Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 74.19% |
Average time to respond to reviews | 76.42 days |
Contact Property
The Point at Town Center
5116 Gate Pkwy
Jacksonville, FL 32256
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 31 |
Percentage of reviews responded to | 74.19% |
Average time to respond to reviews | 76.42 days |
It's great to know that our team was responsive and professional in assisting with your move-in. We're always available to help our residents, so please feel free to reach out if there's anything you need. Thank you for your recommendation.
It's wonderful that our team's commitment to our residents' well-being is of value to you, and we're glad that our prime location meets your needs, too. If we can be of service to you in any way, please let us know.
Thank you for letting us know that our community is a good fit for you. If we can be of service to you in any way, please let us know.
We're happy to hear that our community is a good fit for you and that you're enjoying interacting with our residents. Thank you for your kind words about the layout of our apartment homes. We're grateful for your review and welcome your feedback at any time.
Thank you for your glowing praise of our community. We're pleased that our team provides you with a high level of service and that our convenient location puts everything you need within easy reach. We appreciate your review.
We're pleased to hear that our amenities are a big draw for you and that our peaceful community is a good fit. Thank you for your feedback related to parking. We're concerned about the situation you're describing, and we would like to know more. Will you please reach out to us directly at [email protected] with additional details so we can identify possible solutions? Thank you.
We are delighted to hear how much you are enjoying our amenities and our excellent location! We strive to provide excellent service and comfortable homes for our residents, and your feedback helps us know we're on the right track. Thank you!
Thank you for your feedback. While we're glad to know that our maintenance team has provided you with attentive service, we will certainly let them know of your concerns about noise. We're always happy to hear from our residents, so please don't hesitate to contact us if we can assist you in any way.
We appreciate your observations and your kind words for our office and maintenance teams, who strive for attentive service to our residents. We're glad to know our location and pet-friendliness are valuable to you, too. Thank you for sharing your thoughts with us!
We deeply appreciate your kind words. Our teams strive for outstanding service, and we're thrilled that you've had a chance to see their hard work in action. Thank you for your recommendation!
Nothing makes us happier than knowing our residents enjoy their homes in our community and feel well-served by our team. Thank you so much for sharing how much you've enjoyed your experience thus far!
Thank you for sharing your smooth experience with us! Our team is committed to providing friendly and professional service each day, and it is encouraging to hear when we've made a difference. We appreciate your review, and we invite you to give us a call if we can help in any way!
Thank you for sharing your encouraging review! We are delighted to hear that our team has made you feel welcome in our community. We are dedicated to providing exceptional service, and your praise motivates us to keep working hard. We appreciate you!
Thank you for your kind words about our office and maintenance teams, who work hard to make our community feel like home for our residents. We appreciate your concerns about the rent and your thoughtful comments about access to amenities during the Covid pandemic. Our efforts to safeguard residents are guided by federal, state, and local directives. Please reach out to us at [email protected] so we can talk about what's on your mind and discuss potential solutions.
Thanks for sharing how happy you are in our community! Our team strives to go above and beyond to provide a comfortable living experience for our residents, and your kind words validate our efforts. Thank you!
Firstly, thank you for your service! We appreciate you sharing your experience as it helps us identify areas where we can improve in the future. We truly care about you and your satisfaction with your home, and we invite you to reach out to us at [email protected] if there is anything more you'd like to share. Thank you!
Thank you so much for the 5-star review! We are so happy to hear you love living here. The Point strives for excellent customer service and we are excited it shows! Have a great day!-The Point at Town Center Management
We appreciate you taking the time to give us such a wonderful review! We are delighted to hear this community is right for you, and to recommend to others. We look forward to you continuing to enjoy your in our community!-The Point at Town Center Management
Thank you so much for your 5 star review! We are doing our best to navigate through this brand new territory and all of the changes COVID-19 have brought with it. We hope that we continue to meet and exceed your expectations.
$1,145 - $1,190
580
2 Units
S1
$1,185
900
N/A
A2
$1,220
720
N/A
A1
$1,530 - $1,640
1,220
5 Units
B1
$1,535
1,325
N/A
B2
Offering studios, one, and two-bedroom apartments in the heart of the citys Town Center, our pristine premises welcome you to a world of comfort and convenience. Modern interiors, spacious recreational areas, and a premium address are ready to welcome you home. Pets allowed! Modern apartments? Check. No matter which floor plan you choose to go with, you get to make use of an extensive amenity package. Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.
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Contact Property
The Point at Town Center
5116 Gate Pkwy
Jacksonville, FL 32256