Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 27.24 days |
Contact Property
Thomas Chase Apartments
4901 Sunbeam Road
Jacksonville, FL 32257
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 27.24 days |
We would greatly appreciate the opportunity to assist you with any concerns, please contact our office at 256-4650.
Thank you for your time and kind words, we sincerely appreciate it!
Thank you for your time and kind words, we sincerely appreciate it!
We appreciate the lovely feedback of Thomas Chase Apartments. Thank you and have a great day!
Thank you for your review and kind words. We are so pleased you are enjoying the community and we wish you success on your plan to purchase a new home in the a couple of years. Sincerely, Thomas Chase Managment and Staff
We are so happy to hear your move in experience was easy and you are enjoying the community. We greatly appreciate your time doing a review. Welcome home from everyone at Leigh Meadows!
Thank you for the kind words, it's wonderful to hear that you are happy in the community and hope you continue to enjoy it. We appreciate you!
Thank you for your review, we appreciate your time and kind words. Sincerely, Thomas Chase Management and Staff
Thank you for taking time to update your review, we are so happy to hear you are enjoying the community and your neighbors. The staff appreciates the kind words. We hope you continue to enjoy your home for a long time. From all of us at Thomas Chase we appreciate you! 07/12/2020 Thank you for taking time to complete a community survey, we would like the opportunity to discuss this with you to ensure this situation is resolved. Sincerely, Thomas Chase Management 12/31/2018
Thank you for updating your review! We are pleased to hear that you're enjoying the area and your neighbors. We sincerely appreciate you and the review! You MATTER at Thomas Chase! Thank you for taking time to review the community, we are so pleased you choose to continue being a part of this beautiful community. We appreciate you and your kind words. Welcome home! Thomas Chase Management and Staff
Thank you for your time and kind words in reviewing the community and we are pleased that you love the community. Sincerely, Thomas Chase Management
Thank you for the review, we would love to earn a 5 Star review. I understand a camp is important, however, we are not licensed, nor have room for camps. However, Mandarin has many wonderful places that do offer summer camps for children. Please let us know if we can assist you with a list. Sincerely, Thomas Chase Management and Staff.
Thank you for updating your review, we are so happy you are enjoying your apartment home and the community. We appreciate you! Sincerely, Thomas Chase Management
Good afternoon and thank you for taking time to complete a review of the community. All feedback is appreciated and we are certainly glad you are happy with the community. If you have any maintenance issues or complaints regarding my professionalism I would gladly make an appointment to speak with you about your experience with our phone conversation. Please feel free to call the office to set-up an appointment 904-256-4650. Sincerely, Thomas Chase Manager and Staff
Hello and thank you for your feedback. We are happy to hear that you've had a great experience here at Thomas Chase and appreciate your honesty. We are thankful for our residents and appreciate you!
We are so pleased to hear you are still enjoying your apartment home and community, hard to believe it's been an entire year. As always we appreciate you and thank you for kind words and time reviewing the community we sincerely appreciate it. Thomas Chase Management
We sincerely appreciate your time and kind remarks reviewing the community and will work harder to earn a "5" on your next review. Here's to another beautiful year at Thomas Chase! Sincerely, Thomas Chase Management
Thank you taking time to complete a review, we sincerely appreciate your time. We do apologize for your neighbors and please know we do our due diligence in trying to prevent problems of this nature within our power. We all wish you well in your new home and appreciate you being a part of our community. Sincerely, Thomas Chase Management and Staff
Thank you for taking time to review the community. We are so pleased to have you and to hear that you are enjoying the beautiful community. The staff and I appreciate your kind words. Sincerely, Thomas Chase Management and Staff
Thank you for taking time to complete a community review and for the kind words. We will strive to earn to continue to make the community a beautiful place to live. Sincerely, Thomas Chase Management
Unfortunately, in communities, not necessarily ours, you will hear gun shots and we can't control the individuals that do things of this nature. You can search the crime stats for our community and zip code, the calls for crimes are minimal compared to most communities. In addition, we do have a courtesy officer, however, he cannot be in all places at once, so we encourage of residents to call the Jacksonville Sheriff's Office and report anything that makes you feel unsafe. If you have any concerns that you would like to discuss with us that we can help you with please call our office at 904-256-4650, we'll be glad to speak with you and help you any way we can. Sincerely, Thomas Chase Management and Staff
We are very glad to have you as our resident for so many years! Hope to have you for many more!
Thank you! We try to help in any way we can. Glad you are enjoying the community.
Thank you for sharing your move in experience and we are so happy you chose Thomas Chase as your new home. Sincerely, Thomas Chase Management and Staff
We are so happy that you and your wife are enjoying the community and appreciate your time and kind words reviewing the community. We sincerely appreciate it and hope you continue to enjoy the community and recommend it to family and friends. Sincerely, Thomas Chase Management
N/A
704
N/A
1 Bed/1 Bath
$894
924
2 Units
2 Bed/2 Bath
$1,035
1,167
1 Units
3 Bed/2 Bath
Thomas Chase Apartments present the best of everything you're looking for in an apartment home. We’re convenient to great schools, fine shopping and major thoroughfares. Thomas Chase Apartment Homes are available in a choice of spacious 1, 2 and 3 bedroom floor plans with large walk-in closets, brushed nickel ceiling fans and fixtures, ceramic tile and much more. Each has a host of popular features and many "extras" to enhance your life. Thomas Chase is a place you will be proud to call home.Please contact the management office for income restrictions and rental rates. Schedule a tour online or just come into our office today and we will show you why Thomas Chase Apartments should be your new home!Si, hablamos Espanol.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Thomas Chase Apartments
4901 Sunbeam Road
Jacksonville, FL 32257