What is epIQ?

Lux at Sorrel

11901 Abess Boulevard , Jacksonville, FL 32225
(160 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A1 LUX

1 Bed, 1 Bath | 661 sq. ft.

See Floor Plan Details

A3-Alt LUX

1 Bed, 1 Bath | 835 sq. ft.

See Floor Plan Details

A3 LUX

1 Bed, 1 Bath | 984 sq. ft.

See Floor Plan Details

A2 LUX

1 Bed, 1 Bath | 815 sq. ft.

See Floor Plan Details

2 Bedrooms

B4 LUX

2 Beds, 2 Baths | 1,121 sq. ft.

See Floor Plan Details

B1 LUX

2 Beds, 2 Baths | 1,105 sq. ft.

See Floor Plan Details

B2 LUX

2 Beds, 2 Baths | 1,218 sq. ft.

See Floor Plan Details

B3 LUX

2 Beds, 2 Baths | 1,279 sq. ft.

See Floor Plan Details

3 Bedrooms

C3 LUX

3 Beds, 2 Baths | 1,368 sq. ft.

See Floor Plan Details

C2-A LUX

3 Beds, 2 Baths | 1,471 sq. ft.

See Floor Plan Details

C2 LUX

3 Beds, 2 Baths | 1,516 sq. ft.

See Floor Plan Details

C1 LUX

3 Beds, 3 Baths | 1,420 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Lux at Sorrel Reviews

(160)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2022

5/19/2022

Maintenance guys

The new Maintenance guys are great. They show up and fix things as soon as the requests are in. No more waiting for days. They are having it all painted now and looks really good. I would recommend you come and stay here. Very nice… See More >
    Manager

    5/21/2022

    Lux at Sorrel
    We love hearing our team is delivering 5-star service! Thank you for brightening our day with your kind words for our dedicated maintenance team. We love taking care of our residents, so please continue to reach out when you need us.
    Review Author Icon

    Yelena_S

    Resident 2019 - 2022

    3/15/2022

    I think it’s fair to have things you wish were different. However, my overall experience has been fantastic. Especially with maintenance. They are always so quick and so friendly and I’m always so grateful for their help. The staff in general is usually easy to… See More >
      Manager

      3/19/2022

      Lux at Sorrel
      Hi Yelena, we appreciate your fantastic review! It makes us happy to hear that our team has always been able to assist you to your satisfaction. Rest assured, we are always here for you.
      Review Author Icon

      Floridagirl2022

      Resident 2020 - 2022

      3/11/2022

      The staff and maintenance are very nice and upkeep the property which is hard to find in a landlord. They listen to your needs and take action which I greatly appreciate. The gym and pool are beautiful. I love using the amenities here. My apartment… See More >
        Manager

        3/15/2022

        Lux at Sorrel
        We truly care about our residents, and it means a lot to know this has been reflected in your interactions with our team. We are glad you enjoy your home and the amenities, and we want to do all we can to address the noise issues you've described. Please call or come by the office when you have a moment to chat. Thank you for your review!
        Review Author Icon

        anonymous

        Resident 2017 - 2020

        9/17/2020

        The management never fixed anything, and the property is in disarray. Our elevators are out for months, with no time frame or prospects for repair, only more and more excuses. Dog poop all over the place, people don't clean up after their pets, poorly constructed… See More >
          Manager

          9/19/2020

          Lux at Sorrel
          Hello and thank you for taking the time to share your concerns with us. We take your feedback very seriously and understand your frustration after reading your experience. Please know that we’re committed to improving your time with us and, if you'd give us a chance, we think a one-on-one conversation addressing these concerns is an excellent way to start. When you have a moment, please contact our manager directly at sorrel.mgr@pacapts.com. We look forward to speaking with you and making you happier at our community.
          Review Author Icon

          Resident 751377

          Verified Resident 2020

          3/10/2020

          This community is overall safe, organized and clean. It also has very kind employees who are always willing to help out and fix any problems that you may have. The neighborhood is overall very clean and quite.

            Manager

            3/11/2020

            Lux at Sorrel
            Thank you so much for the high praise of Lux at Sorrel! Our team is happy to know that you are satisfied and comfortable in our community. We're so glad that you've consistently experienced efficient and effective repairs, too. We'll be sure to keep up the great work! Take care.
            Review Author Icon

            Resident 730800

            Verified Resident 2018 - 2019

            12/24/2019

            Neighbors are not the kindest parking is bad and water quality isn't great. Water doesn't stay hot for very long. You can hear full convo of people standing by stairs when I'm in apartment. The fire alarm goes off and continues to wake my infants.

              Manager

              1/2/2020

              Lux at Sorrel
              Thank you for sharing your honest thoughts. Our team appreciates your voicing your concerns because we are always looking for ways to improve. Please visit our office so we may chat about your time here!
              Review Author Icon

              Resident 730694

              Verified Resident 2019

              12/23/2019

              The staff here is extremely helpful and wonderful. The property is very beautiful and the apartments are to die for. Rent is very reasonable and the size of the apartments are great. Location is amazing.

                Manager

                1/8/2020

                Lux at Sorrel
                Thank you for the 5-star review of Lux at Sorrel! Our team is happy to know that you are enjoying our community thanks to our dedicated service and well-kept grounds. It's our goal to ensure that our residents are comfortable and satisfied!
                Review Author Icon

                Resident 730593

                Verified Resident 2019

                12/23/2019

                Great homes and staff. Everything is kept clean and quiet with decorations and community events common throughout the year. The community is very active and enjoyable and it's location between Town Center and the beaches can't be beat.

                  Manager

                  1/8/2020

                  Lux at Sorrel
                  Thank you for the high rating of Lux at Sorrel! Our team is delighted to know that you are impressed with our grounds and our floor plans. We're glad that you are loving our location, too. Thanks again for choosing Lux at Sorrel!
                  Review Author Icon

                  Resident 730553

                  Verified Resident 2018 - 2019

                  12/23/2019

                  My experience here has been great. The Lux and Sorrel Apartments consist of a very diverse community. The staff is awesome. The dog park, community areas, and guest retreat rooms are some of the best I have seen.

                    Manager

                    1/8/2020

                    Lux at Sorrel
                    Thanks for the high praise of Lux at Sorrel! Our team is so happy to know that you are loving our friendly ambiance and well-kept grounds.
                    Review Author Icon

                    Resident 730456

                    Verified Resident 2019

                    12/23/2019

                    I thought when I moved in it was going to be a great experience, it was initially and then the problems surfaced. I have had a bug and ant issue which does not seem to get resolved, not too mention it is the day… See More >
                      Manager

                      1/8/2020

                      Lux at Sorrel
                      Hi there. Thank you for reviewing Lux at Sorrel. Your comfort is our top priority so we're disappointed that we have not made the best impression thus far. We understand your frustration and would appreciate the opportunity to make things right. Please stop by our office so that we can collaborate toward a prompt and proper solution.
                      Review Author Icon

                      Resident 730103

                      Verified Resident 2019

                      12/21/2019

                      Good good good good good good good good good morning good evening sir thanks again sir for your help thanks for your time thanks to the people I know that you will do good things and will be there tomorrow evening and will have… See More >
                        Manager

                        12/23/2019

                        Lux at Sorrel
                        Dear Resident, thanks for sharing your feedback with us. We're happy you're enjoying your stay here at Lux at Sorrel. We 're always looking for ways to improve, so if there's anything we can do to make your stay even better, please don't hesitate to let us know!
                        Review Author Icon

                        Resident 729896

                        Verified Resident 2017 - 2019

                        12/20/2019

                        The Lux is a great place to call home. I have lived here for over 2 years and still love coming home to my beautiful apartment every day. The amenities are awesome, including a beautiful pool, game room, movie room and great gym. I would… See More >
                          Manager

                          1/8/2020

                          Lux at Sorrel
                          Thank you so much for your recommendation! We appreciate you sharing your experience and look forward to continuing to exceed your expectations!
                          Review Author Icon

                          Resident 729876

                          Verified Resident 2019

                          12/20/2019

                          Love everything about this place. It is very convenient for me. Staff are very friendly. The social room is very nice. I like staying in the social room because that's where I study and do my homework.

                            Manager

                            1/8/2020

                            Lux at Sorrel
                            We're glad you're enjoying all that Lux at Sorrel has to offer! We appreciate your 5-star rating and look forward to continuing to provide you with the best in apartment living!
                            Review Author Icon

                            Resident 729836

                            Verified Resident 2019

                            12/20/2019

                            Staff is wonderful, and there are great amenities. The quality of the appliances in the units could be better. Also, there is rarely coffee available in the common area coffee machine. I would also like the corridors to be cleaner.

                              Manager

                              1/8/2020

                              Lux at Sorrel
                              Wow, thank you for making our day! Our team is elated to learn that you are loving our community and our extensive amenities package! We appreciate your feedback, too, and invite you to visit our office if you would like to chat further.
                              Review Author Icon

                              Resident 729818

                              Verified Resident 2019

                              12/20/2019

                              N/A NonehvyfrxfxfxgvhbjbjbjvhgtftcthjkjuhDfgghygvcxzasfghjjjnnbhhjjjkkjffrewsxftuujuijjjhgggfyguhunijijihuhgtctxfcybjnkmomominhbgcfxrxezwzezrctvyvhbhbhbjbh htgbhuubygtftxrxrxrxtyvybubububububyvtcrxrctvybubub

                                Manager

                                12/20/2019

                                Lux at Sorrel
                                Hello and thank you for giving us such a great rating! We always aim for resident satisfaction so if anything ever comes up, don't hesitate to stop by our office. We'd be happy to help!
                                Review Author Icon

                                Resident 728738

                                Verified Resident 2019

                                12/17/2019

                                Very happy with the quality of the apartment and professionalism of all staff. My only hope is that the rent amount remains the same upon renewal as I am a respectable tenant who takes care of the property. A special thanks to Ebony who is… See More >
                                  Manager

                                  1/8/2020

                                  Lux at Sorrel
                                  Thank you for your review, Lux at Sorrel! We are so happy that our team provided you with an excellent experience. Please visit our office if you want to chat about your review!
                                  Review Author Icon

                                  Resident 728222

                                  Verified Resident 2019

                                  12/16/2019

                                  The amenities I was promised when I signed my lease are not what I received. I do like my apartment, but I do not feel for the price it exceeds over any other apartments in the area. I won't be renewing my lease

                                    Manager

                                    1/14/2020

                                    Lux at Sorrel
                                    Dear Resident, we appreciate you sharing your feedback with us and are disappointed to hear you're not completely satisfied with your experience. We'd love to speak with you personally and address your concerns. When you have a moment, please stop by the front office. We apologize for any inconvenience and look forward to speaking with you.
                                    Review Author Icon

                                    Resident 726629

                                    Verified Resident 2019

                                    12/11/2019

                                    A very good clean professional place ...........................................................

                                      Manager

                                      12/12/2019

                                      Lux at Sorrel
                                      Thank you for the awesome compliment of Lux at Sorrel! Our team is happy to learn that you're loving our community thanks to our service and well-kept grounds. We plan to keep up the great work! If you ever need anything, please visit the office. Take care!
                                      Review Author Icon

                                      Resident 725326

                                      Verified Resident 2019

                                      12/10/2019

                                      Really professional and nice stuff, always helpful. Apartments in walk distance to walmart and other stories. Quiet area and clean place, just a few miles to beaches. There is beautiful pool and gym. Like it.

                                        Manager

                                        12/12/2019

                                        Lux at Sorrel
                                        Thank you for the high rating of Lux at Sorrel! Our team is proud to know that you are impressed with our professionalism. It's our goal to consistently go above and beyond so we appreciated this more than you know! Our team is glad you're loving our location, too, because that's also one of our favorite aspects. Take care, now!
                                        Review Author Icon

                                        Resident 725124

                                        Verified Resident 2016 - 2019

                                        12/10/2019

                                        Lack of management presence, no on site management. There is also a lack of security as we have never seen a security person since this mgmt team took over. Pool and surrounding area poorly maintained.

                                          Manager

                                          12/12/2019

                                          Lux at Sorrel
                                          Thank you for sharing your honest thoughts. We are disappointed to learn that you do not have the best impression of our management team. Please visit our office so we may chat about your concerns.
                                          Review Author Icon

                                          Resident 724590

                                          Verified Resident 2019

                                          12/9/2019

                                          This apartment is definitely a luxury apartment and the amenities make it all worth it. All of the amenities and features in the apartment are all very nice and a forsure reason why i moved into this apartment

                                            Manager

                                            12/12/2019

                                            Lux at Sorrel
                                            Thank you for the 5-star review of Lux at Sorrel! Our team is delighted to read your compliments of our luxurious community! In addition, we're glad that you are loving our amenities because we aim to provide comfort and convenience. Lastly, we look forward to continuing to impress you with our service!
                                            Review Author Icon

                                            Resident 724589

                                            Verified Resident 2019

                                            12/9/2019

                                            Very please with my experience here so far. The community is clean and the people are very friendly. Not only is it clean, but it's also a safe area to live. This apartment complex does not disappoint.

                                              Manager

                                              12/12/2019

                                              Lux at Sorrel
                                              Wow, thanks for the dazzling review of Lux at Sorrel! We really appreciate your compliments about our well-kept grounds and friendly service. Our team looks forward to keeping up the great work! Thanks for choosing our community to be your home.
                                              Review Author Icon

                                              Resident 724588

                                              Verified Resident 2019

                                              12/9/2019

                                              This community is beautiful and safe, nice amenities and location is great. Building is quiet and clean. Growing community with lots of commercial restaurants and shops nearby. So far I have enjoyed living here for the short time I have

                                                Manager

                                                12/12/2019

                                                Lux at Sorrel
                                                Thank you for the high praise! We're so glad to learn that you are loving Lux at Sorrel. Our team appreciates you taking the time to let us know that you are happy, and we look forward to continuing to exceed your expectations. Take care!
                                                Review Author Icon

                                                Resident 724587

                                                Verified Resident 2019

                                                12/9/2019

                                                Very clean, nice neighborhood, friendly staff and great location. I would recommend for anyone to come a just visit for a viewing and I guarantee you will not have to look any further. I signed and had my keys the first day.

                                                  Manager

                                                  1/8/2020

                                                  Lux at Sorrel
                                                  Hello and thank you for choosing Lux at Sorrel! We appreciate your recommendation and look forward to continuing to provide you with a wonderful experience!
                                                  Review Author Icon

                                                  Resident 724471

                                                  Verified Resident 2019

                                                  12/9/2019

                                                  I have enjoyed my stay here thus far. The apartment is very nice with new modern features, I particularly enjoy living on the third floor with the high vaulted celling which makes it feel very large and spacious.

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 24-hour management availability
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Clubhouse
                                                    • Conference Room
                                                    • Courtyard with Gas Grills
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • Garbage Disposal
                                                    • Gated Access
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • Kitchen Islands
                                                    • Media Center or Movie Theater
                                                    • Pet Stations
                                                    • Pool
                                                    • Resident Car Care Center
                                                    • Tiled Backsplash in Kitchen
                                                    • Volleyball Court
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Live LuxDistinctive ResidencesExperience the exceptional elegance of Lux, Jacksonville s newest luxury apartment community. Offering spacious one, two, and three bedroom apartments for rent in East Arlington, these beautiful homes are designed to cater to those with a taste for refined living. Here you will enjoy wide-open floor plans enhanced by craftsman-style finishes. Chic wood-style flooring, modern granite countertops, and full island kitchen are among the many extras included with each of our homes.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Preferred Apartment Communities

                                                    B+
                                                    B+
                                                    Communities
                                                    55

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Preferred Apartment Communities
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3+ Baths

                                                    Contact Property

                                                    Lux at Sorrel

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Lux at Sorrel is a 661 - 1,516 sq. ft. apartment in Jacksonville in zip code 32225. This community has a 1 - 3 Beds, 1 - 3 Baths Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.