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Caroline Oaks

5175 Main Street North, Jacksonville, FL 32208
(466 Reviews & Surveys)

Floor Plans & Pricing

1 Bedroom

1 Bedroom 1 Bath

1 Bed, 1 Bath | 611 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom 2 Bath

2 Beds, 2 Baths | 895 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

5.0

Safety

4.6

Office Staff

4.9

Maintenance

4.8

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.27 days

View Community Timeline
View Community Timeline

Caroline Oaks Reviews

(67)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 719460

Verified Resident 2019 - 2024

5/19/2024

Great community. Very clean,never any issues,have many activities for the residents to get involved in,very compassionate and caring staff.If any maintenance problems and a work order is submitted,the work is always completed in a timely and a professional manner.

    Manager

    5/20/2024

    Caroline Oaks
    Thank you for taking the time to give us a great review!! We are pleased that you are enjoying your home at Caroline Oaks. Have a Super Day!

    Updated Review

    Review Author Icon

    anonymous

    Resident 2021 - 2024

    5/17/2024

    Great Community

    My experience at Caroline Oaks have been wonderful. Takira is always helpful and kind. The resident events are always exciting and fun to attend. Maintenance are always on top of all work orders and all other issues

      Manager

      5/17/2024

      Caroline Oaks
      Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.
      Review Author Icon

      anonymous

      Resident 2022 - 2024

      5/15/2024

      Good Community

      Hello to whom it may Center.I have live here 8/12th yr I Love it's very much an I love my place here very much. Maintenence is very quick and I love the garden center. They also offer many resident events.… See More>
        Manager

        5/17/2024

        Caroline Oaks
        Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.

        Updated Review

        Review Author Icon

        Resident 1169810

        Verified Resident 2022 - 2024

        2/5/2024

        This apartment complex is in a good location we've had some trouble but they're taking care of it. The maintenance on the building is good everybody seem to try to work with you on a problem and I like it because we have police on… See More>
          Manager

          2/9/2024

          Caroline Oaks Apartments
          Thank you for taking the time to give us a great review!! We are pleased that you are enjoying your home at Caroline Oaks. Have a Super Day!
          Review Author Icon

          Resident 1209364

          Verified Resident 2023

          12/17/2023

          The experience has been very positive. The community is well maintained and offers safety features for residents. Staff are friendly and helpful. Lots of activities to engage in. A salon & gym on site

            Manager

            12/18/2023

            Caroline Oaks Apartments
            Thank you so much for sharing this feedback. It means a lot to the team. So happy you chose us for your new home. Looking forward to working with you for years to come.

            Updated Review

            Review Author Icon

            Resident 952422

            Verified Resident 2015 - 2023

            10/26/2023

            Everything is great above and beyond most of all the staff is very polite, and courtesy everyone is very helpfull there is nothing else to say I am sorry pls. except what I have written down I am sorry

              Manager

              10/26/2023

              Caroline Oaks Apartments
              Thank you SO much for your positive review!! We more than appreciate it. Please let us know if there is anything we can help you with in the future!

              Updated Review

              Review Author Icon

              Resident 954139

              Verified Resident 2015 - 2023

              10/8/2023

              All things considered in 8 years I have had few if any complaints. I really appreciate the diligence of the staff and their sincere attitudes when dealing with Tenants. I especially appreciate their seriousness concerning Hurricanes.

                Manager

                10/8/2023

                Caroline Oaks Apartments
                Thank you SO much for your positive review!! We more than appreciate it.
                Review Author Icon

                Resident 1181545

                Verified Resident 2023

                9/17/2023

                We recently had a community meeting. It was very informative, especially for me being a relatively new resident. I'm looking forward to the events that are to take place. I appreciated being able to take the flu shot here, updating my voting information, etc.

                  Manager

                  9/18/2023

                  Caroline Oaks Apartments
                  Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far with us here at Caroline Oaks and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you.
                  Review Author Icon

                  cassandramurray46@gmail.com

                  Resident 2015 - 2023

                  9/15/2023

                  Great place to live

                  I have lived here from the beginning Ning and I love e it here. Friendly staff and knowledgeable maintenance gives me peace of mind. The security if the building is top notch. I highly recommend Caroline Oaks to others

                    Manager

                    9/15/2023

                    Caroline Oaks Apartments
                    Hello and thank you for your online review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!
                    Review Author Icon

                    baileybetty571@gmail.com

                    Resident 2017 - 2023

                    9/15/2023

                    Great Place to live

                    I have been a resident since 2017 and I love living here. The staff here makes living here enjoyable with all the creative events they plan for us. The friendly neighbors have become more like family. I always recommend Caroline Oaks to others.

                      Manager

                      9/15/2023

                      Caroline Oaks Apartments
                      Thank you for your feedback. We are delighted to see that you are enjoying living at (Caroline Oaks). We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback. We take all comments to heart and consider all resident feedback to be valuable tools for improvement.
                      Review Author Icon

                      anonymous

                      prospectiveVisited 2023

                      9/15/2023

                      Amazing Facility

                      I took a tour of this facility with Tanisha and it was beautiful. She was very patient and understanding of my situation. She made me feel at ease about selling my home and moving here. I am looking forward to living at Caroline Oaks.

                        Manager

                        9/15/2023

                        Caroline Oaks Apartments
                        Hello and thank you for your online review of Caroline Oaks. We are so happy that you had such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Have a great day!
                        Review Author Icon

                        Resident 1174832

                        Verified ProspectVisited 2023

                        8/28/2023

                        I believe apartment rate is great, they look at what people have experience living there ( the employees, safety in the area), size of the apartment, and cost. I don't live at the comp but I've applied, waiting on approval

                          Manager

                          8/29/2023

                          Caroline Oaks Apartments
                          Thank you for sharing this feedback, it truly means so much to us here. We are so happy that you are pleased. We look forward to having you as a resident. Feel free to let us know if you need anything.

                          Updated Review

                          Review Author Icon

                          Resident 887181

                          Verified Resident 2021 - 2023

                          7/30/2023

                          Nice place to live. Great neighbors as well. Office staff are great. Maintenance is great as well. The outside and inside of building are kept up with always nice and clean. I like living here and plan on staying.

                            Manager

                            8/3/2023

                            Caroline Oaks Apartments
                            Thank you for the 5 STAR review and the feedback. We are so happy that you are having such a good experience at our property. Please let us know if there is anything we can help you with in the future!

                            Updated Review

                            Review Author Icon

                            Resident 524492

                            Verified Resident 2018 - 2023

                            7/12/2023

                            I am very satisfied with the location in the building of my apartment. I have lived here for a little over 5 years. My floor has mature adult residents and is mostly quiet ,helpful and friendly. We know each other by name and respect each… See More>
                              Manager

                              7/17/2023

                              Caroline Oaks Apartments
                              Thank you so much for your online review. We are happy to hear that you are having such a great experience. If there is anything we can help you with in the future please let us know!
                              Review Author Icon

                              Resident 1145778

                              Verified ProspectVisited 2023

                              5/31/2023

                              The grounds and parking lot was cleaned and maintained. Ms. Tee greeted me in a professional manner. She was busy so I waited. She gave me a brief walk through of the common areas. I would recommend this community even though I didn't see… See More>
                                Manager

                                5/31/2023

                                Caroline Oaks Apartments
                                It means a lot to our team to receive feedback such as yours. We hope to continue to earn your trust and loyalty. Please don't hesitate to reach out if there is anything else we can do to make your experience even better. We look forward to hearing from you again soon.

                                Updated Review

                                Review Author Icon

                                Resident 657079

                                Verified Resident 2019 - 2023

                                5/8/2023

                                I enjoy living I'm this community. The staff is always per professional, and willing to assist in anyway possible to make living in our community the best it can be.. the staff encourages the community to participate in monthly activities and other events around the… See More>
                                  Manager

                                  5/9/2023

                                  Caroline Oaks Apartments
                                  Wow! Thank you for the 5 STAR review and the feedback. We are so happy that you are having such a good experience at our property. Please let us know if there is anything we can help you with in the future!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1017833

                                  Verified Resident 2017 - 2023

                                  4/30/2023

                                  Carolina oaks is a great place to be comfortable clean good neighbors quiet. Great staffing and a wonderful neighborhood convenance to a lot of things Grocery shopping drugstore restaurant movie's most anything you want.

                                    Manager

                                    4/30/2023

                                    Caroline Oaks Apartments
                                    Thank you for your review, we strive hard to ensure our residents have the best possible experience . Please let us know if you need anything to make your home more comfortable.
                                    Review Author Icon

                                    Resident 1134296

                                    Verified Resident 2019 - 2023

                                    4/24/2023

                                    The Management do a superb job of keeping the common areas very clear and safe. Having the JSO sub station is a plus in this area especially at night when you are returning home late. The area is well illuminated.

                                      Manager

                                      4/24/2023

                                      Caroline Oaks Apartments
                                      Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at Caroline Oaks and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much and have a great day.
                                      Review Author Icon

                                      Resident 1085586

                                      Verified ProspectVisited 2022

                                      11/15/2022

                                      Management Team Members are very helpful,kind,friendly and efficient! I've have enjoyed living at the other communities that were under WRH in the past and I am looking forward to enjoying the opportunity of living here!

                                        Manager

                                        11/16/2022

                                        Caroline Oaks Apartments
                                        Thank you for the 5 STAR review. We strive to provide excellent customer service and we are happy that you think so too. Please let us know if there is anything we can do to make your stay here even better.
                                        Review Author Icon

                                        Resident 1080348

                                        Verified Resident 2021 - 2022

                                        10/31/2022

                                        I have enjoyed my stay at the Caroline Oaks Apartments. It is exceptionally clean and safe. I rarely have problems, but when I do, they are addressed immediately and repaired to my satisfaction. The staff is always friendly and accommodating.

                                          Manager

                                          11/1/2022

                                          Caroline Oaks Apartments
                                          Thank you for the 5 STAR review. We strive to provide excellent customer service and we are happy that you think so too. Please let us know if there is anything we can do to make your stay here even better.
                                          Review Author Icon

                                          Resident 1078574

                                          Verified ProspectVisited 2022

                                          10/25/2022

                                          Very pleasant and I am very interested in moving in as soon as possible. I would have liked to see the inside of an apartment but I understand that it was not possible. I plan to return tomorrow to complete my application.

                                            Manager

                                            10/25/2022

                                            Caroline Oaks Apartments
                                            Thank you for your review and feedback. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make the process better.
                                            Review Author Icon

                                            Resident 1077255

                                            Verified ProspectVisited 2022

                                            10/20/2022

                                            This is a community for the elderly. They are charging 100 dollars to be put on a waiting list. They want an application fee of 85 dollars to do a background screening which can disqualify you from the waiting that's atleast 2 years long, when… See More>
                                              Manager

                                              10/20/2022

                                              Caroline Oaks Apartments
                                              Thank you for taking the time to review our property. Your input, and the feedback from our guest is vitally important to us. Please contact the office and we will be more than happy to schedule an appointment to speak with you. Again, thank you and we look forward to speaking with you soon.
                                              Review Author Icon

                                              Resident 954723

                                              Verified ProspectVisited 2022

                                              10/9/2022

                                              i am very impress with this location looking foward to becoming a resdeinsce here in the near furture. Recivece a very Frenidly welcome . Tour guide was execllent. Within next few weeks will request to be placed on the waiting list.

                                                Manager

                                                10/10/2022

                                                Caroline Oaks Apartments
                                                Thank you for the 5 STAR review and the feedback. We are so happy that you are having such a good experience at our property. Please let us know if there is anything we can help you with in the future!
                                                Review Author Icon

                                                Resident 1055732

                                                Verified Resident 2016 - 2022

                                                8/17/2022

                                                This is her son, Terrance Cobb... My mother is Deborah Cobb. She really adores the staff and the community. The workers and crew are all respectable and courteous. The security, may have a few glitches here and there i e. The back fence, but all… See More>
                                                  Manager

                                                  8/17/2022

                                                  Caroline Oaks Apartments
                                                  Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2022

                                                  5/16/2022

                                                  Staff is amazing!!! Community is amazing!!!

                                                  I came in for a tour and Ms. Porschia was absolutely phenomenal. She new her stuff and I was highly pleased with her upbeat personality. The place is gorgeous and i'm definitely applying for my mom. She would love it there! Washer and Dryer in… See More>
                                                    Manager

                                                    5/17/2022

                                                    Caroline Oaks Apartments
                                                    Thank you for the 5 STAR review and the feedback. We are so happy that you had such a good experience at our property. Please let us know if there is anything we can help you with in the future!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Bike Racks
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard with Grilling Area
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Elevator
                                                    • Emergency Call System
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Fully Equipped Kitchens
                                                    • Game Room
                                                    • Garden
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • LEED Certification for a Green Living
                                                    • Library
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-site Salon
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet Park
                                                    • Refrigerator
                                                    • Smoke Free
                                                    • Storage Available
                                                    • Theater Room
                                                    • Walk In Closets
                                                    • Wheelchair Access Available
                                                    • Wi-Fi in Common Areas
                                                    • Window Coverings
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                                                    Leasing

                                                    Caroline Oaks Apartments presents the best of everything you have been looking for in an apartment home! With such a convenient location near downtown Jacksonville and wide variety of amenities, Caroline Oaks is the ideal affordable senior community providing an active and social lifestyle for seniors 55 and older.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: Closed
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: Closed
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    WRH Realty Services

                                                    A+
                                                    A+
                                                    Communities
                                                    51

                                                    Questions & Answers (1)

                                                    WILLIAM M._A
                                                    Asked on: 06/05/2022
                                                    Q: What are the age requirements?

                                                    Frequently Asked

                                                    Based on 466 number of votes by renters, Caroline Oaks is currently rated 4.7 out of 5 stars.
                                                    Caroline Oaks is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Caroline Oaks is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Caroline Oaks is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Caroline Oaks is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Caroline Oaks is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Caroline Oaks is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.27 days to their community reviews in the past year.
                                                    WRH Realty Services
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Caroline Oaks

                                                    May 2024

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                                                    Beds

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                                                    Baths

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                                                    Caroline Oaks is a 611 - 895 sq. ft. apartment in Jacksonville in zip code 32208. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Saint Johns.

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