#1,168 #20 #135

What is epIQ?

Novo Kendall Town

1290 Kendall Town Boulevard, Jacksonville, FL 32225
(500 Reviews & Surveys)
$1,330 - $2,100/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Lease Now- One month free rent on select apartments, call for details!

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 756 sq. ft.

$1,330

5 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 816 sq. ft.

$1,345

5 Available Units

See Floor Plan Details

2 Bedrooms

B1c

2 Beds, 2 Baths | 1,176 sq. ft.

$1,680

5 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,248 sq. ft.

$2,100

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.5

Safety

4.1

Office Staff

4.6

Maintenance

4.5

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

44

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.45%

Manager’s Review Reply Time

B

Average time to respond to reviews

11.43 days

View Community Timeline
View Community Timeline

Novo Kendall Town Reviews

(80)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1227646

Verified Resident 2024

2/29/2024

De verdad me a gustado mucho la comunidad el espacio el apartamento todo me parece que esta en excelente estado me siento muy a gusto de vivir en novo kendall town me sie to muy bien. De escoger este lugar para vivir

    Review Author Icon

    Resident 1221755

    Verified Resident 2024

    1/30/2024

    I chose this community because of the amenities offered, how up to date the apartments are, and how friendly/efficient the staff are. It helps that the community is a shorter commute to work and located right next to Walmart for convenience.

      Manager

      2/2/2024

      Novo Kendall Town
      We are so glad you chose us for our amenities, updated homes, efficient team, and convenient location! If there is anything we can do to make your experience even better, please come by the office or email us at NovoKendallTown-pm@pegasusresidential.com to let us know. Thank you!

      Updated Review

      Review Author Icon

      Resident 1156319

      Verified Resident 2021 - 2024

      1/16/2024

      They keep the community clean even when the residents that stay here don't clean up behind themselves. Quite atmosphere and easy access to everything like malls, 295, 95 airport and downtown. Walking distance to Walmart. Beautiful park with 1.5 mile trail and benches.

        Manager

        1/19/2024

        Novo Kendall Town
        Thank you for sharing all of the things you love about our community! Our team is proud to provide our residents with a pristine living environment, peaceful atmosphere, and convenient location, and your compliments let us know we are doing something right. We hope you'll continue to enjoy our beautiful trails for many more years.
        Review Author Icon

        Resident 1215877

        Verified Resident 2023 - 2024

        1/9/2024

        Muy bonito lugar solo que algunas personas que tienen perritos los sacan a pasear y las ?reas comunes en ocasiones me he encontrado con popo de perrito en mis zapatos, solo recogan las sorpresas de sus mascotas

          Manager

          1/13/2024

          Novo Kendall Town
          Hola, gracias por tu reseña. Nos alegra saber que disfruta de nuestro complejo y también nos aseguraremos de recordarles a nuestros residentes sobre las políticas de eliminación de desechos de mascotas aquí. Para ponerse en contacto con nosotros directamente, no dude en enviarnos un correo electrónico a NovoKendallTown-pm@pegasusresidential.com.

          Updated Review

          Review Author Icon

          Resident 1077889

          Verified Resident 2022 - 2024

          1/7/2024

          I love it , thank you so much for the service you guys are providing for this community. Everyone is doing a great job , keep it up. ???????????????????????????????????????????????????????????

            Manager

            1/10/2024

            Novo Kendall Town
            Thank you for the wonderful review of our team. We work hard to provide an exceptional living experience for our community, and it feels good to know that we are getting things right.
            Review Author Icon

            Resident 1215128

            Verified Resident 2022 - 2024

            1/7/2024

            Novo was a brand new community when we moved in July 2022 and we're moving in February of 2024. It's a beautiful, well kept, community with a few concerns that I'll share that I wish were disclosed to me before we chose Novo. If you… See More >
              Manager

              1/10/2024

              Novo Kendall Town
              Thank you for your detailed review. We are glad that our maintenance team has been responsive to your concerns with the gate, and we hope you continue to love the beauty and convenience our community offers. If there is anything we may do to assist you with our parking facilities, please email us at NovoKendallTown-pm@pegasusresidential.com.
              Review Author Icon

              Resident 1211870

              Verified Resident 2023

              12/26/2023

              Love the new place! It's peaceful and convenient to my parents house. The am entities are beautiful! I would highly recommend this place to my friends to check out a new home. Thank you all so much!!!

                Manager

                12/29/2023

                Novo Kendall Town
                It is an honor to have earned your recommendation with our peaceful environment and convenient location. Thank you so much for the 5-star review, and if you have any questions or need assistance, don't hesitate to let us know. Thank you!
                Review Author Icon

                Resident 1211478

                Verified ProspectVisited 2023

                12/25/2023

                Curabitur finibus porta risus at dapibus. Etiam egestas ac quam scelerisque malesuada. Vivamus mollis, libero ac sodales dictum, nisi sapien tristique nulla, vitae pretium massa dolor sit amet ante. Suspendisse libero ante, posuere a tempus nec, tempus quis mauris. Vivamus dapibus ut leo vel placerat.… See More >
                  Review Author Icon

                  Resident 1205808

                  Verified Resident 2023

                  12/7/2023

                  Great place to live, apartments are clean and with a lot of Space, kitchen well equipped with New appliances, the washer and dryer included is a great plus, community is gated so you can also sleep well at night with a little peace of mind.

                    Manager

                    12/13/2023

                    Novo Kendall Town
                    We appreciate your endorsement of our community and your kind words about our spacious, well-appointed homes. Thank you for the lovely review, and please don't hesitate to reach out if we can be of any assistance.
                    Review Author Icon

                    Resident 1204682

                    Verified Resident 2023

                    12/4/2023

                    Excelente comudidad muy limpia segura y comoda los apartamentos son nuevos sin plaga la manager es muy especial y las instalaciones son hermosas puedo decir que es la mejor eleccion en jacksonville para vivir

                      Manager

                      12/6/2023

                      Novo Kendall Town
                      (Translated via Google) ¡Qué reseña tan brillante! Gracias por las amables palabras sobre nuestro acogedor equipo y nuestro hermoso entorno. Nos alegra saber que encuentra tan útil nuestro liderazgo y también nuestra hermosa comunidad. Nos sentimos honrados de ser tan estimados.
                      Review Author Icon

                      Resident 1197012

                      Verified Resident 2023

                      11/7/2023

                      The open plan makes smaller apartments feel larger and more modern. The neighbors are quiet and can't hear them through the walls. I had an issue with my AC when I first moved in and someone was there within 30 minutes to look at it.

                        Manager

                        11/10/2023

                        Novo Kendall Town
                        Our team strives to ensure that our residents love their living experience in our peaceful community, so it is always exciting to hear how well you are enjoying your time with us. We know you will only grow to love our open floor plans and exceptional service even more. Thank you for being a fantastic resident and for the five-star rating!
                        Review Author Icon

                        Resident 1195436

                        Verified Resident 2023

                        11/2/2023

                        My experience has been very good. The neighbors are friendly and super polite. I feel safe, calm and with great comfort due to the good service provided. Living in a community makes you feel like family.

                          Manager

                          11/7/2023

                          Novo Kendall Town
                          Thank you for sharing how much you've enjoyed living in our friendly and peaceful community. It's great to know the service provided by our team has been so meaningful. We appreciate you, too!
                          Review Author Icon

                          Resident 1192038

                          Verified Resident 2023

                          10/22/2023

                          My experience was incredible from the first contact! The online registration form was easy to fill out and the office team kept in touch throughout the process, everyone was helpful and friendly! I highly recommend

                            Manager

                            10/26/2023

                            Novo Kendall Town
                            Our team wants each resident, current, prospective, and past, to experience exceptional service from our first contact. Thank you for highlighting our streamlined application process and the professional and friendly service our team offers. We appreciate you recommending us and are excited to have you in our community.

                            Updated Review

                            Review Author Icon

                            Resident 1052774

                            Verified Resident 2022 - 2023

                            10/17/2023

                            Recomiendo los Apartamento Novo Kendall buen servicio llevo dos a?os ah? desde que los inauguraron primera vez que tengo una orden de trabajo la cual fue resuelta en menos de cinco horas sin problema alguno no tengo que dejar ninguno el equipo de atenci?n de… See More >
                              Manager

                              10/21/2023

                              Novo Kendall Town
                              ¡Gracias por ser un residente leal! Su recomendación incondicional de nuestra comunidad es un maravilloso cumplido para nuestro equipo. Nos sentimos honrados de tenerlo como miembro de nuestra comunidad y esperamos poder servirle durante mucho tiempo.
                              Review Author Icon

                              Resident 1189117

                              Verified Resident 2023

                              10/16/2023

                              So far everything has been wonderful location management and neighbors are awesome. I would 100% recommend these apartments to anyone looking for a new start or new location to move. The area is nice.

                                Manager

                                10/19/2023

                                Novo Kendall Town
                                Welcome to our "wonderful" community! Your enthusiastic recommendation has put a smile on all our faces, and we could not be more pleased to hear that you are enjoying the friendly atmosphere and beautiful living environment here. We look forward to having you as a resident for many years to come.

                                Updated Review

                                Review Author Icon

                                Resident 1017171

                                Verified Resident 2022 - 2023

                                10/9/2023

                                For the most part, we enjoy living here. The amenities are nice. The property manager is professional. The maintenance crew always performs excellent service, courteous and professional. The party's around the community sometimes get out of hand. There's been an overdose (non resident) saved by JFRD?.. There's been fights… See More >
                                Manager

                                10/21/2023

                                Novo Kendall Town
                                We are happy you enjoy your time in our community and our ample amenities. We want our residents to feel welcome and cared for, and it is lovely to know we have reached our goal with you. However, we are disheartened to learn that your neighbors' noise sometimes affects your comfort, and we appreciate you bringing the parking issue to our attention. We have taken both your praises and your concerns to heart. Please email us at NovoKendallTown-pm@pegasusresidential.com if you would like to discuss any of your concerns in detail. We hope to hear from you soon.
                                Review Author Icon

                                Resident 1184558

                                Verified ProspectVisited 2023

                                9/27/2023

                                I don't live there but Juan Moreno gave my sister and I a wonderful tour of the community. He was very nice, knowledgeable and was able to answer all of our questions. My main concern is that the rent is too high. If rent was… See More >
                                  Manager

                                  9/29/2023

                                  Novo Kendall Town
                                  We appreciate your feedback about your wonderful tour with Juan! We are happy to explore all possible options with you and ask that you email us at NovoKendallTown-pm@pegasusresidential.com for further assistance. Thank you.

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident 2022 - 2023

                                  9/20/2023

                                  Starts great and ended up horrible

                                  I was a resident a few months ago and I left with a terrible experience. Many of the things they say about mosquitoes and not being able to be outside are true. Every time you left the apartment the hallway was infested with mosquitoes. They… See More >
                                    Manager

                                    10/21/2023

                                    Novo Kendall Town
                                    Thank you for letting us know your perspective of our community and the service our team provided. Each team member cares deeply about our community members' well-being and experiences. To address some of your concerns, Our gates are sometimes damaged by power surge or vehicular damage from improper use. When this occurs, we make efforts to quickly repair with vendors; however, sometimes there is a delay due to parts, etc. For the mosquitos, they are blind mosquitos spawning from the lake, which we are working with the HOA for Kendall Town, who maintains the lake management. They have increased the frequency of lake treatments and we are seeing improvements. We understand that you feel that you should not have been charged for the damages found in your apartment home after you moved out. We want to be given the opportunity to discuss this with you in more detail, so please email our team at NovoKendallTown-pm@pegasusresidential.com when convenient. We look forward to hearing from you.
                                    Review Author Icon

                                    Resident 1179222

                                    Verified Resident 2023

                                    9/10/2023

                                    It has been good so far i like the apartment and the community it seens nice and well maintained there is a lot of parking and the pool is beautiful the apartment is very spacious with new appliances.

                                      Manager

                                      9/14/2023

                                      Novo Kendall Town
                                      We are so glad to hear how much you enjoy your beautiful and spacious home. If there is anything we can do for you as you continue to settle in, please come by the office or email us at NovoKendallTown-pm@pegasusresidential.com. Thank you!
                                      Review Author Icon

                                      Resident 1169850

                                      Verified Resident 2023

                                      8/13/2023

                                      While moving into my apartment the neighbors were friendly. The convenience of local stores was a factor for choosing NOVO. The staff were exceptional during our process. Meeting the crew was a pretty nice feature.

                                        Manager

                                        8/16/2023

                                        Novo Kendall Town
                                        Thank you for choosing to make your home here with us! It is always a pleasure to learn that our team has helped another new resident feel so welcome in our friendly, conveniently-located community. We look forward to continuing to impress you with our outstanding service!
                                        Review Author Icon

                                        Resident 419081

                                        Verified ProspectVisited 2023

                                        8/13/2023

                                        Shawana delivered a remarkable customer service experience to me resulting in my signing a lease with this property! I'm very happy with my new apartment and can't wait to move in. Thank you Shawana!!

                                          Manager

                                          8/16/2023

                                          Novo Kendall Town
                                          We love knowing Shawana's service made all the difference and you found the perfect home! If you have further questions, please reach us at NovoKendallTown-pm@pegasusresidential.com. We will see you soon.
                                          Review Author Icon

                                          Resident 1167255

                                          Verified Resident 2023

                                          8/6/2023

                                          Community is nice and very well located. Staff are friendly and helpful. Amenities are very nice and conveniently located throughout the complex. I haven't had any issues so far. I really enjoy this community.

                                            Manager

                                            8/10/2023

                                            Novo Kendall Town
                                            We couldn't be happier to hear how much you enjoy our location, team, and amenities. If there's any way for us to improve your experience, please visit the leasing office or email us at NovoKendallTown-pm@pegasusresidential.com.
                                            Review Author Icon

                                            Resident 1165653

                                            Verified ProspectVisited 2023

                                            8/1/2023

                                            If you are looking for a cookie cutter apartment complex, look no further. This place did not feel welcoming, and amenities were very limited for the amount of people present. Does not have adequate parking either.

                                              Manager

                                              10/27/2023

                                              Novo Kendall Town
                                              We are disappointed that we didn't make a better impression during your tour. We like to think our high standard of service is what makes us shine and wish we had an opportunity to prove that to you. If we can be of further assistance, please email us at NovoKendallTown-pm@pegasusresidential.com. Thank you for your review.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1073893

                                              Verified Resident 2022 - 2023

                                              7/23/2023

                                              Community is quiet when you enter. It's clean and quaint when you actually look at it. The staff and maintenance crew are helpful. They have always been prompt to take care of whatever is tasked and asked to them.

                                                Manager

                                                7/26/2023

                                                Novo Kendall Town
                                                It is wonderful to hear you are enjoying our quiet community, beautiful grounds, and helpful team. Thank you for giving us five stars!
                                                Review Author Icon

                                                Resident 1160962

                                                Verified Resident 2022 - 2023

                                                7/18/2023

                                                Novo Kendall Town has been great. I have been in Jacksonville for 13 years and lived in a number of different areas and complexed and Novo Kendall Town is by far the best one. The office staff is great, Jose and Darryl do a great… See More >
                                                  Manager

                                                  7/21/2023

                                                  Novo Kendall Town
                                                  Thank you for sharing your satisfaction with our well-kept community and hard-working team, especially Jose and Darryl. We are sure your kind comments will make their day!

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $15. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum nonrefundable pet fee of $350 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $15 per pet which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $15. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum nonrefundable pet fee of $350 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $15 per pet which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Electronic Payments Accepted
                                                  • Energy Efficient Construction
                                                  • Fire Alarm and Sprinkler Systems
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • Online Payments Accepted
                                                  • Online Payments Accepted and Resident Portal
                                                  • Online Resident Services
                                                  • Pet Park
                                                  • Pet-Friendly Community
                                                  • Stainless Steel Appliances
                                                  • Trash Compactor
                                                  • Valet Trash Service
                                                  • Wi-Fi at Pool and Clubhouse
                                                  • e-Payments
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Novo Kendall Town is the newest apartment community to join Jacksonville. With over 300 brand-new apartment units, residents can choose from stunning one, two, and three-bedroom apartments with high-end finishes. When the day is done, residents can relax with resort-style amenities including a fitness center, pool, resident lounge and leasing center - all facing a 20-acre lake with a running trail, dog park, and car wash.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Pegasus Residential

                                                  A
                                                  A
                                                  Communities
                                                  140

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Novo Kendall Town Rated?
                                                  Based on 500 number of votes by renters, Novo Kendall Town is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Novo Kendall Town?
                                                  Novo Kendall Town is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Novo Kendall Town is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Novo Kendall Town?
                                                  Novo Kendall Town is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Novo Kendall Town?
                                                  Novo Kendall Town is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Novo Kendall Town is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Novo Kendall Town?
                                                  Novo Kendall Town is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 95.4545% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 11.43 days to their community reviews in the past year.
                                                  Who manages Novo Kendall Town?
                                                  Pegasus Residential
                                                  What is the pet policy at Novo Kendall Town?
                                                  Dogs Allowed
                                                  Rent: $15
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum nonrefundable pet fee of $350 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $15 per pet which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  Cats Allowed
                                                  Rent: $15
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum nonrefundable pet fee of $350 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $15 per pet which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Lease Now- One month free rent on select apartments, call for details!

                                                  Contact Property

                                                  Novo Kendall Town

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Novo Kendall Town is a 756 - 1,248 sq. ft. apartment in Jacksonville in zip code 32225. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,330. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.