Resident • 2019 - 2020
PLEASE READ EVERYTHING Let me just start this out with how TERRIBLE Banyan Bay has been. We hated every minute of living here. If we could give zero stars we would absolutely do so. The neighbors were very friendly and that is about the ONLY good think I have to say about this place. It's easier for me to make a list of all of the reasons why you may not want to live here besides the fact that it is extremely overpriced. 1. The "security" gates only worked about 10% of the time I lived here. But even when they did work it didn't stop anyone from coming in! 2. Management and employees were not friendly 90% of the time. (Only when it was time to sign your lease of course!) 3. There are WAY too many break ins to count. I, as well as MANY others residents have had our vehicles broken into in many different ways. (Glass being shattered, doors being pried, etc.) 4. People come and wiggle your door knobs quite often to see if anyone's doors are unlocked. 5. Rambunctious kids (who we think are selling drugs in the community) are wild and loud. 6. If anyone threatens to make harm to others in the community and it is brought up in office they will brush it off and reassure you that they are very friendly people Who would never hurt anyone. Someone in the community was drunk driving late at night and was Slamming on his horn waking everyone up at two in the morning only to get out of his car and fight four young individuals. I personally caught it on camera and showed it to management and they assured me that he's the nicest guy but they will not be taking further action. Even though the gentleman was shining lights in peoples windows threatening to kill them. 7. Most of the handles on the railways for the stairs are rusted and Sharp edges that will not be fixed anytime soon. 8. I've gotten stung by wasps on four different occasions on the stairwell because they will not go and remove the wasp nest that I have called about. 9. The dishwasher in the kitchen turned all of my pots and pans completely rusted and I asked the office to come and take a look at why it was happening and all they did was give me cleaning solution which by the way didn't help. 10. Parking is absolutely a nightmare. Don't plan on parking anywhere near your apartment unless you want to pay extra for a " Reserved parking spot or garage" which you probably won't get a garage close to your apartment anyways. 11. Everything in an apartment is cheap as dirt. There is nothing luxury about this place. The carpets are cheap shag that stain as you open the door. The paint is awful. It completely just chips everywhere all over the walls. All of the apartments have an uncomfortable foul smell to them. My AC was dripping for months and ruined a lot of my personal belongings. DO NOT let them fool you with these bribed review. The do lots of "raffles" for prizes if you post reviews for the complex. Most of the reviews that are positive are either bribed or are from new residents who don't know any better. They are very pushy about reviews here. But if you're still questioning my review do your own research. Look at Spotcrime or Crimemapping. I'm currently updating this review (5/19/20) and there was yet ANOTHER break in yesterday (5/18/20) (picture proof added below). However, if you decide to view the apartment regardless of this review just ask residents you see around you without the "tour guide" standing next to you. I don't know a single resident that has lived there for more than a few months who like the neighborhood, let alone feel safe in it. Now if you're comfortable living in an environment where all of this occurs then please move in because the neighbors are so lovely. But if I was to know all of this information and how unsafe and outdated this place really is I wouldn't have moved in. Hopefully this helps you.