Resident • 2006 - 2007 Not Recommended
I lost a mail box key, the wanted to charge me $25.00 to replace a $1 key and said they'd put in a maintenance order. About two weeks of complaining they still hadn't given me the key. The next day I went up a girl just gave me one of the plenty of extras that "they didn't have". I have been charged for rent twice in the same month and they didn't want to refund the banks overdraft fee until I contacted a guy from upper management. If you have a problem and need to talk to someone, you have to explain it to some idiot at the desk only to have to reexplain it to the person you want to talk to. I got charged for trash being outside, even though I was out of town. Roommate matching is pretty much wherever they can put you. Unhelpful staff. Everything breaks. Tried charging me and my roommates someone else's electritcy and water bill that moved out. I'm trying to get out of living in hell right now. People at parties take all the good parking spots.
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