#18,117 #178 #1,875

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Patriot Plaza

3780 University Club Boulevard, Jacksonville, FL 32277
(223 Reviews)
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Floor Plans & Pricing

1 Bedroom

1 Bed/1 Bath

1 Bed, 1 Bath | 622 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bed/1 Bath

2 Beds, 1 Bath | 885 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

C-

Review Ratings

Noise

3.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Patriot Plaza Reviews

(219)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2016 - 2023

8/24/2023

Don't move in if You can Help it

The office staff needs training. The maintenance people needs training. The property is old, looks old, dirty and unsafe. The choice of paint on the buildings is unflattering. Residents don't pick up behind their dogs. Trash isn't completely picked up around the dumpsters. There's aā€¦Ā See More >

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2016 - 2018

    5/3/2018

    "I always brag on how nice it is to live at The Plaza Apartments because of the friendly staff, beautiful grounds, proximity to shopping, gym, restaurants nail salons and let's not forget the awesome maintenance! Thanks!" I am in love with everything about it, andā€¦Ā See More >
      Review Author Icon

      dylan.hart

      Resident ā€¢ 2017 - 2018

      4/11/2018

      No communication from the new management. The old management were friendly, professional and explained their reasoning behind major community changes reasonably in advance. The new management says hello whithout even looking up from their mobile screens and they offer zero warnings or even explanations forā€¦Ā See More >
        Review Author Icon

        Resident 421426

        Verified Resident ā€¢ 2017

        11/18/2017

        It's been okay. We still haven't received our mail box keys and have been here for 2 weeks. We also keep getting letters on our door saying that we owe them $100 but we already paid everything we had to in order to move in.ā€¦Ā See More >
          Review Author Icon

          Resident 418886

          Verified Resident ā€¢ 2017

          11/13/2017

          I have enjoyed my stay. A quiet and respectable community. Able to hear the tenants walking above at times, but it's not a big deal. It's a good place to relax. Neighbors keep to themselves, but some are friendly too. There are a lot ofā€¦Ā See More >
            Review Author Icon

            Resident 134881

            Verified Resident ā€¢ 2017

            10/23/2017

            The Apartments are nice enough, however it needs road repairs, tennis courts need resurfacing. Not a management problem but ownership. I feel the repairs will come soon. Great team and staff. Pool too.

              Review Author Icon

              Resident 402192

              Verified Resident ā€¢ 2017

              10/1/2017

              ANTS !!!!! ANTS !!!!!! ANTS !!!!!! There were ants everywhere . I called and told the lady my son woke up with ant bites all over him and she told me to check my furniture, hints this furniture is brand new .... VERY RUDE !!!!

                Manager

                10/2/2017

                The Plaza Apartments
                Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. All of our apartments homes are thoroughly inspected and certified by our pest control service prior to move-in. We apologize that your experience so far has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please contact the office at your earliest convenience to set up a meeting so we can come to a resolution. Also pest control is here every Tuesday and we will need your apartment number to rectify your issue. Thank you and we look forward to speaking with you very soon. Plaza Management
                Review Author Icon

                Resident 391570

                Verified Resident ā€¢ 2017

                9/4/2017

                The condo is a quite place. The leasing staffing is very nice and they are always ready to help you. Maintenance shif is efficient. Everything is clean. The streets are the problem, they need to be repaired.

                  Manager

                  10/2/2017

                  The Plaza Apartments
                  Thank you for your feedback. We are delighted to see that you are enjoying living at The Plaza Apartments. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. Plaza Management
                  Review Author Icon

                  Resident 389137

                  Verified Resident ā€¢ 2017

                  8/28/2017

                  apt, management has been very helpful in making my move to jax area. I, am very pleased with everyone, at apt complex. thanks to all. I, would recomend this apt complex to every and already have done so.

                    Manager

                    8/28/2017

                    The Plaza Apartments
                    Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, Plaza Management
                    Review Author Icon

                    Resident 387107

                    Verified Resident ā€¢ 2017

                    8/22/2017

                    Just moved in, the application process was mostly online and quick. Great plus for the community. Staff were very professional and helpful. This made the process a lot easier. Very affordable also. I do not appreciate that I have to pay to use the laundry

                      Manager

                      8/28/2017

                      The Plaza Apartments
                      Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, The Plaza Apartments
                      Review Author Icon

                      Resident 387105

                      Verified Resident ā€¢ 2017

                      9/3/2017

                      So far it has been great. I can't say anything bad about living in the Plaza. It just keeps getting better and better. Thank you for being a community I can find finally call Home and be proud of. Definitely recommend!!!

                        Manager

                        8/28/2017

                        The Plaza Apartments
                        Hello and Welcome Home! We are happy to hear that you have had a great experience at The Plaza Apartments. and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much and have a great day. Thank You, The Plaza Apartments
                        Review Author Icon

                        Resident 383650

                        Verified Resident ā€¢ 2017

                        10/2/2017

                        The management staff was very nice and helpful. If I had any problems or concerns they wouldn't hesitate getting the problem corrected. I would recommend anyone to move in. They really care about their tenants.

                          Manager

                          8/28/2017

                          The Plaza Apartments
                          Hello Resident Friend and "Thank you" for your feedback. We are delighted to see that you are enjoying living at The Plaza Apartments. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. Thank You, The Plaza Apartments
                          Review Author Icon

                          Resident 383158

                          Verified Resident ā€¢ 2017

                          8/14/2017

                          It is too soon for me to tell. I've only been at the complex for 3 days. Within that timeframe I have not had any issues. I do see several carpenter ants but the complex sprays weekly if requested by a tenner. When I movedā€¦Ā See More >
                            Manager

                            8/28/2017

                            The Plaza Apartments
                            We're normally known for our superior service, and we regret that we missed the mark. It is our primary goal to provide our residents with the best possible experience. We would like the opportunity to correct these issues and work toward finding a resolution. Please contact the office at your earliest convenience. We look forward to speaking with you soon. Thank You, Plaza Management
                            Review Author Icon

                            Resident 374719

                            Verified Resident ā€¢ 2017

                            7/25/2017

                            The property is clean and homey. The staff has been kind and helpful. Handles any questions/issues promptly and efficiently. All of the other residents I've met have been kind and welcoming. I especially love how quiet and calm everything is. I have no trouble sleepingā€¦Ā See More >
                              Manager

                              7/25/2017

                              The Plaza Apartments
                              Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at The Plaza and wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much and have a great day. Thank You, Plaza Management
                              Review Author Icon

                              Resident 373896

                              Verified Resident ā€¢ 2017

                              7/23/2017

                              The most disgusting thing was when everything seemed to be okay, but I went to the kitchen and there were many cockroaches everywhere, and the most horrible was when I opened the refrigerator and inside the full of cockroaches, the only thing I felt wasā€¦Ā See More >
                                Manager

                                7/25/2017

                                The Plaza Apartments
                                Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. We apologize that your experience so far has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please contact the office at your earliest convenience to set up a meeting so we can come to a resolution. Thank you and we look forward to speaking with you very soon. Thank You, Plaza Management
                                Review Author Icon

                                Resident 369427

                                Verified Resident ā€¢ 2009 - 2017

                                7/13/2017

                                It has become a better community over the years. It has gone from loud and busy mainly at night to quite peaceful and comfortable. After working all day that is how one looks for home to be, and that is a great improvement.

                                  Manager

                                  7/25/2017

                                  The Plaza Apartments
                                  Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience in your home. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, Plaza Management
                                  Review Author Icon

                                  Resident 365813

                                  Verified Resident ā€¢ 2015 - 2017

                                  7/5/2017

                                  When I lived in the one bedroom everything was good. Now the 2 bedroom is a nightmare because my problem is still here. It would not be so bad if they had inspected this apartment before I had moved in.

                                    Manager

                                    7/25/2017

                                    The Plaza Apartments
                                    Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. We apologize that your experience so far has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please contact the office at your earliest convenience to set up a meeting so we can come to a resolution. Thank you and we look forward to speaking with you very soon. Thank You, Plaza Management
                                    Review Author Icon

                                    Resident 365588

                                    Verified Resident ā€¢ 2017

                                    10/23/2017

                                    I am very happy living here. It is very quiet. No matter what the problem may be, it is taken care of right away. I feel great about this. The staff is great, they make sure you are comfortable. The grounds are well lit.

                                      Manager

                                      7/25/2017

                                      The Plaza Apartments
                                      Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, Plaza Management
                                      Review Author Icon

                                      Resident 364768

                                      Verified Resident ā€¢ 2016 - 2017

                                      7/3/2017

                                      Great community, the office staff was great with communicating with me upon completing the application to move in. My kids love it, which a plus for me.This is a placeI would definitely recommend a friend to.

                                        Manager

                                        7/25/2017

                                        The Plaza Apartments
                                        Hello and thank you for your feedback. We are happy to hear that you have had a great experience so far at The Plaza wanted to let you know if you ever need anything in the future to please reach out to the office so we can get it taken care of for you. Thanks so much and have a great day. Thank You, Plaza Management
                                        Review Author Icon

                                        Resident 359980

                                        Verified Resident ā€¢ 2017

                                        6/21/2017

                                        It is a decent place to reside. There is little noise and people tend to not be nosey. They are one of the very few places that allowed me to have both of my dogs one in which weighing at 80lbs. Close to JU.

                                          Manager

                                          6/21/2017

                                          The Plaza Apartments
                                          Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a good experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Plaza Management
                                          Review Author Icon

                                          Resident 354649

                                          Verified Resident ā€¢ 2017

                                          6/8/2017

                                          The staff is timely and professional. The apartments are clean and have great design. Maintenance is quick. Overall, clean and nice place to live. I would recommend to anyone to stay here. Great place

                                            Manager

                                            7/25/2017

                                            The Plaza Apartments
                                            Thank you for your feedback. We are delighted to see that you are enjoying living at The Plaza Apartments. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement. Thank You, Plaza Apartments
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2017

                                            4/27/2017

                                            As a resident that has just moved here I spent hours searching for a decent apartment, moving from another state, I am EXTREMELY disappointed. Not only am I treated poorly because I'm a minority but the ladies up front an email was sprung upon meā€¦Ā See More >
                                              Manager

                                              4/28/2017

                                              The Plaza Apartments
                                              Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. Unfortunately expired tags are a city and state violation. Duval County city ordinance states that all dogs must be leashed when in public. If you would like information on dog parks in our area please contact the office for help. Also although we have quarterly building rotations for pest control we also provide weekly service calls which is stated in the lease. This service is provided each Tuesday and it's the responsibility of the lease holder to call the office to schedule service. We apologize that your experience so far has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please have the lease holder to contact the office at their earliest convenience to set up a meeting so we can come to a resolution. Thank you and we look forward to speaking with you very soon. Plaza Management
                                              Review Author Icon

                                              Resident 326113

                                              Verified Resident ā€¢ 2017

                                              3/29/2017

                                              Excellent service at the administration office, excellent environment. I am completely satisfied with the apartment, services, and Neighborhood. I have not additional comments. If I have additional request I will be in contact with you.

                                                Manager

                                                4/5/2017

                                                The Plaza Apartments
                                                Thank you for your feedback. We are delighted to see that you are enjoying living at The Plaza Apartments. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement Thank You, The Plaza Management
                                                Review Author Icon

                                                Resident 323096

                                                Verified Resident ā€¢ 2016 - 2017

                                                11/22/2017

                                                It's a nice clean quite community with convenient shoppin, transportation, area schools and daycares. The apartment complex also have amp lighting outside the community for your safety and very nice ground keeping.

                                                  Manager

                                                  4/5/2017

                                                  The Plaza Apartments
                                                  Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, The Plaza Management
                                                  Review Author Icon

                                                  Jawallace0815

                                                  prospective ā€¢ Visited 2017

                                                  3/17/2017

                                                  Was just a great experience with a great staff.

                                                    Manager

                                                    3/17/2017

                                                    The Plaza Apartments
                                                    Hello and thank you for your online review of The Plaza Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day! Thank You, Plaza Management

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Private Parking Area
                                                    Other
                                                    • Air Conditioner
                                                    • Berber Carpet
                                                    • Breakfast Bar
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Kitchen Cabinetry
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Resident Car Care Center
                                                    • Se Habla Espanol
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Three JTA Bus Stops
                                                    • View
                                                    • Walk In Closets
                                                    • Window Coverings
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                                                    Leasing

                                                    Discover meticulously maintained homes and beautifully manicured grounds at The Plaza Apartments, where great shopping, fine restaurants, and schools are all nearby. Our comfortable 1 and 2 bedroom floor plans offer exciting amenities that are sure to make you love calling The Plaza home. We are conveniently located close to downtown Jacksonville, Regency Square, and Jacksonville University as well as the beaches and Mayport. Visit The Plaza Apartments today to see what makes us Jacksonville, Florida's best apartment value!
                                                    Show Less
                                                    This community is managed by

                                                    AMC LLC

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 223 number of votes by renters, Patriot Plaza is currently rated 4.2 out of 5 stars.
                                                    Patriot Plaza is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Patriot Plaza is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Patriot Plaza is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Patriot Plaza is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Patriot Plaza is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Patriot Plaza is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    AMC LLC
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    Patriot Plaza

                                                    March 2024

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                                                    Patriot Plaza is a 622 - 885 sq. ft. apartment in Jacksonville in zip code 32277. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Saint Johns.

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