Review History for lcurole

Trails at Bartram Park


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lcurole

Resident 2015 - 2018

7/2/2018

Lived here for 3+ years, back when this was Indigo. Neighbors had a (loud) party and a guest vomited in the hallway. Sat there for a week and a half. I got a note on my door informing me I had been "written up" for not putting my trash bags in the provided trash cans and my bags could possibly tip over and spill. Ridiculous for a service that costs $25 a month that you can't opt out of. I called and complained that I was upset that someone walked past the vomit on the ground to place this note on my door about keeping things clean and not clean the vomit. Just rubbed me the wrong way. I had to call back a second time the next day to get the vomit cleaned. The 3rd morning after telling them they finally cleaned it. I posted a bad review on Google maps reflecting my experience. Next day I got a note saying my month to month lease has been terminated and they want to charge $1700 a month for a 1/1. Would really suck to be stuck in a year lease with a management staff that is vindictive. Think about that before you sign!
    Manager

    7/9/2018

    Century Bartram Park
    Thanks for your review, Logan. We're sorry to see that you experienced so many frustrations that prevent you from leaving us a more favorable review. It's our belief that resident feedback allows us to improve. However, we have attempted to reach out to you multiple times via phone and notice, and have yet to receive a response back. We would love to resolve this with you. - The Luxe at Bartram Park Community Manager

    Review 8 out of 121

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    Trails at Bartram Park

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