The Hawthorne Apartments

Hello there! Our team appreciates your feedback as a previous resident of our community. We're always seeking ways to better our community, so please know that your thoughts are important to us! We do apologize for any inconveniences caused by maintenance to your home. Our residents are always welcome to schedule maintenance appointments at their convenience! We were happy to review your move-out statement with you directly, however, we do apologize if you were not satisfied with our solutions to your concerns. You're more than welcome to connect with us again if needed. We wish you all the best! - The Hawthorne Team

It's unfortunate to learn that your experience here has been less than satisfactory. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. We're sorry this was not your experience. Thank you for already taking the time to schedule an appointment with us to discuss ways we can improve our community. Looking forward to speaking with you, The Hawthorne Team

It's unfortunate to learn that you do not see the value in our homes. We are always working hard to maintain our community so if you see an area that requires our attention, please let us know so we can address this as soon as possible. While our rates fluctuate slightly, we always base our prices off of similar communities in the surrounding area to ensure they are fair and accurate. We do have a valet trash service so, in order to regulate this and keep our community clean, we do request that your trash can is brought inside after a designated time. We appreciate your feedback and would love to provide you with a five-star experience so if there's anything we could do that would have a positive impact on your stay, please stop by and see us in the office. Thank you, The Hawthorne Team

While we appreciate the positive rating, we see that there is definitely some room left for improvement. We do take pride in our upgraded features but we want to ensure that your amenities are working properly so if you think there is an issue with your washer, please let us know. In regards to the flooring, we opted for a wood laminate as this is more resilient to water in the kitchen area. If there is any way we can further improve your experience, you are always welcome to give us a call. Sincerely, The Hawthorne Team

We appreciate your feedback but it's concerning to hear that you and your family are uncomfortable in your home. While our maintenance team has made an effort to address this issue, we do want to ensure that it is resolved to your satisfaction. We will be in touch with you soon so we can see what you are experiencing first hand and do what we can to discover and alleviate the source of the problem. Thank you for bringing this to our attention and we look forward to speaking with you. Sincerely, The Hawthorne Team

Hello There! Thank you for taking the time to leave us a review! We are so glad to hear that you enjoy calling our community home and have had such great experience with our office and maintenance staff members. Please don't hesitate to reach out if there is anything we can do for you! Thank you for your service, and we hope you had a wonderful Thanksgiving holiday. -Your Team at The Hawthorne

Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!

I apologize for any inconvenience this has caused. Please stop by the office so that we can discuss how we can assist.

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come! Welcome Home!

We are so happy that you are enjoying your stay with us here at the Hawthorne, I am sorry to hear you are having issues with noise we try our best to make everyone comfortable in their home please feel free to stop by the office so we can discuss this further and see if we can make your stay here even more enjoyable. Hope to hear from you soon. Have a wonderful week!

Thank you for your review. We appreciate your feedback

Thank you for the great review. Joan Trace Business Manager

Thank you for the wonderful review. Joan Trace, Business Manager

Lena, I want to thank you for making Hawthorne Apartment Homes your home and hope you and your family continue to stay with us for a very longtime. Thank you, Joan Trace

Thank you for the great review we try our best to make everyone want to live here at The Hawthorne! Thank you from our entire team.

Thank you so much for your feedback!

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!

Ron thank you so much for the wonderful review. I am very happy that you and your family enjoyed your time here at Hawthorne. My number one goal is to always make our residents happy. Thank you, Joan Trace Business Manager

Thank you so much for the great feedback. This makes my entire office staff happy to know we are recognized for the great customer service we provide. Please check our newsletter for future events. Thank you, Joan Trace Business Manager