Resident · 2013 - 2015
DO NOT MOVE HERE! They raised my rent from year 1 to year 2 by $100/month, have a terrible management team, and the apartments look nice but are not well built. I hear my neighbors all the time, along with their dogs and I've called to complain many times with no help. Another neighbor moved out, and they told me they were charged over $1k in damages, even though there were none. Not to mention the times I've heard the people at the front office fighting with tenants about work orders. Best of all, they send out emails to get us (the residents) to give good ratings on websites like this and give them prizes for good ratings. Absolutely insane! Like I said, do NOT move here! It's been the worst experience!
Hacienda Club Manager
We are sorry to hear you are not pleased with Hacienda Club. We apologize that you feel that the rent is too high for the area. We try to stay competitive to the market rents in the area. Your feedback is valuable and extremely important to us. We would love to speak with you so we can directly address your concerns. Please call our Community Manager Melissa Riley at 904-683-4816. Thank you so much for your review and have a great day.