What are noise levels like at Steele Creek?

The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Steele Creek?

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is Steele Creek?

The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.9/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 79.66% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 69.32 days to their community reviews in the past year.

Who manages Steele Creek?

Hercules Real Estate Services, Inc.*

What is the pet policy at Steele Creek?

Dogs Allowed Fee: $350 ~ 550 Rent: $15 Restrictions: Please call our Leasing Office for complete Pet Policy information. Pet Limit: 2 Cats Allowed Fee: $350 ~ 550 Rent: $15 Restrictions: Please call our Leasing Office for complete Pet Policy information. Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Steele Creek, Jacksonville, FL

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.5
Office Staff	4.8
Maintenance	4.9
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.9/5
SatisFacts™ Maintenance	4.9/5
SatisFacts™ Renewal Survey	4.4/5

Review Count

Number of reviews in the past 365 days	59

Manager's Review Engagement

Percentage of reviews responded to	79.66%

Manager's Review Reply Time

Average time to respond to reviews	69.32 days

Ratings & Reviews (194 Reviews)

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Verified Resident • vrp • 2020 - 2021

Updated Review

02/26/2021

Great !!!!!!!!!!!!! Super place to live, I recommend anyone to apply, the staff are helpful and friendly. All the maintenance issues are addressed on a timely manner. The area is well keep. Staff is on point with information. I feel safe. The recreational facilities are well… See More

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Steele Creek Manager

02/26/2021

Thank you for your review of Steele Creek Apartments! We are happy to hear you are pleased with your decision to make Steele Creek your home! All of our residents feedback is key to helping us either continue excellent service, or learn how to better our management style for years to come! - The Steele Creek Management Team

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2021

Updated Review

02/26/2021

Steel Creek is a great place to live. All staff is friendly and provide a sense of community that you don't get in apartment complex's. The common areas are well maintained. The apartments have great kitchens with large island and plenty of counter space.

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Steele Creek Manager

02/26/2021

Thank you for your review of Steele Creek Apartments! We always love to hear our residents feedback! We strive to provide excellent customer service, and go above and beyond for our residents! Thank you for choosing Steele Creek! - The Steele Creek Management Team

Previous Review

· 12/20/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

02/21/2021

I only have good things to say about Steele Creek. They have been very good about handling maintenance issues quickly and been great whenever questions arise. The value for quality is high and I am very pleased to be living here. See More

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Steele Creek Manager

02/26/2021

We are happy to hear that all of your expectations here at Steele Creek have been exceeded! We are just as pleased to have you as a resident. Thank you for your review! - The Steele Creek Management Team

2 Previous Reviews· Last 01/26/2021

Verified Resident • vrp • 2020 - 2021

Updated Review

02/15/2021

Nice and safe place to live. The gates have always worked and are closed during the day. Interior corridors and elevators are cleaned on a regular basis. No issues and plenty of parking. Clubhouse and ammeneties are nice. See More

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Steele Creek Manager

02/15/2021

Thank you for your wonderful review and we are happy to hear that you are enjoying your apartment!

Previous Review

· 12/11/2020

Verified Resident • vrp • 2021

02/05/2021

At this time I have been here a week but I am very impressed! The community is clean, maintenance was quick, and the staff has been so friendly and communicative. While it is hard to fully judge a place by a week, this is my favorite… See More

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Steele Creek Manager

02/15/2021

Thank you for your review! We are so glad to hear that you had a great move in experience. Please make sure to come to our upcoming resident events and meet your neighbors. Look forward to seeing you soon!

Resident • 2018 - 2021

02/01/2021

Probably a great place to live if you are -----, single, and have a dog. If you do not fit this criteria, you will not be welcome and have to deal with constant issues and harassment from "neighbors" and staff. I can sincerely say I've never… See More

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Steele Creek Manager

02/03/2021

Hi, Alex. Thank you for reaching out. We're disappointed to read you feel this way about our community. We are an Equal Housing Opportunity community and welcome all residents who apply and qualify to live at Steele Creek apartments. If you'd like to discuss the details of your experience in more detail, we invite you to give us a call directly at 904-312-9161or email us at [email protected] Your feedback is truly important to us and we hope to get the opportunity to show you that. Thank you. -Steele Creek Management

Verified Resident • vrp • 2018 - 2021

Updated Review

01/29/2021

Place is nice. Overall satisfied. Location is excellent, close to two major highways. Only downside is You do hear your upstair neighbors walking and closing cabinets. Would like the office to do more trivia nights because those are fun. See More

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Steele Creek Manager

02/15/2021

Hello and thank you for your wonderful review! We are gearing back up with our residents events to include trivia nights! Please make sure to watch out for the events calendar!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

01/27/2021

Overall experience at Steele Creek has been great. Friendly residents, and staff. Maintenance staff is top notch. Buildings are clean, the grounds and landscaping are maintained at high level. The amenities her are nice. Large well maintained pool and grilling area. Nicely equipped fitness center. The… See More

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Steele Creek Manager

01/27/2021

Thank you for your kind review of Steele Creek Apartments! Our team appreciates our residents and their humble opinions. We strive to make each residents experience here a positive one. Both our office and maintenance teams work tirelessly to insure our property stays in tip top shape for your enjoyment! All the best, The Steele Creek Management Team

Verified Resident • vrp • 2021

01/24/2021

When I first came for a visit the one thing that really stood out for me was the kitchen. The kitchen definitely had that "wow" factor that led me to want to move in. Once I finally made the decision to move here and signed my… See More

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Steele Creek Manager

02/15/2021

A 10 out of 10! That is what we strive for and love to hear! Thank you for your positive feedback and we are so glad that you had a great more in experience! Thank you!

Verified Resident • vrp • 2019 - 2021

Updated Review

01/24/2021

This community is by far the best. The staff is always available and very nice. The amenities are amazing and the landscaping is always top notch. Anytime we need something, the staff (including maintenance) is always quickly to resolve it. We love it here! See More

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Steele Creek Manager

02/15/2021

Thank you for your feedback, we love to hear when residents feel they have made the right choice in selecting Steele Creek! We look forward to seeing you at our next resident event!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

01/15/2021

Neighbors are extremely rude, haven't been able to use the gym since I moved in. Anytime I have more than 3 people over I get noise complaints. I was told I cannot have more than 2 guest with me at the pool, so apparently I can't… See More

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Steele Creek Manager

01/16/2021

Management here at Steele Creek appreciates the feedback in which our residents provide. This feedback helps us improve and provide more quality service to our residents. While we understand your frustrations and take them into great consideration, we would like to note a few things regarding your review: Steele Creek and Hercules Living have closely monitored the developing situation regarding the Covid-19 Pandemic. While other gym facilities in the surrounding areas were open and readily available, it was determined that for the safety of our residents and staff, the gym and interior amenities would remain closed for a longer period of time. We are excited to inform you and others that our gym has officially re-opened 24 hours, 7 Days a Week. All the interior amenities are currently open 6am to 10pm. While we do understand (and encourage) that residents will have guests from time to time visiting their apartments, we do kindly ask that both residents and their guests take into consideration their noise levels while enjoying themselves. During the Covid-19 Pandemic, apartment communities have seen an influx of residents working from home. With more resident's home throughout the day, more noise is generated and tolerance for excessive noise is short among neighbors. Minor children under the age of 18 Years Old can be added to a resident's lease at any time with no charge. Once listed on the lease, all names listed on your lease contract are more than welcome to accompany you to the swimming pool and other amenities. The staff here at Steele Creek Apartments is committed to providing excellent service and assistance to each resident. We pride ourselves on the happiness and satisfaction of our residents. Should you feel there is more that can be done for you, we welcome the opportunity to speak with you in person or via phone. We believe that no voice in our community is left unheard. - Steele Creek Management

Verified Resident • vrp • 2021

01/12/2021

So far I love the modern feel and look of the apartment the kitchen cabinetry is amazing love the bathrooms as well the community is beautiful well kept no complaints the only thing I wish they had lights in every room but nothing an lamp can't… See More

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Steele Creek Manager

01/12/2021

Thank you for taking the time to review of Steele Creek! We are delighted to hear that you have had nothing but positive experiences here! We appreciate our residents honest reviews! If there is anything else we can do to elevate your experience even more here, please don't hesitate to contact the leasing office! - Steele Creek Management

Verified Resident • vrp • 2018 - 2021

Updated Review

01/04/2021

Great community, other then parking is a bit crazy, if you come home late all the parking spaces are taken with the exception of the ones that are far from your building, when designed it should had been built with the people that lives in the… See More

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Steele Creek Manager

01/12/2021

Thank you for taking the time to leave a review! We appreciate every resident's honest feedback as it is the only way we know where there is room for improvement! We apologize to hear that you are frustrated with resident parking. Steele Creek is built on a rather large footprint for the number of apartments onsite and we do enforce the 1 vehicle per resident policy but we understand those up front spots are precious! Since all parking is first come, first serve, we do have attached garages available for rent if you're interested in your own designated, indoor space with direct access to the building from inside! We encourage you to reach out to the office regarding your review of the grounds and safety of the community so we may address your concerns as our number 1 goal is resident satisfaction! Please do not hesitate to reach out! -Steele Creek Management

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/03/2021

I am so glad I chose this community, all the office staff is very friendly and attentive to any request, he maintenance guys always do an excellent job. I have never had any complaints, but I would like to suggest more cleaning in the hallways and… See More

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Steele Creek Manager

01/12/2021

Thank you for taking the time to leave a review! We appreciate every resident's honest feedback as it is the only way we know where there is room for improvement! Our number 1 goal is resident satisfaction so please do not hesitate to reach out with any concerns about building cleanliness as we will address that immediately! We look forwarding to seeing you around the community and appreciate your residency here at Steele Creek! -Steele Creek Management

2 Previous Reviews· Last 11/28/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

01/03/2021

Office staff is very accommodating. Any maintenance issue I have is taken care of very quickly and professionally. Community areas are always clean and organized. The people here are friendly and kind.

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Steele Creek Manager

01/12/2021

Thank you for taking the time to leave a review! We appreciate every resident's honest feedback as it is the only way we know where there is room for improvement! Our number 1 goal is resident satisfaction so please do not hesitate to reach out with any additional comments or concerns! We look forwarding to seeing you around the community -Steele Creek Management

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

12/29/2020

I have had the best experience since living at steel creek. Everything is well maintained, the residents are all so friendly, and it really feels like a come rather than an apartment. Love the creek life!

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Steele Creek Manager

12/30/2020

Thank you for your recent review of Steele Creek Apartments! We love to here that our residents are loving living here! We are so grateful for our residents! - Steele Creek Management Team

Verified Resident • vrp • 2020

Updated Review

12/27/2020

I've had such a great experience living here at Steele creek, especially compared to my last apartment complex! I love the colors, the security, the quietness, the car wash, and it is definitely pet friendly neighborhood. Also, the office and maintenance is super on point! Love… See More

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Steele Creek Manager

12/28/2020

Thank you for your review of Steele Creek Apartments! We are elated to hear that you have had nothing but positive experiences here! We appreciate our residents honest reviews! Bring those fur babies and come see us here! - Steele Creek Apartment Management

3 Previous Reviews· Last 12/04/2020

Verified Resident • vrp • 2019 - 2020

Updated Review

12/18/2020

Great apartment layouts and use of space. It's located right next to the highway so it can get pretty noisy. That is the only downside of this apartment complex. But it's a good thing that that issue doesn't bother me too much. However, I can see… See More

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Steele Creek Manager

12/18/2020

Thank you for your review of Steele Creek Apartments! The location of our complex has our residents and their guests to endless shopping and dining destinations within minutes! As well, there is easy access to all of the major highways that have them to the Jacksonville Beaches, Downtown, and much more! The layout of our community offers apartments both near and far from highway noise! We have plenty of options to choose from, with something for everyone! - Steele Creek Management

Previous Review

· 09/10/2020

Verified Resident 854237 • vrp • 2018 - 2020

12/15/2020

Steele Creek is an amazing place to live. The buildings are very safe, the amenities are clean and modern, and the staff is very kind and nice. We have never had an issue living here. We love our apartment and think it's the best in Jax!… See More

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Steele Creek Manager

12/16/2020

Thank you for your kind review of Steele Creek Apartments! Our staff is delighted to hear you have had nothing but positive experiences here! Should any issue ever arise, please do not hesitate to contact the office, and we will handle it care! We value our residents and strive to keep our community in top notch condition! All the best, The Steele Creek Management Team

Verified Resident 849047 • vrp • 2020

12/01/2020

Awesome so far. Love the amenities, the gym is absolutely gorgeous. The apartment itself is nice and updated which was huge for me. The flooring. I love that I have a little porch as well. Only been here 2 nights but I've been super happy so… See More

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Steele Creek Manager

12/03/2020

Thank you so much for your review! The staff here at Steele Creek are so happy to hear that you love your new apartment! We look forward to seeing you around the property for years to come! - Steele Creek Management Team

Verified Resident 480337 • vrp • 2017 - 2020

12/01/2020

Wonderful experience. Caring staff who make it a priority to help in any way that they can. Happy to be a part of this community. Been living here fior several years a s am very happy with this place.

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Steele Creek Manager

12/03/2020

We are just as happy to have you as a part of this community! Our residents are truly the best! Our team strives to provide to top notch customer service to our residents year round! Thank you for your kind review! -Steele Creek Management Team

Verified Resident 847647 • vrp • 2020

11/27/2020

Rent is kinda high Especially with the closure of the amenities. The noise from the highway is loud, the floors sound like they are only 2 inches thick. Good location minus the noise. The pool and the areas are great minus the time restrictions and the… See More

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Steele Creek Manager

12/03/2020

Thank you for your honest review of Steele Creek Apartments! While we do fully understand the frustrations that residents have with the Covid-19 Closures and Protocols, please understand that our top priority is keeping both residents and our staff safe during these challenging times! Should you experience any excessive noise from surrounding units, please do not hesitate to reach out to us here at the office so we may address it promptly! We are always here for our residents! -Steele Creek Management Team

Verified Resident 846819 • vrp • 2020

11/24/2020

Amazing staff, beautiful amenities, and developed just off the beaten path. Inside of the apartment is beautiful with brand new stainless steel appliances and a nest thermostat. Only real negative is the lack of fans in bedrooms.

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Steele Creek Manager

12/03/2020

Thank you for your kind review of Steele Creek Apartments! We strive to stand out from other communities in the surrounding area, and we feel we accomplish that with our beautiful apartments! The Nest Thermostat is a well loved feature that all of our residents utilize, and love being able to control wirelessly from their phones! Although we do not offer ceiling fans in the bedrooms, the wiring is there for residents to install a fan or light if they desire! -Steele Creek Management Team

Verified Resident 846139 • vrp • 2018 - 2020

11/22/2020

Pleasant and comfortable , overall good experience, the staff tries very hard to maintain the property and help in any way, but we have a few residents like my upstairs neighbor that makes the stay unbearable at times because of the noise.

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Steele Creek Manager

11/23/2020

Thank you for taking the time to leave us such an amazing review! We are so happy to hear that you enjoy living at Steele Creek! We absolutely understand your concerns with the level of noise you are experiencing and encourage you to reach out to us in the office or our courtesy officer if it is abnormally loud so that we may address it! We try our very best to provide the best customer service and living experience in JAX! Please let us know if there is anything we can do to enhance your stay! -Steele Creek Management

Verified Resident 835531 • vrp • 2020

11/22/2020

Apartment complex is very well kept, along with the rooms they are the perfect size! Amenities outside are so beautiful and well kept as well. Staff on the other hand is so helpful with everything and anything you need! This is a very secure complex which… See More

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Steele Creek Manager

11/23/2020

Thank you for taking the time to leave us such an amazing review! We are so happy to hear that you enjoying living at Steele Creek! We try our very best to provide the best customer service and living experience in JAX! Please let us know if there is anything we can do to enhance your stay! -Steele Creek Management

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,184 - $1,259
SQ. FT.
851
Available
Avail.
N/A
Model
Iron

View Floor Plan

Price
Price
$1,214 - $1,284
SQ. FT.
798
Available
Avail.
15 Units
Model
Copper

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,506 - $1,581
SQ. FT.
1,153
Available
Avail.
N/A
Model
Pewter

View Floor Plan

Price
Price
$1,506 - $1,920
SQ. FT.
1,122
Available
Avail.
8 Units
Model
Chrome

View Floor Plan

Price
Price
$1,611 - $1,618
SQ. FT.
1,202
Available
Avail.
3 Units
Model
Titanium

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,850 - $1,915
SQ. FT.
1,380
Available
Avail.
N/A
Model
Steel

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

This brand new community offers an array of one, two and three bedroom apartments located near the St. Johns Towncenter and Tinseltown area. These spacious apartments deliver a cultured and comfortable living experience just minutes from decadent dining, high-end shopping and unparalleled entertainment. Each home boasts chef-inspired kitchens, stainless appliances, quartz countertops, state-of-the-art technology, brushed nickel hardware, lighting and fixtures. Live stylishly at the most sought after apartments in Jacksonville.

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