epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.4
Safety	3
Office Staff	3.5
Maintenance	3.4
Neighborhood	4
SatisFacts™ Tour Survey	4.4/5
SatisFacts™ Move-In Survey	4/5
SatisFacts™ Maintenance	4.2/5
SatisFacts™ Renewal Survey	3.5/5

Review Count

Number of reviews in the past 365 days	44

Manager's Review Engagement

Percentage of reviews responded to	81.82%

Manager's Review Reply Time

Average time to respond to reviews	47.09 days

Ratings & Reviews (396 Reviews)

No reviews match your search.

AVERAGE RATING

See Rating Breakdown

Noise

Maintenance

Safety

Grounds

Office Staff

Read less

Lakeside Apartment Manager

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2014 - 2015 Not Recommended

Updated 05/22/2020

Reviewed 05/22/2020

I need to share this important message to renters or potential renters out there. Back when I lived in Lakeside apartment there were countless roaches and bugs. The first day I moved in there I was bitten by fleas that were a result of the apartment… See More

Lakeside Apartment Manager26/26/2020

We are disappointed to hear that you did not have a more positive experience with us at Lakeside. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at [email protected] and allow us 48 business hours for a response. Thank you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 660887 • 2019 - 2020 Recommended

Updated 03/20/2020

Reviewed 03/20/2020

Okay, place to be. Don't expect maintenance to fix problems they won't. However this is standard for apartments. Generally nice place if your laid back. They state you can't have grills but yet my neighbor has one and we live close to the leasing office

Lakeside Apartment Manager21/21/2020

We appreciate all reviews. Thank you for giving us the chance to improve by providing us with this feedback.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 762390 • 2020 Not Recommended

Updated 03/17/2020

Reviewed 03/17/2020

Well the office manager is rude lies and doesn't return calls the apartment staff is a joke there they will send you a bill after you move out to your old address when you gave them your new one before moving out and you comfort them… See More

Lakeside Apartment Manager18/18/2020

Thank you for sharing your experience. We would like to connect with you to discuss your feedback in greater detail. Please reach out to us at [email protected] so we can better understand the situation, and please allow 48 business hours for us to respond. Our team is dedicated to turning your experience into a positive one.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 762735 • 2019 - 2020 Recommended

Updated 03/16/2020

Reviewed 03/16/2020

Rental community is excellent! Very friendly and clean. Maintenance staff is always smiling and helpful. The office staff is very accommodating and quick to help with any questions or problems. All around a great place to live

Lakeside Apartment Manager17/17/2020

Thank you for taking the time to leave a review!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 762821 • 2014 - 2020 Recommended

Updated 03/09/2020

Reviewed 03/09/2020

Quality of residence has deteriorated over time but the staff and maintenance center are empathetic and prompt with responding to needs and the overall area is has been very quiet over the years onsite

Lakeside Apartment Manager10/10/2020

Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at [email protected] and allow 48 business hours for a response.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 239261 • 1999 - 2020 Recommended

Updated 03/09/2020

Reviewed 03/09/2020

I have been at this location for 21 years because the great staff that does a outstanding job of running this complex. It is easy to get to almost anywhere you would want to go in the city from lakeside. Maintance at this location is excellent… See More

Lakeside Apartment Manager10/10/2020

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 762710 • 2019 - 2020 Recommended

Updated 02/18/2020

Reviewed 02/18/2020

Very nice, quiet place to live. The management is very nice and responsive to requests. I moved in in 2019 and have enjoyed the place very much. It has a nice tropical feel to the grounds which I like. See More

Lakeside Apartment Manager19/19/2020

Thank you for taking the time to leave a review!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 258834 • 2015 - 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

Amazing professional staff that make you feel like you're family from the initial visit. Staff is always accommodating and willing to help make whatever's wrong right. The maintenance crew is always prompt and makes every attempt to have whatever's broken fixed right away.

Lakeside Apartment Manager18/18/2020

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 518474 • 2018 - 2020 Recommended

Updated 02/12/2020

Reviewed 02/12/2020

Its been pleasurable. I love the location and the fact that they are not breed restricted. Not every large dog is aggressive and every dog needs a home. They are more than welcome here. Hats off to whom ever made that decision. My apartment is cozy… See More

Lakeside Apartment Manager13/13/2020

Thank you for taking the time to leave a review!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 72067 • 2009 - 2020 Recommended

Updated 02/10/2020

Reviewed 02/10/2020

Friendly and fast employees. Ready to help whenever needed. Maintenance is always fast to do the job and do it right the first time. Close to malls and other shopping as needed. Neighbors quiet. Very pet friendly. See More

Lakeside Apartment Manager11/11/2020

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 762497 • 2019 - 2020 Recommended

Updated 02/06/2020

Reviewed 02/06/2020

I have had a great experience so far. I had a couple issues after first moving in, but they were handled quickly and efficiently. The staff is great to communicate with and seemed to take my concerns seriously. Everything has been great since and I have… See More

Lakeside Apartment Manager07/07/2020

Thank you for taking the time to leave a review!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 763114 • 2020 Recommended

Updated 02/03/2020

Reviewed 02/03/2020

Phaedra was Terrific ! She made the move in process easy and quick. The property is Beautiful with a lake and pool. The design inside the apartment is very nice. Fire place inside is a nice addition to an apartment. Washer and Dryer is convenient.

Lakeside Apartment Manager04/04/2020

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 720482 • 2019 - 2020 Not Recommended

Updated 01/28/2020

Reviewed 01/28/2020

It has not been a good one. I am constantly calling the office for repairs and the maintenance crew does lousy sloppy work. Whoever is cleaning up the leaves on the property isn't doing a good job either.

Lakeside Apartment Manager29/29/2020

Please contact us at [email protected] when you have an opportunity, and we will be more than happy to try and turn your experience around.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 596095 • 2017 - 2020 Not Recommended

Updated 01/28/2020

Reviewed 01/28/2020

I've had nothing but terrible experiences at this apartment from pest and bugs,break-ins, buildings are trashy and covered in spiderwebs and dirt amongst other things. Some staff can be extremely rude.

Lakeside Apartment Manager29/29/2020

We would like the opportunity to address your concerns. Please reach out to us directly at [email protected] when you have a chance and allow for 48 business hours for a response. Thank you, and we look forward to hearing from you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 722400 • 2019 Not Recommended

Updated 12/02/2019

Reviewed 12/02/2019

I was BAMBOOZLED into renting an OUT OF DATE, bug infested unit with disgusting looking bathtubs that had a SLOPPY CAULK JOB instead of re-surfacing the bathtubs, uneven floors with Hills in the unit and what feels to be sink holes in the floors, OLD MOLDY… See More

Lakeside Apartment Manager05/05/2019

Thank you for your review. We are sorry you are unhappy with your home. We typically have high standards for our apartment homes, so we apologize if there has been any lapse in maintenance. We would like to take steps to improve your experience immediately. Please give us a call or come by the office at your earliest convenience so we can gather a few more details about your particular situation. We look forward to hearing from you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 721070 • 2019 Not Recommended

Updated 11/25/2019

Reviewed 11/25/2019

The apartments are spacious and the layout is nice, but there are german (house) roaches here. The apartment does provide pest control, but it does little to help. Besides the pest problem, everything seems to be okay. If managment did something about the roaches, these apartments… See More

Lakeside Apartment Manager28/28/2019

Hi there, thank you for reviewing our community. We are glad to know you enjoy our spacious floor plans, value pricing, and convenient location. We are so sorry to hear you have had so many issues with pests. We want our residents to enjoy clean, pest-free homes, so we would like to help you resolve this issue as soon as possible. Could you please give us a call at your earliest convenience? We need to get a few details from you so we can escalate your concerns to the appropriate team. We look forward to hearing from you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 141435 • 2015 - 2019 Recommended

Updated 11/20/2019

Reviewed 03/17/2015

The location of apartment homes are convenient to shopping, schools and restaurants. The management staff are always professional and courteous. The maintenance staff respond immediately after to issues. See More

Lakeside Apartment Manager18/18/2015

Thank you for the wonderful review! We are so happy that you decided to make Lakeside your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 155104 • 2016 - 2019 Not Recommended

Updated 11/09/2019

Reviewed 07/28/2017

I loved it here when I first moved here. Peaceful and quiet, nice neighbors, great location to everything, maintenance kept up with everything. There 2 neighbors left in #17 who pickup after their dogs. Mike did but he moved out due to one neighbor not keeping… See More

Lakeside Apartment Manager29/29/2017

Thank you for the super review about Lakeside! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 714910 • 2016 - 2019 Recommended

Updated 11/07/2019

Reviewed 11/07/2019

This community has been very accommodating! The staff is reliable and work fast to amend your issues. Buildings have many issues, but management does its best to stay on top of them. Management does very well with consistent helpful communication via email to residents. See More

Lakeside Apartment Manager12/12/2019

Thank you so much for your positive review! We are so happy you are pleased with our efficient and helpful team. We work hard to maintain a community where our residents can experience peace and comfort. If there is anything we can do to make your experience even better, please don't hesitate to reach out!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 564720 • 2018 - 2019 Not Recommended

Updated 11/06/2019

Reviewed 10/31/2018

No comments, just happy that moved out and turning the keys soon. Place has drugs issues , fights on the weekends , car vandalism, apartments break in and lots of cats. Maintenance department sometimes doesn't resolve A/C and dryers issues on the first visit, they have… See More

Lakeside Apartment Manager05/05/2018

We appreciate your review! Thanks for sharing your enjoyment of our convenient location and exceptional service. If there's anything you need, please dont hesitate to reach out!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 518303 • 2018 - 2019 Recommended

Updated 11/04/2019

Reviewed 07/25/2018

It's an older apartment that is well maintained. The landscaping is nice done and the apartments themselves are slowly being updated. The only drawbacks are the yearly price increases and the extremely thin floors. If you're below a unit you'll hear EVERY step they take.

Lakeside Apartment Manager28/28/2018

We love your list of reasons why Lakeside Apartments is the perfect place to call home! Thank you for your five-star review and for your many compliments of our community. We truly appreciate your encouraging comments.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 713651 • 2019 Recommended

Updated 11/04/2019

Reviewed 11/04/2019

I haven't been here a month, but I am completely satisfied with my decision. Overall it's a peaceful community. the neighbors I've met are nice. The one above me introduced herself and apologize for any extra noise. There hasn't been anything outrageous, I just have to… See More

Lakeside Apartment Manager07/07/2019

We are thrilled to know that you are satisfied with your decision to make us your home! It's wonderful to hear that you appreciate our friendly residents and peaceful environment! Thanks so much for the 5 stars, and please reach out if we can assist you in any way as you continue to settle in!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 174876 • 2017 - 2019 Recommended

Updated 10/19/2019

Reviewed 02/04/2017

Lakeside is a spacious & quiet community & it is very safe to walk around in at all hours of the day. The easy access to the interstate & local business establishments makes Lakeside very desirable & a nice place to live. See More

Lakeside Apartment Manager05/05/2017

Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Lakeside your home.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 697978 • 2018 - 2019 Not Recommended

Updated 09/22/2019

Reviewed 09/22/2019

Location is a good distance from town center and downtown. However the buildings age is starting to show with foundation water issues that won't be fixed because they would require too much money. Amount of floor space is good for what you are paying but still… See More

Lakeside Apartment Manager25/25/2019

We're glad to know that you appreciate our spacious homes but are sorry to hear that some of our facilities have not lived up to your expectations. We pride ourselves on providing top-quality facilities and services for our residents and are grateful to have loyal residents like you, who share when these standards are not being met. Our staff will review your feedback but need additional information to adequately address your concerns. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on resolving your concerns. We look forward to hearing from you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 697632 • 2017 - 2019 Not Recommended

Updated 09/20/2019

Reviewed 09/20/2019

The apt complex is pretty much quiet. The problems I've encountered were with the people in the leasing office who constantly tell lies. I have had to contact corporate office to resolve my issues on two occasions.

Lakeside Apartment Manager24/24/2019

Thank you for your candid feedback regarding your interactions with a member of our staff. While we are disappointed to hear this, we're also glad that our corporate team was able to resolve your concerns. We are here to assist you and encourage you to reach out if there is anything else we may do for you.

How was this review?

Useful

Thanks for voting!

Report

Features & Amenities

Laundry

Washer/Dryer

Parking

Yard

General

Air Conditioner
Alarm
BBQ and Picnic Areas
Balcony or Patio
Built-ins
Car Wash Center
Clubhouse
DishWasher
Dog Park
Fireplace
Fitness Center
Free Weights
Heat
Microwave
On-Site Maintenance
On-Site Management
Package Receiving Service
Pet Friendly Community with No Breed Restrictions
Pet Wash Stations
Pool
Refrigerator
Shower Tub Combo
Sunrooms
Tennis Court
Volleyball Court
Walk In Closets
WiFi in Common Areas

Pets

Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$868 - $1,368
SQ. FT.
625
Available
Avail.
2 Units
Model
The Tahoe

View Floor Plan

Price
$908 - $1,543
SQ. FT.
716 - 814
Available
Avail.
13 Units
Model
The Lake Placid

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,033 - $1,538
SQ. FT.
951 - 1,162
Available
Avail.
14 Units
Model
The Geneva

View Floor Plan

Price
$1,078 - $1,573
SQ. FT.
1,003 - 1,162
Available
Avail.
6 Units
Model
The Inverness

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Welcome to Lakeside Apartment homes, the modern and fashionable place to live in Jacksonville, Florida. Conveniently located in Southside Blvd, our residents are a short drive to the Avenues Mall or St. Johns Town Center for shopping and dining. Jacksonville's magnificent beaches are also a short drive away. Each home features a full-size washer and dryer, patio, balcony and sunrooms. Our one and two bedroom floor plans accommodate everyone's living needs with kitchen pantries, wood burning fireplaces and ample cabinets. The perfect home for relaxing and relishing the views of the lake and scenic beauty. Our impressive amenities include a fully equipped athletic center, two sparkling pools and sand volleyball court.