What are noise levels like at The Point at Town Center?

The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Point at Town Center?

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is The Point at Town Center?

The community is rated 4.4/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 74.19% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 76.42 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The Point at Town Center, Jacksonville, FL

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.4
Office Staff	4.6
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	31

Manager's Review Engagement

Percentage of reviews responded to	74.19%

Manager's Review Reply Time

Average time to respond to reviews	76.42 days

Ratings & Reviews (50 Reviews)

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Verified Resident • vrp • 2021

03/02/2021

Moving in was very easy! Members at the leasing office were extremely helpful and pleasant. When an issue came up, the members at the point were quick to help and very respectful! I would highly recommend to a friend or family!

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The Point at Town Center Manager

03/04/2021

It's great to know that our team was responsive and professional in assisting with your move-in. We're always available to help our residents, so please feel free to reach out if there's anything you need. Thank you for your recommendation.

Verified Resident • vrp • 2021

02/09/2021

Very nice establishment. Super close to town-center. This apartment is very clean and we love that we can feel safe where we live. Highly recommend pricing pretty good compared to other apartments around same area .

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The Point at Town Center Manager

02/11/2021

It's wonderful that our team's commitment to our residents' well-being is of value to you, and we're glad that our prime location meets your needs, too. If we can be of service to you in any way, please let us know.

Verified Resident • vrp • 2019 - 2021

01/31/2021

Very Good Place to live !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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The Point at Town Center Manager

02/03/2021

Thank you for letting us know that our community is a good fit for you. If we can be of service to you in any way, please let us know.

Verified Resident • vrp • 2021

01/29/2021

I love it here. People are very friendly and there's dogs everywhere. A lot of young couples and families. We live in a two bed two bath and its perfect. Kitchen is beautiful, nice hardwood floors, cozy living room :)

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The Point at Town Center Manager

02/01/2021

We're happy to hear that our community is a good fit for you and that you're enjoying interacting with our residents. Thank you for your kind words about the layout of our apartment homes. We're grateful for your review and welcome your feedback at any time.

Verified Resident • vrp • 2019 - 2021

Updated Review

01/24/2021

Exceptional property and amenities. Great staff that always exceed your expectations. Friendly, polite and timely in all they do. Great location close to St. John's Town Center and very quiet during the week and on weekends due to The Points location.

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The Point at Town Center Manager

01/26/2021

Thank you for your glowing praise of our community. We're pleased that our team provides you with a high level of service and that our convenient location puts everything you need within easy reach. We appreciate your review.

3 Previous Reviews· Last 01/13/2021

Verified Resident • vrp • 2020 - 2021

01/17/2021

The property has great ammenties, It's a fairly quiet community, Friendly and helpful staff. I do wish the property was a gated property. We did experience vandalism and theft in the parking areas.

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The Point at Town Center Manager

01/20/2021

We're pleased to hear that our amenities are a big draw for you and that our peaceful community is a good fit. Thank you for your feedback related to parking. We're concerned about the situation you're describing, and we would like to know more. Will you please reach out to us directly at [email protected] with additional details so we can identify possible solutions? Thank you.

Verified Resident 850348 • vrp • 2020

12/06/2020

I love this community, it is clean and modern. The amenities are amazing, my favorite being the peloton which I use almost every day! The complex is in such a convenient location and I love that they offer amazing deals!

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The Point at Town Center Manager

12/09/2020

We are delighted to hear how much you are enjoying our amenities and our excellent location! We strive to provide excellent service and comfortable homes for our residents, and your feedback helps us know we're on the right track. Thank you!

Verified Resident 843940 • vrp • 2020

11/15/2020

The apartment is clean and friendly. The walls are a bit thin but that's to be expected. Service requests when needed are prompt and friendly. Overall the apartment is pretty nice the discounted weeks makes it very worth the price!

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The Point at Town Center Manager

11/18/2020

Thank you for your feedback. While we're glad to know that our maintenance team has provided you with attentive service, we will certainly let them know of your concerns about noise. We're always happy to hear from our residents, so please don't hesitate to contact us if we can assist you in any way.

Verified Resident 732121 • vrp • 2018 - 2020

11/15/2020

Enjoy living here. Office staff is always professional. Maintenance staff is very accommodating. Grounds are clean. Most of the renters are friendly. Location is convenient. Dog friendly. Most renters seem to care about cleanliness.

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The Point at Town Center Manager

11/18/2020

We appreciate your observations and your kind words for our office and maintenance teams, who strive for attentive service to our residents. We're glad to know our location and pet-friendliness are valuable to you, too. Thank you for sharing your thoughts with us!

Verified Resident 840389 • vrp • 2020

11/09/2020

Excellent overall community and staff members here. Very attentive and they have always acted in the most professional manner when I'm contact with them. Highly recommended and looking forward to the apartment community's growth.

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The Point at Town Center Manager

11/11/2020

We deeply appreciate your kind words. Our teams strive for outstanding service, and we're thrilled that you've had a chance to see their hard work in action. Thank you for your recommendation!

Verified Resident 836168 • vrp • 2020

10/25/2020

I've enjoyed living at a The Point at Town Center for the past four months. The pool and dog park are beautifully made. Gym and mailroom are easily accessible. Office workers are always helpful and pleasant. Wonderful place to call home!

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The Point at Town Center Manager

10/27/2020

Nothing makes us happier than knowing our residents enjoy their homes in our community and feel well-served by our team. Thank you so much for sharing how much you've enjoyed your experience thus far!

Verified Resident 832941 • vrp • 2020

10/15/2020

Experience was smooth and seamless. Good communication however I will say that the information wasn't always as up-to-date on the site with what the complex had available/pricing conditions. Overall good process and helpful tool

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The Point at Town Center Manager

10/20/2020

Thank you for sharing your smooth experience with us! Our team is committed to providing friendly and professional service each day, and it is encouraging to hear when we've made a difference. We appreciate your review, and we invite you to give us a call if we can help in any way!

Verified Resident 745708 • vrp • 2019 - 2020

10/09/2020

The leasing staff are wonderful. Always helpful by answering questions or assistance with the website. The grounds are well kept and great for taking a walk. The staff goes the extra mile to help everyone who walks through the door. See More

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The Point at Town Center Manager

10/14/2020

Thank you for sharing your encouraging review! We are delighted to hear that our team has made you feel welcome in our community. We are dedicated to providing exceptional service, and your praise motivates us to keep working hard. We appreciate you!

Verified Resident 828031 • vrp • 2019 - 2020

10/04/2020

So far the experience has been fine. The staff are very welcoming and the maintenance team very friendly. The property is beautiful and relatively quiet. I have never had any problems with any neighbors. Covid has interrupted access and availability to some of the ammenties which… See More

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The Point at Town Center Manager

10/06/2020

Thank you for your kind words about our office and maintenance teams, who work hard to make our community feel like home for our residents. We appreciate your concerns about the rent and your thoughtful comments about access to amenities during the Covid pandemic. Our efforts to safeguard residents are guided by federal, state, and local directives. Please reach out to us at [email protected] so we can talk about what's on your mind and discuss potential solutions.

Verified Resident 822818 • vrp • 2020

09/23/2020

From our very first interaction with the property managers, to moving in to now living here all has been exceptional. One minor snag but caused by a miscommunication otherwise everything has been seamless. Love it here

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The Point at Town Center Manager

09/25/2020

Thanks for sharing how happy you are in our community! Our team strives to go above and beyond to provide a comfortable living experience for our residents, and your kind words validate our efforts. Thank you!

Verified Resident 815936 • vrp • 2020

09/10/2020

I have had some issues with the Lease since it has errors in it and one person on Staff that is to commanding for me. An example in the Lease that is wrong is there is not an HOA in this community. I have five real… See More

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The Point at Town Center Manager

09/11/2020

Firstly, thank you for your service! We appreciate you sharing your experience as it helps us identify areas where we can improve in the future. We truly care about you and your satisfaction with your home, and we invite you to reach out to us at [email protected] if there is anything more you'd like to share. Thank you!

Verified Resident 804421 • vrp • 2020

08/16/2020

Everything at this community has been fantastic so far; and we absolutely love living in this gorgeous community!! Excellent customer service every time! I would highly recommend this place to all of my friends and family. :)

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The Point at Town Center Manager

09/16/2020

Thank you so much for the 5-star review! We are so happy to hear you love living here. The Point strives for excellent customer service and we are excited it shows! Have a great day!-The Point at Town Center Management

Verified Resident 802321 • vrp • 2020

08/10/2020

This is a very beautiful area - very quiet - conveniently located - safe - plus the actual community set-up is super cute. You'll love it here. I do. I would definitely recommend. (The only thing missing is a security gate) See More

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The Point at Town Center Manager

09/16/2020

We appreciate you taking the time to give us such a wonderful review! We are delighted to hear this community is right for you, and to recommend to others. We look forward to you continuing to enjoy your in our community!-The Point at Town Center Management

Verified Resident 793366 • vrp • 2018 - 2020

07/19/2020

nice and comfortable place! I have enjoyed my apartment and have zero complaints. it's always been a pleasure! I would definitely recommend and resign for however long I stay at a apartment in jacksonville!

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Verified Resident 793323 • vrp • 2020

07/19/2020

The staff has been so helpful in the process of moving in and were very understanding and patient with me, as this is my first apartment and I'm only 18. Also, the apartments are so clean and the overall look of the complex is neat.

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michelee9772 • Resident • 2020

07/16/2020

I love the location, still in the Town Center - but not in the crazy traffic. There is so much green space, my pupper loves to take walks around the lake. The pool is really nice and the office is really doing a great job keeping… See More

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Verified Resident 788361 • vrp • 2020

07/07/2020

Nice location near both I 95 and Butler. Only a minute from town center and 2 minutes from Southside. The complex has a friendly environment and office staff. There were some problems in my room when moving in - other than that it's been an enjoyable… See More

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Verified Resident 787956 • vrp • 2018 - 2020

07/06/2020

Management continues to not care, nor follow up on resident concerns, nor acknowledge resident issues. All they care are the apartments are leased. If that is where you would be interested in committing at least a year of your life, then come on down. Dog barking… See More

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Verified Resident 787390 • vrp • 2020

07/05/2020

Great staff! Beautiful pool and amazing gym/work out areas! Had a smooth move in and enjoy how quiet the community is. Super convenient location for work and family house. They did forget to bring us a trash can for the valet trash.

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Verified Resident 783444 • vrp • 2018 - 2020

06/24/2020

Great experience. Very helpful team and friendly! They really made me feel at home. Also clean gym and pool. CLubhouse hours are very reasonable and were very much aware of COVID 19. All appropriate measures were done

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The Point at Town Center Manager

06/30/2020

Thank you so much for your 5 star review! We are doing our best to navigate through this brand new territory and all of the changes COVID-19 have brought with it. We hope that we continue to meet and exceed your expectations.

•

Updated Review

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Manager

Features & Amenities

Parking

Garage

General

24-Hour Management Availability

BBQ Grills

BBQ and Picnic Area

Cabana

Clubhouse

Coffee Bar

Corn Hole Boards

Credit Card Payments Accepted

Dog Park

Electronic Payments Accepted

Fitness Center

Fitness Classes

Fitness Programs

Free Weights

Internet Cafe

On-Site Maintenance

On-Site Management

On-site Leasing Office

Online Payments Accepted

Online Payments Accepted and Resident Portal

Online Resident Services

Package Receiving Service

Pet Park

Pet Wash Stations

Pet-Friendly Community

Pool

Pre-qualified Renter's Insurance Available

Resident Social Activities

Resident Social Events

Resort Style Swimming Pool

Smoke Free Community

Storage Space

TV Lounge

Valet Trash Service

Wi-Fi Access

Yoga Lawn with Geothermal Cooling Technology

Yoga Studio

e-Payments

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,145 - $1,190
SQ. FT.
580
Available
Avail.
2 Units
Model
S1

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,185
SQ. FT.
900
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
$1,220
SQ. FT.
720
Available
Avail.
N/A
Model
A1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,530 - $1,640
SQ. FT.
1,220
Available
Avail.
5 Units
Model
B1

View Floor Plan

Price
Price
$1,535
SQ. FT.
1,325
Available
Avail.
N/A
Model
B2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Offering studios, one, and two-bedroom apartments in the heart of the citys Town Center, our pristine premises welcome you to a world of comfort and convenience. Modern interiors, spacious recreational areas, and a premium address are ready to welcome you home. Pets allowed! Modern apartments? Check. No matter which floor plan you choose to go with, you get to make use of an extensive amenity package. Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.

Office Hours