The Carling Apartments
#164 #4 #22

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The Carling Apartments

31 West Adams Street , Jacksonville, FL 32202
(1370 Reviews & Surveys)
$1,160 - $2,315/mo
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Floor Plans & Pricing

Studio

Springfield

Studio, 1 Bath | 470 sq. ft.

$1,160 - $1,690

3 Available Units

See Floor Plan Details

1 Bedroom

La Villa

1 Bed, 1 Bath | 677 sq. ft.

$1,390 - $1,645

2 Available Units

See Floor Plan Details

San Marco

1 Bed, 1 Bath | 648 sq. ft.

$1,430 - $1,670

1 Available Unit

See Floor Plan Details

Oakland

1 Bed, 1 Bath | 718 sq. ft.

$1,245 - $1,825

See Floor Plan Details

Keystone Bluff

1 Bed, 1 Bath | 762 sq. ft.

$1,250 - $1,500

See Floor Plan Details

Brooklyn

1 Bed, 1 Bath | 801 sq. ft.

$1,285 - $1,410

See Floor Plan Details

St. Nicholas

1 Bed, 1 Bath | 829 sq. ft.

$1,380 - $1,565

See Floor Plan Details

Penthouse 4

1 Bed, 1 Bath | 867 sq. ft.

$1,519

See Floor Plan Details

Penthouse 3

1 Bed, 1 Bath | 789 sq. ft.

$1,519

See Floor Plan Details

Penthouse 1

1 Bed, 1 Bath | 1,156 sq. ft.

$1,549

See Floor Plan Details

2 Bedrooms

Riverside

2 Beds, 2 Baths | 1,045 sq. ft.

$1,860 - $2,315

1 Available Unit

See Floor Plan Details

Fairfield

2 Beds, 2 Baths | 1,044 sq. ft.

$1,570 - $1,955

See Floor Plan Details

Penthouse 2

2 Beds, 2 Baths | 1,307 sq. ft.

$1,699

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.9

Safety

4.6

Office Staff

4.8

Maintenance

4.7

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

20

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.6 days

View Community Timeline
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The Carling Apartments Reviews

(174)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1217705

Verified ProspectVisited 2024

1/16/2024

The tour I took was exactly what I would expect of an apartment of this quality. The agent was super nice and she answered all of my questions. The units are like a vintage but updated. The building is like 100 years old so there's… See More >
    Manager

    1/18/2024

    The Carling Apartments
    Thank you for your review, we strive hard to ensure everyone has the best possible experience. Please let us know if you need anything.
    Review Author Icon

    Resident 1217207

    Verified Resident 2023 - 2024

    1/14/2024

    The staff at the Carling is super personable and very helpful. Whether you're moving in or you have questions about the surrounding area, they have all the answers for any of your questions. So far it feels like a very safe and comfortable living situation.… See More >
      Manager

      1/18/2024

      The Carling Apartments
      Thank you for sharing this feedback, it truly means so much to us here. We are so happy that you are pleased. Let us know if you need anything.

      Updated Review

      Review Author Icon

      Resident 1149418

      Verified Resident 2022 - 2024

      1/9/2024

      no complaints. maintenance great, fast. staff friendly. lots of amenities. plenty of things to do. good food in the area. close to stadium, bars, restaurants & other events. building stays clean & residents are cool

        Manager

        1/18/2024

        The Carling Apartments
        Thank you for the nice review. We are very glad you are enjoying your new home.

        Updated Review

        Review Author Icon

        Resident 1124003

        Verified Resident 2023 - 2024

        1/8/2024

        The staff from the lease office are like family always with a great smile,a warm greeting,aware and taking care about every single aspect of the building and its residents. The building has a great location

          Manager

          1/18/2024

          The Carling Apartments
          Thank you SO much for your positive review!! We more than appreciate it. Please let us know if there is anything we can help you with in the future!

          Updated Review

          Review Author Icon

          Resident 1084794

          Verified Resident 2022 - 2023

          12/27/2023

          A lovely building in the heart of downtown Jacksonville. Good walkability to stores and restaurants in the area. Support staff are in the building and very helpful with any questions you might have. Also, having the option to have covered parking in… See More >
            Manager

            12/28/2023

            The Carling Apartments
            Thank you for sharing this feedback, it truly means so much to us here. We are so happy that you are pleased. Feel free to let us know if you need anything.
            Review Author Icon

            Resident 1201557

            Verified Resident 2023

            11/21/2023

            Office staff is very polite and nice. Maintenance was very rude about something I didn't know about??????????????????????????????????????????????????????

              Manager

              11/22/2023

              The Carling Apartments
              We're very sorry you had a negative experience with maintenance. We would be happy to talk about it with you, and see how we can remedy, or do better in the future. Thank you for taking the time to leave us a review. - The Carling Management Team
              Review Author Icon

              Resident 1198894

              Verified Resident 2023

              11/12/2023

              I live here for one reason. Convenience to my job. That's it. I'm not looking for activities, Halloween treats, food trucks, etc. I step over drugged out homeless people in various stages of psychosis on my way to work.

                Manager

                11/12/2023

                The Carling Apartments
                We apologize but thank you for the review and the feedback. Based on the score, it looks like you are having a great experience at our property. Please let us know if there is anything we can help you with in the future!

                Updated Review

                Review Author Icon

                Resident 1136118

                Verified Resident 2023

                11/1/2023

                This apartment community has people from all different types of backgrounds and walks of life. For the most part, people here are courteous. The maintenance team is fast and very professional. All of the office staff is very knowledgeable and most of them are very… See More >
                  Manager

                  11/2/2023

                  The Carling Apartments
                  Thank you for taking the time to leave us a review. We're delighted to hear you're enjoying your stay, and that maintenance has met your expectations. I apologize if your experience with office staff has not met your expectations. Please let us know if there is anything we can do to improve. -The Carling management team.
                  Review Author Icon

                  Resident 1182355

                  Verified ProspectVisited 2023

                  9/19/2023

                  My experience thus far has been a very pleasant one. I hopefully look forward to being a resident soon. Im thankful for bow helpful everyone ive dealt with has been. Id really love to become a resident Lord willing ??

                    Manager

                    9/20/2023

                    The Carling Apartments
                    Thank you for the 5 STAR review and the feedback. We are so happy that you are having such a good experience at our property. Please let us know if there is anything we can help you with in the future!
                    Review Author Icon

                    Resident 1181535

                    Verified Resident 2023

                    9/17/2023

                    This property is secure and updated. The management are prompt with response and maintenence staff are always professional. The community is considerate. The building amd facilities have always been clean and in order.

                      Manager

                      9/18/2023

                      The Carling Apartments
                      Thank you for taking the time to share your experience! Reviews are a great tool to help us improve. We would love to hear what more you think we can do to bring your experience to 5 stars. - Carling Management Team
                      Review Author Icon

                      Resident 1171441

                      Verified Resident 2021 - 2023

                      8/18/2023

                      What drew me to The Carling was its iconic beauty and regal looks once you walk in you're just taking a back like you just walked into a movie of sorts that you're a part of the people the security of the building the aesthetics… See More >
                        Manager

                        8/18/2023

                        The Carling Apartments
                        Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.
                        Review Author Icon

                        Resident 1161022

                        Verified Resident 2023

                        7/18/2023

                        The maintenance were on time and completed the request very professionally, the issue is fixed as promised. The room left very clean , I was happy to come to see the result. Thank you for your help!!!

                          Manager

                          7/19/2023

                          The Carling Apartments
                          Thank you so much for the 5 star review! We're so glad to hear about your positive experience. Please don't hesitate to let us know if there is anything further we can do for you! - Carling Management
                          Review Author Icon

                          Resident 1158234

                          Verified Resident 2023

                          7/10/2023

                          Choosing to live at The Carling has been a wonderful experience from the first contact email... Any issues are immediately addressed, and the staff continues to be responsive to any concerns, and goes above and beyond to make new residents feel welcomed and settled in.

                            Manager

                            7/10/2023

                            The Carling Apartments
                            Your positive review means a great deal! We're so glad you chose to call The Carling home! Please don't hesitate to let us know if there is anything further we can do for you. - Carling Management Team
                            Review Author Icon

                            Resident 1145728

                            Verified Resident 2021 - 2023

                            5/31/2023

                            Great place to live and play. Near everything I want to do and see in Jacksonville. Excellent common areas and amenities. Neighbors in the building are friendly and respectful of each others needs. Shopped many properties and was delighted to find The Carling.

                              Manager

                              6/1/2023

                              The Carling Apartments
                              Thank you so much for taking the time to share your positive experience! We're delighted to hear you're enjoying your stay. Please let us know if there is ever anything more we can do for you! - Carling Management Team
                              Review Author Icon

                              Resident 1143131

                              Verified ProspectVisited 2023

                              5/22/2023

                              Wonderful property with great amenities and a superb location. the staff is amazing, very friendly and professional. the building is very well kept. It is a very secure building and it is within walking distance to the best attractions in downtown.

                                Manager

                                5/22/2023

                                The Carling Apartments
                                Thank you so much! We're delighted to hear about your positive experience! Please don't hesitate to let us know if there is ever anything more we can do for you. - The Carling Management Team

                                Updated Review

                                Review Author Icon

                                Resident 716291

                                Verified Resident 2023

                                5/16/2023

                                From the start Gloria was very informative and welcoming. She knew I had my heart set on moving here. She constantly updated me with the new availability. Fellow residents were helpful when I was moving and when I had an issue Gloria took the matter… See More >
                                  Manager

                                  5/16/2023

                                  The Carling Apartments
                                  Thank you for taking the time to share your experience! We appreciate the feedback! Please don't hesitate to let us know if there's anything more we can do for you. - Carling Management
                                  Review Author Icon

                                  Resident 1132415

                                  Verified ProspectVisited 2023

                                  4/17/2023

                                  Our experience on the tour with Zoey was amazing. From the time we walked in until the time was left. Her knowledge of both facilities was on awesome. Zoey was point on with her answer and explainstion

                                    Manager

                                    4/17/2023

                                    The Carling Apartments
                                    Thank you so much for your kind words. It means a lot to us to get positive feedback- it lets us know we’re on the right track. We look forward to serving your housing needs for years to come.
                                    Review Author Icon

                                    Resident 1127452

                                    Verified Resident 2020 - 2023

                                    4/2/2023

                                    The location of this apartment is amazing. Perfect walking distance to all of the great things downtown. My apartment has the view of the river and the stadium making it easy to not miss any games or concerts. The 2/2 is the perfect set of… See More >
                                      Manager

                                      4/2/2023

                                      The Carling Apartments
                                      Thank you so much for your kind words. It means a lot to us to get positive feedback- it lets us know we’re on the right track. We look forward to serving your housing needs for years to come.
                                      Review Author Icon

                                      Resident 1123406

                                      Verified ProspectVisited 2023

                                      3/20/2023

                                      The tour of the property was great, as pictured online. Security system is proper and practical. All amenities were clean and looked very well upkept. The mailing system is standard, I enjoy that packages come straight to your door.

                                        Manager

                                        3/20/2023

                                        The Carling Apartments
                                        Thank you for taking the time to share your experience. Reviews are a great tool to help us improve. Please don't hesitate to let us know if there is ever anything more we can do for you! -The Carling Management Team

                                        Updated Review

                                        Review Author Icon

                                        Resident 987601

                                        Verified Resident 2021 - 2023

                                        3/8/2023

                                        The Carling apartments are in a very wonderful location. I love walking, and I have been so happy to walk the St. Johns Riverfront a couple of times a week. And the downtown area has so much rich history that you can soak in just… See More >
                                          Manager

                                          3/8/2023

                                          The Carling Apartments
                                          Thank you for taking the time to share your 5 star experience! Reviews are a great tool to help us better serve you. Please don't hesitate to reach out if you need anything! - The Carling Management Team

                                          Updated Review

                                          Review Author Icon

                                          Resident 966333

                                          Verified Resident 2021 - 2023

                                          2/27/2023

                                          The Maintenance staff is always prompt in addressing any issues. Usually within an hour of submission. The front office is always available to answer questions and follow up with any requests or concerns. Great people and a great place to live!

                                            Manager

                                            2/28/2023

                                            The Carling Apartments
                                            Thank you for your feedback. We appreciate you as our resident. If there is anything we can help you with in the future please let us know!
                                            Review Author Icon

                                            Resident 1114490

                                            Verified ProspectVisited 2023

                                            2/19/2023

                                            Walk in tour available, leasing agent was very kind and professional, made us feel at home. She gave a great tour and answered our questions. There were no open units available to walk through, but we were able to look at photos.

                                              Manager

                                              2/20/2023

                                              The Carling Apartments
                                              Thank you for your review, we strive hard to ensure everyone has the best possible experience . Please let us know if you need anything.
                                              Review Author Icon

                                              Resident 1113482

                                              Verified ProspectVisited 2023

                                              2/15/2023

                                              Staff are well trained professionals with a welcoming demeanor and patience. Inventory was sufficient to use for comparison shopping,I did not feel totally secure with the surrounding neighborhood and concerned with limited shopping

                                                Manager

                                                2/16/2023

                                                The Carling Apartments
                                                Thank you for your feedback. We appreciate you as our resident. If there is anything we can help you with in the future please let us know!
                                                Review Author Icon

                                                Resident 840773

                                                Verified Resident 2021 - 2023

                                                2/12/2023

                                                The Carling has a great management staff and very quick response for service requests and questions. The community is friendly and convenient to all the downtown venues. I absolutely love living at The Carling!

                                                  Manager

                                                  2/13/2023

                                                  The Carling Apartments
                                                  Thank you so much for sharing this feedback. It means a lot to the team. So happy you chose us for your new home. Looking forward to working with you for years to come.
                                                  Review Author Icon

                                                  Resident 1109290

                                                  Verified Resident 2021 - 2023

                                                  2/5/2023

                                                  The units are very clean and the staff professional. They go out of their way to make sure their tenant's are satisfied. My wife and I both believe they could have used a little more time in preparing the unit for new arrivals, but all… See More >
                                                    Manager

                                                    2/6/2023

                                                    The Carling Apartments
                                                    Thank you so much for the kind review. We are so happy to hear our team is handling all your needs. We value all feedback, please reach out to us for anything you may need. We are here to assist and make your living experience a great one with us at The Carling!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $25. Pet Limit: 2. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $25. Pet Limit: 2. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Ballroom Event Space
                                                    • Bike Racks
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Zumba Classes
                                                    • Corporate Leases Available
                                                    • DishWasher
                                                    • Disposal
                                                    • Dry Cleaning Service
                                                    • Elevator
                                                    • Fire Pit with Lounge Seating
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gourmet Kitchen
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Historic Community
                                                    • Large Closets
                                                    • Lofts
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Premium Appliances
                                                    • Premium Lighting Fixtures
                                                    • Public Transportation
                                                    • Recycling Program
                                                    • River Views
                                                    • Rooftop Grilling Area
                                                    • Rooftop Lounge
                                                    • Short Term Lease Available
                                                    • Spacious Studio, 1 and 2 Bedroom Floor Plans
                                                    • Unique Design Style
                                                    • Updater Moving Partner
                                                    • Vinyl Flooring
                                                    • Window Coverings
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                                                    Leasing

                                                    The Carling is the rebirth of the historic Roosevelt hotel, originally built in 1926. The Vestcor Companies has painstakingly restored and renovated many of the fascinating original architectural features of this downtown Jacksonville landmark, including the marble staircase, terrazzo floors and the grand Palladian windows. The 1937 addition to the building has been converted into a two-story commercial arcade with access through the building to Monroe Street. The Carling is a distinctive home that blends the enduring grandeur of a time gone by with today's finest amenities to create a unique experience in carefree metropolitan living. Situated in a premier downtown location, The Carling offers a wealth of amenities, including a 1,000 square foot state-of-the-art fitness center with complete circuit equipment and cardio theater. A resident clubroom with hospitality kitchen, recreation area and media room as well as casual sitting areas are all part of The Carling's elegant amenities.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    WRH Realty Services

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Carling Apartments Rated?
                                                    Based on 1370 number of votes by renters, The Carling Apartments is currently rated 4.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Carling Apartments?
                                                    The Carling Apartments is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Carling Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Carling Apartments?
                                                    The Carling Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is The Carling Apartments?
                                                    The Carling Apartments is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Carling Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Carling Apartments?
                                                    The Carling Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.6 days to their community reviews in the past year.
                                                    Who manages The Carling Apartments?
                                                    WRH Realty Services
                                                    What is the pet policy at The Carling Apartments?
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    The Carling Apartments

                                                    March 2024

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                                                    The Carling Apartments is a 470 - 1,307 sq. ft. apartment in Jacksonville in zip code 32202. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,160 - $2,315. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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