up for the worse. Since they've been here, they've lessened their hours, taken away the washer/dryer amenity, taken away recycling, become less efficient with handing out… See More >
        Review Author Icon

        darthtater3

        Resident 2014 - 2016

        11/16/2016

        Don't even bother wasting your money here. The staff is rude and doesn't care at all about anyone who lives there. The pool is closed more than it is open, and there isn't any notice about when it is closed until you walk over there.… See More >
          Review Author Icon

          Brittanylynn18

          Resident 2014 - 2016

          11/1/2016

          I used to love living here, but new management has taken over. The customer service is awful. The office hours are unreasonable. I rarely need to go to the main office for help, but I had been waiting on an important package that was noted… See More >
            Review Author Icon

            EnjoyedOurStay

            Resident 2010 - 2011

            8/16/2011

            I saw some reviews on this site before looking into living at Banyan Bay. I thought the place would be terrible based on the reviews, but saw that the reviews seemed a little too crazy to be from someone other than a person that was… See More >
              Review Author Icon

              anonymous

              Resident 2008 - 2010

              5/5/2010

              I HATE HATTE HATE HATE banyan bay, like if i could wish one spot in the entire world off the planet it would be banyan bay apartments. If you are even a little bit thinking about moving into this place run FARRRRRR away. ITS NOT… See More >
                Review Author Icon

                anonymous

                Resident 2009

                9/1/2009

                i came to look at the apartments in feb. the gates did not work i questioned..Emily said the gates would be repaired in 2 weeks,when i came to sign my lease more than a month later the gates werent fixed..i questioned again..oh they are fixed… See More >
                  Review Author Icon

                  anonymous

                  Resident 2008 - 2009

                  8/12/2009

                  Lived here for only 4 months and in that time, my apartment was broken into - the upstairs apartment flooded and no one thought to check mine downstairs until I came home at 9 pm with my entire house filled with water, there was a… See More >
                    Review Author Icon

                    armyguy67

                    Resident 2009

                    4/17/2009

                    I moved here from out of state. I have not really lived in apartments before and was skeptical after reading reviews. I have to say that We are totally satisfied so far with our experience at Banyan Bay! Staff is friendly. Grounds are kept up… See More >
                      Review Author Icon

                      anonymous

                      Resident 2007 - 2008

                      11/12/2008

                      My husband and I are not from Florida, and chose Banyan Bay as our first home together. We looked at the model home, and of course it was perfect! Move in day, we un lock our door to our first home together and… See More >
                        Review Author Icon

                        anonymous

                        Resident 2008

                        1/31/2008

                        When my family and I first moved in these apartments, we felt comfortable with the place. However, for the money that they charge a month, they don't live up to their standards of being upscale living. Our apartment has alot of minor things that needs… See More >
                          Review Author Icon

                          islesam

                          Resident 2006 - 2007

                          1/25/2008

                          now called Banyan Bay, this is one of the nicest complexes i've ever been to, much less lived at. the staff is friendly & helpful. the entire complex has been renovated & updated. rent was affordable & VERY military friendly. any problems we ever had,… See More >
                            Review Author Icon

                            anonymous

                            Resident 2004 - 2007

                            4/5/2007

                            My husband, our 2 children, and I have lived here for over 2 years. The previous management staff was strict, but all around pretty nice. Since the new management staff has started, things have gone down hill terribly! It took 6 "tries"… See More >
                              Review Author Icon

                              stuckinalease2007

                              Resident 2007

                              2/23/2007

                              I moved in during the end of November. Where to start? I was told the constrution would be down in December. Its now the end of Feb. and its still not done. There was plastic covering the windows until the end of… See More >
                                Review Author Icon

                                happysofar80

                                Resident 2006

                                10/3/2006

                                My fiance and I moved here last month. The staff has always been really nice to us. We had a few problems in our apartment and they were fixed the next day. When we moved in our refriderator didnt work and they… See More >
                                  Review Author Icon

                                  diamonddll77

                                  Resident 2004 - 2006

                                  9/13/2006

                                  This place sucks now!! The new management is horrible!! They are lazy and rude. They will lie to your face, guilt-free. They called themselves handing out hurricane tips, on the residents doors. When I read something from this office, the… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2006

                                    9/11/2006

                                    manage and asst. manger is ver disrespectful to resident and staff. Use foul language in front of residents. We need a change of office staff.

                                      Review Author Icon

                                      anonymous

                                      Resident 2005 - 2006

                                      8/9/2006

                                      Cliff Notes version: DO NOT MOVE HERE! <br>Long version: Where to start? When I arrived on my move-in date the front office had no idea I was moving that day. Even though all my application paperwork had specified the date the management wrote the wrong… See More >
                                        Review Author Icon

                                        b24cm

                                        Resident 2004 - 2006

                                        7/20/2006

                                        This place is great! They always listen to my complaints. I had some electrical problems...the breaker kept popping...I asked for a professional electric guy to come out and they sent one right away. For those of you who dont know, they have a bug guy… See More >
                                          Review Author Icon

                                          jeanette622

                                          Resident 2004 - 2005

                                          6/16/2006

                                          Ther is a lot of Bugs. Mostly Roaches. <br><br>There is never any parking.<br><br>Thay do not give you $100. for rent for gering a friend to move in. <br><br>They promesed me a massage one's a month. but it was not true. I got 2 the… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2004 - 2006

                                            3/29/2006

                                            OMG! I have never had so much trouble geting anything done . When i moved in the managment was great. Soemthing was wrong they fixed it now they could care less. And will argue with you about eveything. Ive been called a lier to my… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2005

                                              12/5/2005

                                              So far I have no complaints.... Lots of families with kids, not very noisy at all, and staff is friendly..... I have heard that move-out fees can be expensive..... I would recommend this community to anyone looking for a nice, yet affordable… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2004 - 2005

                                                11/6/2005

                                                This place sucks. We have been here for a year and they have promised to fix the gate and by reading previous reviews on this page I see the gate has not worked om years. When we first moved in the apartment manager… See More >
                                                  Review Author Icon

                                                  sanctuary99

                                                  Resident 1997 - 2002

                                                  10/25/2005

                                                  My mom lived there for 5 years.<br>They had parking problems<br>maint. problems<br>and management problems was a joke. She tried for 5 years to move to a 3 bedroom and one NEVER came open.<br>There were cars broken into murders, etc.<br>No security. She finally had to move… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Boat Parking Available
                                                    • Garage
                                                    • Reserved Parking Available
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • 9' Ceilings
                                                    • Amazon Hub Package Lockers
                                                    • Breakfast Bar
                                                    • Car Charging Stations
                                                    • Cardio Equipment
                                                    • Central Heat and Air
                                                    • Complimentary Bikes Rentals
                                                    • Complimentary Coffee Bar
                                                    • Faux Wood Blinds
                                                    • Free Weights
                                                    • Furnished Available
                                                    • Gated Community
                                                    • Hammock Garden
                                                    • Hardwood Style Flooring
                                                    • Lake View
                                                    • Lush Landscaping and Lawn Care
                                                    • Monthly Resident Events
                                                    • Off-leash Dog Park with Obstacles
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Online Resident Services
                                                    • Outdoor Kitchen Area
                                                    • Outdoor Patio with Fire Pit
                                                    • Package Acceptance
                                                    • Pet Friendly Events
                                                    • Pet Stations
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool View
                                                    • Premium Fixtures and/or Hardware
                                                    • Private Entry
                                                    • Resort Style Pool
                                                    • Screened-In Patios and Balconies
                                                    • Smart Lock with Keyless Entry
                                                    • Smart Thermostats
                                                    • Spacious Closets and Built-in Shelving
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Strength Training
                                                    • Tennis and Pickle Ball Court
                                                    • Tiled Backsplash in Kitchen
                                                    • USB Outlets
                                                    • Visa and Mastercard Accepted
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • Wi-Fi in Common Areas
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to Banyan Bay Apartments, your oasis of luxury living in the heart of Jacksonville. Nestled on the serene San Pablo Road, just a stone's throw away from the bustling Atlantic Boulevard, our resort-style apartments offer the perfect balance of convenience and serenity. With Atlantic Beach and Neptune Beach just a short drive away, our pet-friendly community offers a perfect blend of convenience and coastal charm. What truly sets us apart is our unwavering commitment to exceptional customer service, our convenient location, and a multitude of resort-style amenities that transforms everyday living into a never-ending vacation. Banyan Bay is located in the most sought-after school district in Jacksonville near the area s best schools!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Aspen Square Management

                                                    A-
                                                    A-
                                                    Communities
                                                    73

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/02/2017
                                                    Q: Are there surveillance cameras around the apartment community?
                                                    Mical_W
                                                    Answered on: 05/23/2018
                                                    A: Yes there are!
                                                    Anonymous
                                                    Answered on: 11/02/2017
                                                    A: To be honest, I'm not sure about the parking areas or the buildings but they do have them in the fitness center. We've never felt unsafe around here to really check into it. Hope this helps

                                                    Frequently Asked

                                                    Based on 145 number of votes by renters, Banyan Bay Apartment Homes is currently rated 4 out of 5 stars.
                                                    Banyan Bay Apartment Homes is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Banyan Bay Apartment Homes is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Banyan Bay Apartment Homes is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Banyan Bay Apartment Homes is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Banyan Bay Apartment Homes is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Banyan Bay Apartment Homes is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 75% of their community reviews in the past year.
                                                    Managers have replied within 17 days to their community reviews in the past year.
                                                    Aspen Square Management
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2 Baths
                                                    First month free on select apartments for March!* - *spread through lease term

                                                    Contact Property

                                                    Banyan Bay Apartment Homes

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Banyan Bay Apartment Homes is a 882 - 1,736 sq. ft. apartment in Jacksonville in zip code 32224. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $1,530 - $2,886. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.