What are noise levels like at The Views at Harbortown?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Views at Harbortown?

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is The Views at Harbortown?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Views at Harbortown, Jacksonville, FL

Renter Ratings

Noise	N/A
Grounds	3
Safety	3
Office Staff	3
Maintenance	1
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (13 Reviews)

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tdnunez • Resident • 2020

05/23/2020

No access to routine maintenance requests or the community amenities that I pay a premium for for the last 3 months. Property management and owners have no plan or date on how or when the amenities will open. Wow! All of Florida is re-opening (beached/gyms) but… See More

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The Views at Harbortown Manager

05/24/2020

Dear resident, we appreciate your review and feedback. We are sorry that the amenities at our community have been momentarily closed. Our goal is to keep our residents healthy, happy, and safe with the recent social distancing order placed. We apologize for any inconvenience and hope you can understand that we are never happy to let our residents down. We would be happy to discuss any additional feedback if you could please visit our office at your earliest convenience. Sincerely, Belinda S., Community Manager [email protected]

Former Resident • 2019

07/17/2019

These apartments are just window dressing. The place looks nice but it is all a mirage. To start the agent in the office will meet you with a smug look and then she will be rude every time you have to interact with her. The fobs… See More

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The Views at Harbortown Manager

07/19/2019

Thank you for taking the time to share your experience. It is beyond disappointing to hear that your experience has been anything less than exceptional and sincerely apologize. We hope you will take the time to contact us directly at [email protected] so we may connect further on these issues and work to improve your stay as soon as possible. We hope to hear from you soon.

Resident • 2019

05/23/2019

the new supervisor Mike Rebish gave an excellent service in my apartment and I recommend it with five stars, the whole property looks great and the maintenance team has an excellent leader, thank you very much!

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The Views at Harbortown Manager

05/24/2019

Hello and thanks for the great review! We are delighted to hear that Mike has aided in providing you with excellent maintenance service. We take great pride in our 5-star work and we're glad to know you've experienced it firsthand. We look forward to continuing to exceed your expectations! Warmly, Tammy M., Community Manager 904-220-9411

Jaimee_W837 • Former Resident • 2017 - 2018

08/27/2018

The location and views are amazing, but the office staff is some of the most unprofessional employees I have ever come across. Extremely rude and disappointing. They were so unorganized that several times within my lease they charged me incorrectly or lost money that was clearly… See More

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The Views at Harbortown Manager

08/28/2018

Hi Jaimee. I am sorry that you feel you had a negative experience regarding your move out costs. I will be happy to forward you a copy of your pet addendum and the estimate from the carpet vendor that recommended replacement due to pet urine/damage. You can reach out to me anytime. I look forward to hearing from you. Sincerely - Tammy, Property Manager

Resident • 2018

06/03/2018

We now have to rescind our earlier review of the property at this time. For 3 years, we have had to complain of noise inside from inconsiderate neighbors; however Management was really good at putting a stop to it although it took several times for the… See More

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castroquiles • Resident • 2016 - 2018

04/09/2018

I love this community because of the excellent staff and convenient amenities. Its beautiful landscaping, convenient location and beautiful view is admired by every visitor. Our friends & family love it!

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Nsreplogle2011 • Resident • 2015 - 2016

03/25/2016

The Views at Harbortown are awesome apartments!! The amenities and apartment features are top notch. There is a state of the art gym with a seperate spin room, club room with kitchen, pool table and big screen tv for gatherings. The 2 swimming pools have cabanas,… See More

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The Views at Harbortown Manager

03/29/2016

Natasha, We are so thrilled that you and Shawn enjoy living at The Views and decided to renew with us! We thoroughly love having you both and Rex too! Thanks so much for taking the time to write such a rave review! Looking forward to another wonderful year with the three of you!

duvalgirl90 • Resident • 2015 - 2016

02/06/2016

Although the interior of the apartments are very nice. Granite countertops, stainless steel appliances, etc. The apartment has alot of issues. I recommend always having tylenol ready for the constant beeping in the hallway. Sometimes lasting over 24 hours. Don't be surprised when the fire alarm… See More

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The Views at Harbortown Manager

02/16/2016

Thank you for providing your feedback and review of The Views at Harbortown Apartments. We would like to take this opportunity to apologize for the fire system and the issues you have experienced. There have been problems associated with heightened sensitivity levels pertaining to the particle counters and the registering of construction dust settling in which we are currently addressing. The dust stirred up as a result of the construction of the community can be a factor with these types of sensors. We have replaced several in order to alleviate the issue and we are having the system further inspected to ensure this is not an ongoing concern in the future. We are also sorry to hear that you are able to hear your surrounding neighbors. In a shared living environment, some noises are unavoidable and each person has a different sensitivity to those noises. We would like to get further details on this and ask that you contact the leasing office when you have a moment to discuss. If what you are experiencing is deemed to be excessive, we want to ensure we address that for you right away. We look forward to hearing from you soon, and hope we can make your experience going forward a more pleasant one!

Resident • 2015

12/24/2015

Residents are friendly and wonderful. Most people are fairly quiet, but noise travels quickly through the poorly insulated wood framed construction. During the hottest summer months the air conditioner has a hard time keeping up. Little to no advanced warning for maintenance being performed. Doors were… See More

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The Views at Harbortown Manager

01/03/2016

Thanks so much for taking the time to post your review of our community. The property manager would love the opportunity to personally address each of your items above as some further information is needed on the AC, doors being repainted and mopping of the lobby. We are so sorry that the office holiday hours and closing inconvenienced you; signs were posted in advance and throughout the community to make residents aware of the holiday hours. I hope you were able to get the gifts once the office reopened. Again, please call or stop by at a time that is convenient for you. We look forward to hearing from or seeing you soon!

[email protected] • Prospective Resident • Visited 2015

11/19/2015

Toured apartment today.. Lovely setting nice surroundings and amenties. Asked agent how the noise volume between apts.. He said they has insulation and fire walls.. OK.. Good selling point.. Then I viewed a third floor.. Like going into a carpeted hotel. Nice apt.. Then I asked… See More

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Resident • 2015

09/10/2015

Nice location but staff is misleading in lease agreement will say anything to get you in. We have had a large hole in wall exposed pipe for 3 months or longer. A/C filters never changed and new apartments full of sheetrock dust. Cannot sit on Balcony… See More

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The Views at Harbortown Manager

09/25/2015

Dear Anonymous, We are so sorry to hear that you feel this way. We would like to address some of your issues; AC filters are changed monthly by our maintenance team at the resident's request. Please contact the leasing office to schedule yours to be changed, and at that time we can address the dog issue you have as well. We do have 9 dog stations located throughout the community with the marina area offering several in addition. If you see irresponsible pet owner's, please call the leasing office and we will address this issue by providing a brief description of the dog and owner. We do impose fines for not cleaning up pet waste, which can also result in lease termination for continual violators. Although there is ample parking on the property, allowing boats and other recreational vehicles can limit the available parking we do have. It is for this reason that we do not allow this. There are several storage facilities located in very close proximity to the community that do offer boat storage and we can give you contact information when you call the leasing office.

Resident • 2015

09/09/2015

This is my first time ever in an apartment and I love it. The view of the harbor and marina is gorgeous. The amenities are great. Both pools are very unique. There is still construction because The complex is fairly new. I have not met any… See More

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Resident • 2015

07/28/2015

Terrible apartments. Location is great, but apartments are still under construction and hardly accessible to live in. Do notes the tours fool you, all the amenities they show you do not work. The gym is only thing somewhat open, which means one small pool, no lounge… See More

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Resident • 2015

07/22/2015

My review is as of 07/22/15. Pros: Location- The apartment is located in a great location. Easy access to the beach and tons of groceries/food stores nearby. Leasing office employees are nice, always friendly and willing to help but somethings are just beyond their control. Cons:… See More

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The Views at Harbortown Manager

07/29/2015

Thank you so much for choosing The Views as your home. While living in a new construction community has it's challenges, I would like the chance address each of your concerns personally. Please call the leasing office at your convenience to set up a time for us to meet and personally discuss your review. I look forward to speaking with you soon.

Natashal1980 • Prospective Resident • Visited 2014

12/30/2014

The property is still under construction but the staff is sweet as gold!! We signed a lease in November 2014 and will be moving in March 2015!! We aren't even residents yet and was invited to the Christmas party they had and it was awesome!! Highly… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Boat Slips

Garage

Renovated

General

Additional Storage

Alarm

Balcony

Bike Racks

Breakfast Bar or Kitchen Island

Ceiling Fan

Clubroom with Entertainment Area and Kitchen

Compactor

Crown Molding

Cyber Lounge with Business Center and Wi-Fi

Dual Sinks

Fitness Center

Garden Tub

Gated Access

Glass Shower Enclosure

Granite Countertops

Granite Countertops with Framed Mirror

Handrails

High Ceilings

High End Appliances

Large Closets

Living Room

Marina Access

Pantry

Patio

Pet-Friendly Community

Picnic Area with Gas Grills

Pool

Premium Lighting Package

Smoke Free

Storage Space

Sundeck with Wi-Fi Access

Tiled Flooring

Valet Trash Service

Window Coverings

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
713
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
N/A
SQ. FT.
713
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
N/A
SQ. FT.
843
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
N/A
SQ. FT.
843
Available
Avail.
N/A
Model
A31

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,043
Available
Avail.
N/A
Model
B1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,101
Available
Avail.
N/A
Model
B31

View Floor Plan

Price
Price
N/A
SQ. FT.
1,119
Available
Avail.
N/A
Model
B2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,133
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
Price
N/A
SQ. FT.
1,208
Available
Avail.
N/A
Model
B4

View Floor Plan

Price
Price
N/A
SQ. FT.
1,276
Available
Avail.
N/A
Model
B5

View Floor Plan

Price
Price
N/A
SQ. FT.
1,310
Available
Avail.
N/A
Model
B6

View Floor Plan

Price
Price
N/A
SQ. FT.
1,324
Available
Avail.
N/A
Model
B51

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,483
Available
Avail.
N/A
Model
C21

View Floor Plan

Price
Price
N/A
SQ. FT.
1,504
Available
Avail.
N/A
Model
C1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,516
Available
Avail.
N/A
Model
C11

View Floor Plan

Price
Price
N/A
SQ. FT.
1,535
Available
Avail.
N/A
Model
C22

View Floor Plan

Price
Price
N/A
SQ. FT.
1,538
Available
Avail.
N/A
Model
C2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,570
Available
Avail.
N/A
Model
C3

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

NOW LEASING our brand new luxury apartment homes. * Discover a brand-new palette of one, two and three-bedroom apartments, where you'll find lots of open living spaces and wide windows to capture the beautiful views in broad brush strokes. An artful blend of upscale luxuries like smooth granite, stainless steel, sleek tile and warm wood to add fine detailing, plus those everyday features you've come to expect like a washer & dryer, generous storage and an optional garage to pamper your car. * Outside your front door you'll find a beautiful canvas with plenty of year-round resort options, like the two pools that invite lazy lounging. A 24-hour fitness center to keep you trim and toned. A cyber caf to keep you connected. Boat slips for your catamaran or yacht. A great clubroom with billiards, TV lounge, kitchen and more, to keep life interesting. * Located along the Intracoastal Waterway, next to Harbortown Marina and just off Atlantic Boulevard, The Views at Harbortown Apartments are centrally located within minutes of Mayport Naval Air Station and Mayo Clinic Hospital. Additionally, the beaches are just 3 miles east and we offer easy access to great shopping and dining at St. John's Town Center. * It's the art of watercolored living, and it's yours. The Views at Harbortown in Jacksonville, Florida.