As a resident since 2010 and loosing the former manager is by far the worst mistake made to this property. Current office staff is the rudest, so called "new manager" is very unprofessional and lacks the knowledge to operate an apartment community of this magnitude. Ivy is very uneducated of the Landlord tenant laws, lacks the knowledge to the verbiage contained in the Lease Agreements, and totally unaware The Oaks current Lease Agreement is "VERY OUT DATED". What she is professional at is the obvious attraction and attention given to the so called "Security Officer" Sedrick. Wake up owners, you have a serious problem on this property. Preston and Mike are the hardest working individuals and the remainder of your staff could be replaced tomorrow. The pool is the worst ever, landscaping lacks attention, weeds are horrible.