Review History for Verified Resident 232074

Palms at Beacon Pointe

Updated Review

Avatar

Verified Resident 232074

VRP 2009 - 2016

4/20/2016

This was a nice quiet place to live for many years. The renters here were all professionals, Military, or Students. This is not the case in the last 2 years. The prices have gone up (and a year to repair triple water bills) and fees keep being added on, and the property is not as nice as it was with previous company. The reason I stayed here is because of the quiet, which barely exists now. There are also a lot of homeless hanging around the shopping center in front of the complex.
Manager

4/28/2016

Palms at Beacon Pointe
Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at [email protected]
1 Previous Review

Previous Review

Avatar

anonymous

Resident 2012 - 2015

2/19/2015

I have lived here for a few years and have been mostly happy up until the last year or so because it was quiet, in a good spot, and a good price. The price now does not equal what I do and do not get from living here. New Management took over in the fall which the service level and the quality of the complex have taken a nose dive since this occurred. Management staff prior were respectful and helpful, and I cannot say that for this new management staff. The few times I have dealt with them, they have been rude and sometimes disrespectful and even I hate to say snotty. "Apartment home" is what they will try to sell you, but it is just cheap appliances, paint, carpet, and really no service from the office staff. Very little to no communication of issues (such as turning off water to fix issues!) to not being available since shortened office hours. The "looks" are on the outside, with little to no quality on the inside. (you cannot clean a mark off the wall, the paint is that cheap!) The A/C units are old and because of it power bills will make you cry. Even in the summer setting it at 80, my bill doubles in amount. Even the "plugs" for the washer/dryer connections are old, where I had to pay to have my plug switched on my dryer to adapt to the old plug. (cost me $60 that I did not anticipate) Repairs may be done quickly, for the most part (I had a window frame crack and it took 2 months to repair, and it wasn't done correctly, just cheaply, nailed back into place, chalked and then painted) but certainly not done to correct the problem and will be a returning problem. When the exteriors were painted, they painted over holes instead of repairing them. The gym is basic, but sufficient, but there is only one of each piece, so you have to wait if someone is using it. Pool is a good size, nice for smaller laps, but during summer is crowded and they close the pool at sundown. I think management are pushing people out (with little known rules that you will never read in the lease) so they can "upgrade" the apartments and charge hundreds more when all they changed is the appliances to a different color. (Many people have moved out in the last few months and the apartments remain empty, some at 6 months now) Cabinets are falling apart, water comes out of pipes orange and brown (from the age/rust of the pipes) so I'm constantly going through CLR to clean fixtures. There were repairs on the "water system" and since then very low on the water pressure, but not on the water bills. There is an extra charge for water, which has DOUBLED in price since moving here. The bill is now close to what I pay in power each month. As well, with this new management company there has been additional fees tacked on to the "rent" such as a garbage fee and a monthly fee to get the bill. Both of which ARE NOT in the lease. You will also have to have renters insurance, or be billed for not having it. The base price of rent is another 100 dollars with these added on, so keep that in mind so you don't get a shock when you get the first bill of rent. I would say this complex is "average" in the city, and below average for the area. And below average when compared to other apartments in the same rent amount. It is a "no frills" complex since there are no "extras" along with the increased price. I am a "no frills" person, because I don't need fancy frills at other places, but this is basic at this point with a "all frills" price. Listing is as much as 1,200 now for a 2 bed/ 2 bath. Double from my original rent from 3 years ago. Rent has increased at least 100 a month per year, which I know is high for the city. The quality has not kept up with the price. "Renter Beware"

Review 13 out of 131

Share This Review

Contact Property

Palms at Beacon Pointe

August 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review