#4,065 #52 #469

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Gran Bay

13444 Gran Bay Pkwy, Jacksonville, FL 32258
(49 Reviews)
$1,417 - $2,094/mo
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Move-In Specials

Jump into spring with a little EXTRA! - *up to $1500 Off and $99 look and Lease! Contact the leasing office TODAY and see how you can take advantage of this a...

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Floor Plans & Pricing

1 Bedroom

Cimarrone

1 Bed, 1 Bath | 777 sq. ft.

$1,474 - $1,523

4 Available Units

See Floor Plan Details

Blue Cypress

1 Bed, 1 Bath | 707 sq. ft.

$1,417 - $1,424

1 Available Unit

See Floor Plan Details

2 Bedrooms

Montclair

2 Beds, 2 Baths | 1,176 sq. ft.

$1,595 - $1,748

3 Available Units

See Floor Plan Details

Deercreek

2 Beds, 2 Baths | 1,125 sq. ft.

$1,675 - $1,699

2 Available Units

See Floor Plan Details

Muirfield

2 Beds, 2.5 Baths | 1,265 sq. ft.

See Floor Plan Details

3 Bedrooms

Sawgrass

3 Beds, 2 Baths | 1,320 sq. ft.

$2,078 - $2,094

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

3.8

Grounds

4.0

Safety

3.4

Office Staff

4.3

Maintenance

4.2

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

19

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

4.32 days

View Community Timeline
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Gran Bay Reviews

(46)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1236162

Verified Resident ā€¢ 2023 - 2024

3/18/2024

The leasing process and the move in was easy and not stressful at all. The maintenance orders were carried out fast. Very quiet community. Feel safe. Best overall of all the communities I have stayed at.

    Manager

    3/18/2024

    Gran Bay
    Hi, we are so happy to read such a great review about your stay with us! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!

    Updated Review

    Review Author Icon

    Resident 1094735

    Verified Resident ā€¢ 2023 - 2024

    3/11/2024

    We love Gran Bay and have had a wonderful experience with our current apartment. The community is fantastic and well maintained, maintenance team is friendly and our requests are always addressed promptly and with quality. We really love our carriage house! The layout is fantasticā€¦Ā See More >
      Manager

      3/11/2024

      Gran Bay
      Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Gran Bay! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!

      Updated Review

      Review Author Icon

      Resident 1113709

      Verified Resident ā€¢ 2015 - 2024

      2/19/2024

      For the most part, it hasn't been too bad. I live on the second floor so I typically have extremely loud neighbors which is really annoying. The rent jumped up almost $300 a few years ago which I have never seen in all of myā€¦Ā See More >
        Manager

        2/20/2024

        Gran Bay
        Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. At your earliest convenience, please reach out to our Property Manager at (904) 467-4957 so we can work towards resolving this to your satisfaction.
        Review Author Icon

        Resident 1222370

        Verified Resident ā€¢ 2023 - 2024

        2/1/2024

        It's been a great experience so far. My family and I love living here. The apartment is nice, the front office and maintenance teams are very professional and have helped us every time we needed something from them. We love the gym, pool and justā€¦Ā See More >
          Manager

          2/2/2024

          Gran Bay
          WOW thank you so much for the amazing 5 review! we are thrilled to hear how happy you are at Grand Bay
          Review Author Icon

          Resident 1217338

          Verified Resident ā€¢ 2015 - 2024

          1/15/2024

          I have lived at Gran Bay Apartment Holmes for several years. During that time I have occupied two different apartments. I have received prompt service on any service request I have submitted. The staff is courteous and helpful. Last year the complex went through soā€¦Ā See More >
            Manager

            1/16/2024

            Gran Bay
            We are pleased to know that you are happy living at Gran Bay. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for choosing to stay with us at Gran Bay!
            Review Author Icon

            Resident 1212267

            Verified Resident ā€¢ 2023

            12/28/2023

            Neighbors are nice but the staff that works in the office seems a bit undertrained and lacks certain knowledge that they should have. I feel Like there is little to no security which is a big issue and I think installing cameras would be beneficialā€¦Ā See More >
              Manager

              12/28/2023

              Gran Bay
              Hi, thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We will be happy to discuss your concerns further. Please call us at (904) 467-4957 or stop by the leasing office at your earliest convenience.
              Review Author Icon

              Resident 1204825

              Verified Resident ā€¢ 2023

              12/4/2023

              I've been here for the past eight months and I've had no legitimate problems. Maintenance is very nice and fast with request. and staff is super nice as well. I would say my only complaint is I was promised $60 for referring people to liveā€¦Ā See More >
                Manager

                12/5/2023

                Gran Bay
                We appreciate your honest review! We will be sure to pass along your kind words to our team, however, we are disappointed to learn of this situation. We pride ourselves on customer service and are always willing to help resolve issues to the best of our ability. If you would be willing, please reach out to our Property Manager at (904) 467-4957 so we can discuss this matter in hopes of reaching a resolution.
                Review Author Icon

                Resident 1195777

                Verified Resident ā€¢ 2023

                11/3/2023

                The staff at Gran Bay have been nothing short of excellent. Extremely polite, professional and responsive when it comes to things needing taken care of. The grounds are well maintained and the amenities are up to date. Ease of access to staff is also key.

                  Manager

                  11/3/2023

                  Gran Bay
                  WOW thank you so much for the awesome 5 star review!!
                  Review Author Icon

                  Resident 1187206

                  Verified Resident ā€¢ 2020 - 2023

                  10/5/2023

                  Experience fine until now. Recently I came home to a new fire alarm on wall in bedroom. Written notice received did not specify this. Should have been more thorough on notice would have been nice explaining this.

                    Manager

                    10/10/2023

                    Gran Bay
                    Thanks for sharing your experience, we appreciate the feedback regarding the fire alarm and will share this with the onsite maintenance team
                    Review Author Icon

                    Resident 1184926

                    Verified Resident ā€¢ 2018 - 2023

                    9/28/2023

                    Mostly positive. Maintenance team is wonderful and attentive. The front desk team is very friendly. Since we moved to all virtual, my scatter brain tends to forget about rent due. Would love if there was an email reminder distributed via text reminding to pay rent.ā€¦Ā See More >
                      Manager

                      10/10/2023

                      Gran Bay
                      Thank you so much for the positive review, we appreciate your kind words about our team members
                      Review Author Icon

                      Resident 1171267

                      Verified Resident ā€¢ 2023

                      8/17/2023

                      My experience has been very positive. The team is responsive, polite and professional. The property is well maintained. The residents are very respectful. It is a peaceful place to live. My apartment is very comfortable and well equipped.

                        Manager

                        8/21/2023

                        Gran Bay
                        Thank you so much for your kind words and 4 star review, we will be sure to share them with the team
                        Review Author Icon

                        Resident 1161262

                        Verified Resident ā€¢ 2023

                        7/19/2023

                        The apartment was not cleaned prior to the move in and had to pay rent even though it was not ready . I had several issues with my refrigerator and maintenance never could fix it my air conditioner went out . Overall a bad experience

                          Manager

                          8/4/2023

                          Gran Bay
                          Hi, thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (904) 467-4957 so we can discuss this matter in hopes of reaching a resolution.
                          Review Author Icon

                          Resident 695816

                          Verified Resident ā€¢ 2021 - 2023

                          5/15/2023

                          I've enjoyed my time here the staff is friendly rhe grounds are well maintained and it's quiet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                            Manager

                            5/16/2023

                            Gran Bay
                            Thank you for your review! Please give us a call or stop by our office if you ever need anything!
                            Review Author Icon

                            Resident 1137951

                            Verified Resident ā€¢ 2021 - 2023

                            5/6/2023

                            Living at Gran Bay has been great! I love my apartment other than the electrical problems I've had, which no one seems to be able to fix. There needs to be more street lights! There are several dark areas in the neighborhood and that isā€¦Ā See More >
                              Manager

                              5/8/2023

                              Gran Bay
                              Hi, thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (904) 467-4957 so we can discuss this matter in hopes of reaching a resolution
                              Review Author Icon

                              Resident 1136313

                              Verified Resident ā€¢ 2022 - 2023

                              5/1/2023

                              When we first moved in our experience was awesome. The front desk staff and ED from maintenance are awesome. After writing one review things changed and we started getting treated differently. Some of the staff became not as friendly and there became issues with thingsā€¦Ā See More >
                                Manager

                                5/10/2023

                                Gran Bay
                                Hello, we are very sorry to hear you are not having a great experience now. Would you be willing to reach out to us to give us some additional details? We would really like the opportunity to turn this around for you.
                                Review Author Icon

                                Resident 1135692

                                Verified Resident ā€¢ 2021 - 2023

                                4/29/2023

                                All about the money Not great customer service Need more equipment in the workout area Parking is an issue. Every apartment has multiple cars and difficult to find a parking space a reasonable distance from the apartment

                                  Manager

                                  5/10/2023

                                  Gran Bay
                                  Thank you for your honest review. Feedback from our residents helps us improve the living experience for everyone living with us at Gran Bay.
                                  Review Author Icon

                                  Resident 1135185

                                  Verified Resident ā€¢ 2022 - 2023

                                  4/27/2023

                                  Honestly, living here is mediocre. My rent was raised $300 my first year living here, which is ridiculous. The walls and floors are PAPER thin. I hear my upstairs neighbor all night and all day. I have to tip toe around my apartment so Iā€¦Ā See More >
                                    Manager

                                    5/10/2023

                                    Gran Bay
                                    Would you be willing to reach out to us to provide a few more details about the issues you are experiencing? We would like to speak with our vendor to ensure your pickup goes as it should and send our maintenance team to inspect the other issues you have mentioned.
                                    Review Author Icon

                                    Resident 1133400

                                    Verified Resident ā€¢ 2015 - 2023

                                    4/20/2023

                                    My experience here have not been bad. The first 6 years was great it felt like management was more visible around the grounds. with new management came new atmosphere and rent raises no new benefits.

                                      Manager

                                      4/24/2023

                                      Gran Bay
                                      Thank you for leaving us your honest review. We certainly care about our resident's opinions and would like to make ourselves as available to you as possible. Would you be willing to reach out to our Community Manager and let us know how we can improve your experience?
                                      Review Author Icon

                                      Resident 1131205

                                      Verified Resident ā€¢ 2020 - 2023

                                      4/13/2023

                                      Very friendly staff made the selection of apartment and the signigyof the lease very easy, the apartments are large and updated the maintenance people are great and resolve any issues very fast, love this place

                                        Manager

                                        4/14/2023

                                        Gran Bay
                                        We appreciate you kind words and for choosing to make Gran Bay your new home! Please let us know if there is ever anything we can do.
                                        Review Author Icon

                                        Resident 1115671

                                        Verified Resident ā€¢ 2022 - 2023

                                        2/23/2023

                                        Significantly updated and modern. The price is too much for the square footage of the apartments. Maintenance takes forever to fix a problem. Overall, great area to live in and great amenities as well!

                                          Manager

                                          2/23/2023

                                          Gran Bay
                                          Hi, thanks for your feedback. We wanted the opportunity to address and rectify any and all complaints that you may have had. If you would be willing, please reach out to our Property Manager at (904) 268-6000 so we can discuss this matter in hopes of reaching a resolution
                                          Review Author Icon

                                          Resident 1114207

                                          Verified Resident ā€¢ 2021 - 2023

                                          2/18/2023

                                          Its been a clean, safe environment to live in. The upgraded apartments are good. Wish there was handicap shower vs bathtub for my disabled mother. Love the trash service! Would be great if car leaning station was fully working all the timeā€¦Ā See More >
                                            Manager

                                            2/21/2023

                                            Gran Bay
                                            Can you please let us know what issues are you are experiencing with the car care center? Thank you for taking the time to leave us your kind review and for letting us know about the issues!
                                            Review Author Icon

                                            Resident 1113663

                                            Verified Resident ā€¢ 2016 - 2023

                                            2/16/2023

                                            I've been living here for several years. My daughter and I feel safe which is most important to us. We love the proximity to schools, shops and restaurants. The current staff are caring, and always make us feel welcome. On theā€¦Ā See More >
                                              Manager

                                              2/21/2023

                                              Gran Bay
                                              Thank you very much for taking the time to leave us a review! We hope you will continue to enjoy living at Gran Bay for many years to come!
                                              Review Author Icon

                                              Resident 1112276

                                              Verified Resident ā€¢ 2020 - 2023

                                              2/11/2023

                                              I have enjoyed my three years at this community. The grounds are always nice and clean with no visible trash, or animal matter. The neighbors are all quite friendly and respectable. The office staff starting at management are truly exceptional and most definitely pride themselvesā€¦Ā See More >
                                                Manager

                                                2/21/2023

                                                Gran Bay
                                                Wow, thank you so much for your kind words! We are very happy you have chosen to make your home with us at Gran Bay. Please reach out to us if there is anything we can do in the future to make you living experience more enjoyable.
                                                Review Author Icon

                                                Resident 1106267

                                                Verified Resident ā€¢ 2022 - 2023

                                                1/26/2023

                                                While living here I fell victim to a heart attack. I received a triple bypass and was out of work for 2 months. The company I work for, although I was only there for less than a year, held my job until I could physicallyā€¦Ā See More >
                                                  Manager

                                                  3/23/2023

                                                  Gran Bay
                                                  Thank you for taking the time to leave your thoughts on your living experience with us. All resident feedback helps us improve our service.
                                                  Review Author Icon

                                                  Resident 1104752

                                                  Verified Resident ā€¢ 2020 - 2023

                                                  1/21/2023

                                                  This is a great community in the Bartram Park area. The gym and amenities have been newly renovated. The gym contains valuable equipment. The staff are courteous and friendly. The apartment homes are newly renovated and updated with dazzling fixtures and new flooring. Great areaā€¦Ā See More >
                                                    Manager

                                                    3/23/2023

                                                    Gran Bay
                                                    Thank you for taking the time to leave your kind words!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • dog Allowed
                                                      Restrictions: Gran Bay utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
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                                                    • cat Allowed
                                                      Restrictions: Gran Bay utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
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                                                    Other
                                                    • Air Conditioner
                                                    • Business Center
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • Patio
                                                    • Playground
                                                    • Pool
                                                    • Refrigerator
                                                    • Window Coverings
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                                                    Leasing

                                                    Gran Bay offers an incomparable lifestyle in an enviable location at Flagler Center. Live well in uniquely designed homes with 9' ceilings, plantation blinds and bedroom suites with walk-in closets. Entertain guests in your cook-friendly kitchen with rich espresso cabinets, sleek stainless steel appliances and ample countertops with space to create.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    South Oxford Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 49 number of votes by renters, Gran Bay is currently rated 4.1 out of 5 stars.
                                                    Gran Bay is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Gran Bay is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Gran Bay is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Gran Bay is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Gran Bay is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Gran Bay is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.32 days to their community reviews in the past year.
                                                    South Oxford Management
                                                    dog Allowed
                                                    Restrictions: Gran Bay utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                    Pet Limit: 1
                                                    cat Allowed
                                                    Restrictions: Gran Bay utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    Jump into spring with a little EXTRA! - *up to $1500 Off and $99 look and Lease! Contact the leasing office TODAY and see how you can take advantage of this aweSOMe special offer On select units and while supplies last* Special applies on 12-14 month leases*

                                                    Contact Property

                                                    Gran Bay

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Gran Bay is a 707 - 1,320 sq. ft. apartment in Jacksonville in zip code 32258. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,417 - $2,094. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Saint Johns.

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