#5,730 #82 #684

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The Menlo at eTown

11390 Square Street, Jacksonville, FL 32256
(10 Reviews)
$1,379 - $3,278/mo
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Move-In Specials

Up to 1 Month Free on 1 & 2 Bedroom Homes! Must apply by 3/31/2024 to qualify. Offer subject to change.

Floor Plans & Pricing

1 Bedroom

A2 - The Curie

1 Bed, 1 Bath | 748 sq. ft.

$1,410 - $2,097

7 Available Units

See Floor Plan Details

A1 - The Edison

1 Bed, 1 Bath | 678 sq. ft.

$1,379 - $2,104

6 Available Units

See Floor Plan Details

A1A - The Carver

1 Bed, 1 Bath | 735 sq. ft.

$1,428 - $2,143

2 Available Units

See Floor Plan Details

A2A - The Newton

1 Bed, 1 Bath | 912 sq. ft.

$1,497 - $1,601

1 Available Unit

See Floor Plan Details

A3 - The Wright

1 Bed, 1 Bath | 780 sq. ft.

$1,531 - $2,201

1 Available Unit

See Floor Plan Details

A4 - The Bell

1 Bed, 1 Bath | 717 sq. ft.

See Floor Plan Details

2 Bedrooms

B1 - The Tesla

2 Beds, 2 Baths | 959 sq. ft.

$1,773 - $2,415

3 Available Units

See Floor Plan Details

B2 - The Franklin

2 Beds, 2 Baths | 1,072 sq. ft.

$1,820 - $2,561

3 Available Units

See Floor Plan Details

B3 - The Amelia

2 Beds, 2 Baths | 1,149 sq. ft.

See Floor Plan Details

3 Bedrooms

C1 - The Einstein

3 Beds, 2 Baths | 1,360 sq. ft.

$2,083 - $3,278

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.3

Safety

4.7

Office Staff

5.0

Maintenance

4.3

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

The Menlo at eTown Reviews

(9)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2024

3/9/2024

She made it so easy and fast to get us what we wanted to see. we came in the other day and was able to have us see the complexes the next day. told us all about the fees and extra things we would get… See More >
    Manager

    3/12/2024

    The Menlo at eTown
    Thank you for sharing about your experience during your recent tour. We are happy to hear how well our team was about to respond to your questions and explain the ins and outs of our beautiful community. Please let us know if you have any further questions we can answer.
    Review Author Icon

    k_2

    Resident 2021 - 2024

    3/8/2024

    Living the Life at The Menlo

    Daughter has lived here since 2021 while attending UNF. 2Bedroom 2BA is sized nicely with larger size closets and master math. Place has nice cabinets and appliances. The pool is clean and big and refreshing. recreation areas are awesome, fun yard games & great place… See More >
      Manager

      3/12/2024

      The Menlo at eTown
      It is always fantastic to hear from another happy resident! Thank you for sharing about our peaceful community and your daughter's spacious apartment home. We are pleased to know we have provided both you and her peace of mind and a comfortable home. Please let us know if there is anything we can do for her.
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      11/21/2023

      The complex is decently kept. The community is friendly and haven’t had issues. Miranda is knowledgeable and kind as a new addition to the staff. She is definitely one of the highlights of the property. Overall security could be better and more regulated but overall… See More >
        Manager

        11/26/2023

        The Menlo at eTown
        We're so glad to know you enjoy your home with us! We are extremely proud of the dedicated professionals who keep our community running smoothly, and we'll be sure to share your praise with Miranda. If we can add to your daily comfort, please contact our office team.
        Review Author Icon

        Casie_V

        Resident 2022

        3/29/2022

        It is terrible to live here the girl in the office Katie was extremely rude and disgusting declining me to rent one of the buildings because she “didn’t like meâ€� I pay to live here and i would not recommend don’t live here at all… See More >
          Manager

          4/2/2022

          The Menlo at eTown
          Hello Casie, we appreciate your feedback. Please know that we diligently hire and train our team of high-caliber professionals, so we are surprised by what you have shared. Unfortunately, we only allow the amenity space to be reserved between the hours of 1pm-5pm. Feel free to contact our leasing office if you have further questions.
          Review Author Icon

          Bobbythebrain

          Resident 2021 - 2022

          3/21/2022

          Moving here from the Bronx, NY, biggest culture shock was lack of public transportation. Have to drive everywhere. But we wanted to leave the crazy liberal politicians in NY and live in a more sane state under a Republican governor such as Ron DeSantis. So… See More >
            Manager

            3/26/2022

            The Menlo at eTown
            Bobby, thank you for highlighting all the modern touches you appreciate about our community! We are happy our team has made such a great impression on you. Enjoy the amenities.
            Review Author Icon

            anonymous

            Resident 2020 - 2021

            8/21/2021

            Bugs, break ins, burglaries, just beware. Read the reviews on all sites about this neighborhood. Understand those are only a fraction of the issues here. The staff simply do not have the knowledge or ability to manage the issues here.

              Manager

              8/25/2021

              The Menlo at eTown
              We appreciate the time you took to share your feedback. We work hard to provide a comfortable living experience for our residents, and are sadden to hear that you've had some unpleasant experiences while staying at our community. We would like to have a chance to address any concerns you may have. Please email us at menlo.gm@pacapts.com at your earliest opportunity so that we can set up a time to discuss.

              Updated Review

              Review Author Icon

              Sean_H886

              Resident 2020 - 2021

              8/12/2021

              All I can say is don't move here unless you're ok with: Roaches Ants Burglaries armed robberies trash everywhere dog ---- everywhere aggressive dogs barking and lunging at you and your dogs on walks broken amenities that will never be repaired. imcompetent staff that will… See More >
                Manager

                8/17/2021

                The Menlo at eTown
                Hi Sean, thank you for bringing your concerns to our attention. What you've described is not the kind of living experience we want for our residents, and we'd like to connect with you and address your comments in detail. Please email us directly at menlo.gm@pacapts.com when you have a moment. We look forward to hearing from you.
                Review Author Icon

                anonymous

                Resident 2021

                7/19/2021

                Folks let me tell you.... Diana is the best. My wife and I moved to Jacksonville. We searched online for nice apartments and we reached out and spoke to Diana.. She invited us to E-Town and folks the hospitality and welcoming was grand. She answered… See More >
                  Manager

                  7/20/2021

                  The Menlo at eTown
                  Thank you for your review! We are so happy that Diana provided you with an excellent introduction to The Menlo. Your satisfaction is important to us and we love to hear that our community is the perfect fit for you.
                  Review Author Icon

                  Bharwood

                  Resident 2020 - 2021

                  2/8/2021

                  Move in at your own risk. I lived there for 3 months and had my apartment BROKEN INTO! The doors are not secure, the deadbolt pushed right through the wall. My apartment was not the only one. I had over $4,000 in items stolen and… See More >
                    Manager

                    3/29/2021

                    The Menlo at eTown
                    We would like to start by saying we are very sorry this incident happened, Brandon. I want all of our residents to have a great experience living with us, and having them lose valuable property certainly goes against this aim. We would have happily refunded you any deposits, but we did not take any from you when you moved in. We also apologize for the miscommunications that happened between us. If I did not make it clear that this fee was not insurance. We also apologize for any misunderstanding that happened with your locks. You mentioned your door was unlocked and we responded quickly that we were looking into it. We assumed it was a software issue until you sent an email the following Monday. We know all the sorrys in the world cannot bring back your things. If you have any questions, please reach out. We wish you luck in your new place.

                    Features & Amenities

                    Laundry
                    • Washer/Dryer
                    Parking
                    • Garage
                    Pets
                    • Dogs Allowed
                      Pet Limit: 2
                      Less Info
                      More Info
                    • Cats Allowed
                      Pet Limit: 2
                      Less Info
                      More Info
                    • Animal type not listed Allowed
                    Other
                    • 2 and 3 Bedroom Floorplans
                    • Bark Park
                    • Bike Share Program
                    • Brushed Brass Hardware
                    • Business Center
                    • Ceiling Fan
                    • Complimentary Coffee and Beverages
                    • Electric Car Charging Station
                    • Elevator
                    • Faux Wood Flooring
                    • Fire Pit with Seating and Outdoor Gaming
                    • Fitness Center
                    • Gas Grill Stations with Pub Style Dining
                    • Gated Access
                    • Gourmet Kitchen with Two Tone Cabinetry
                    • High End Appliances
                    • High-Speed Internet
                    • Indoor/Outdoor Lounge
                    • On-time Rental Payments Reported to Credit Bureaus to Improve Credit
                    • Package Receiving Service
                    • Pet Spa
                    • Pool
                    • Private Balcony
                    • Quartz Countertops with Tile Backsplash
                    • Resident Lounge with Billiards and Media Center
                    • Smoke Free Community
                    • Sports Court
                    • TRX Training Zone with Boxing and TRX Extensions
                    • Valet Trash Service
                    • Whirlpool Stainless Steel Appliances
                    • Wireless Thermostats and Lighting Controls
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                    Leasing

                    The Menlo offers luxury living at its finest with the newest, most innovative apartments for rent in Jacksonville, FL. Engage socially, athletically, and intellectually with our Sport Court, bike share, bark park, fire pits, 24 hour fitness center with HIIT, and resident lounge with activities and coworking stations. Inside your home you will find SmartHome features, a gourmet kitchen with an island, walk-in showers, and so much more modern comforts. Venture outside of The Menlo and be greeted with Jacksonville s best shopping, dining, and entertainment options. Contact us today and make this lifestyle yours!
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                    Office Hours

                    • Sunday: Closed
                    • Monday - Friday: 10:00 AM - 06:00 PM
                    • Saturday: 10:00 AM - 05:00 PM
                    This community is managed by

                    Preferred Apartment Communities

                    B+
                    B+
                    Communities
                    55

                    Questions & Answers (0)

                    Frequently Asked

                    Based on 10 number of votes by renters, The Menlo at eTown is currently rated 3.3 out of 5 stars.
                    The Menlo at eTown is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                    The Menlo at eTown is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                    The Menlo at eTown is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                    The Menlo at eTown is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                    The Menlo at eTown is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                    The Menlo at eTown is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                    Managers have responded to 100% of their community reviews in the past year.
                    Managers have replied within 4 days to their community reviews in the past year.
                    Preferred Apartment Communities
                    Dogs Allowed
                    Pet Limit: 2
                    Cats Allowed
                    Pet Limit: 2
                    Animal type not listed Allowed
                    1 Bed, 1 Bath
                    2 Beds, 2 Baths
                    3 Beds, 2 Baths
                    Up to 1 Month Free on 1 & 2 Bedroom Homes! Must apply by 3/31/2024 to qualify. Offer subject to change.

                    Contact Property

                    The Menlo at eTown

                    March 2024

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                    Baths

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                    The Menlo at eTown is a 678 - 1,360 sq. ft. apartment in Jacksonville in zip code 32256. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,379 - $3,278. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Saint Johns.

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