Ratings & Prices for Thomas Chase Apartments, Jacksonville, FL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.1
Office Staff	4.7
Maintenance	4.3
Neighborhood	4.7
SatisFacts™ Tour Survey	4.3/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.5/5
SatisFacts™ Renewal Survey	4.2/5

Review Count

Number of reviews in the past 365 days	21

Manager's Review Engagement

Percentage of reviews responded to	95.24%

Manager's Review Reply Time

Average time to respond to reviews	27.24 days

Ratings & Reviews (194 Reviews)

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Verified Resident 837072 • vrp • 2020

10/27/2020

. I'm not filling this out ...........................................................

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Thomas Chase Apartments Manager

10/28/2020

We would greatly appreciate the opportunity to assist you with any concerns, please contact our office at 256-4650.

Verified Resident 833789 • vrp • 2020

10/18/2020

AWESOME.............Me and my boys love it here . ......... Nice, quiet, safe etc......AWESOME and UNDERSTANDING staff?????????????????????????????????????????????????????? for understanding my situation See More

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Thomas Chase Apartments Manager

10/28/2020

Thank you for your time and kind words, we sincerely appreciate it!

Verified Resident 755207 • vrp • 2020

10/12/2020

I been in Jacksonville for 4 years I will said definitely one of the best apartment I have so far. Very clean office ladies extremely professional and kind very helpful. I'm just very grateful to call this place my home . See More

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Thomas Chase Apartments Manager

10/28/2020

Thank you for your time and kind words, we sincerely appreciate it!

Verified Resident 829307 • vrp • 2020

10/06/2020

I love apartment and would love to stay years. Everything around comfortable and safe at area. Really awesome. I love how kids park playing outside at apartment and enjoy to walking around often. so Beautiful

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Thomas Chase Apartments Manager

10/12/2020

We appreciate the lovely feedback of Thomas Chase Apartments. Thank you and have a great day!

Verified Resident 120918 • vrp • 2012 - 2020

10/04/2020

I love living hear I've been hear for 8 years I'm gonna stay hear unto I move into my own home hopefully in 2 years it's a very safe neighborhood they take good care of the property and fix things fast

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Thomas Chase Apartments Manager

10/05/2020

Thank you for your review and kind words. We are so pleased you are enjoying the community and we wish you success on your plan to purchase a new home in the a couple of years. Sincerely, Thomas Chase Managment and Staff

Verified Resident 804453 • vrp • 2020

08/16/2020

The staff made the move-in process was very easy. I was really impressed with how they handle the whole process from start to finish. I really enjoy living in this community. It is very peaceful and everyone here is so nice. See More

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Thomas Chase Apartments Manager

08/17/2020

We are so happy to hear your move in experience was easy and you are enjoying the community. We greatly appreciate your time doing a review. Welcome home from everyone at Leigh Meadows!

Verified Resident 800116 • vrp • 2019 - 2020

08/04/2020

Lovely place to live nice and quiet. All the staff is great. The office ladies are they the best. Maintenance was very quick on getting my order done in less then 24 hours. I am very happy living here.

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Thomas Chase Apartments Manager

08/05/2020

Thank you for the kind words, it's wonderful to hear that you are happy in the community and hope you continue to enjoy it. We appreciate you!

Verified Resident 796467 • vrp • 2019 - 2020

07/26/2020

I've had a good experience here at Thomas Chase so far. The office staff is very friendly. Maintenance is very careful when coming into the apartment. They wipe their feet and only touch what they come into the apartment to work on. See More

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Thomas Chase Apartments Manager

07/28/2020

Thank you for your review, we appreciate your time and kind words. Sincerely, Thomas Chase Management and Staff

Verified Resident 588446 • vrp • 2018 - 2020

07/12/2020

Most things about the apartment complex are good. Everything is quiet most of the time. Other residents are pretty nice. The complex is pretty clean for the most part. Staff is good about making sure pests stay out of the units.

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Thomas Chase Apartments Manager

08/17/2020

Thank you for taking time to update your review, we are so happy to hear you are enjoying the community and your neighbors. The staff appreciates the kind words. We hope you continue to enjoy your home for a long time. From all of us at Thomas Chase we appreciate you! 07/12/2020 Thank you for taking time to complete a community survey, we would like the opportunity to discuss this with you to ensure this situation is resolved. Sincerely, Thomas Chase Management 12/31/2018

Verified Resident 744920 • vrp • 2020

07/02/2020

A good place to live. Very roomy and convenient to stores. Walking distance to a small convenience store also. The employees are great. I have had no bad issues living here. People that live here are very nice I enjoy it. See More

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Thomas Chase Apartments Manager

08/17/2020

Thank you for updating your review! We are pleased to hear that you're enjoying the area and your neighbors. We sincerely appreciate you and the review! You MATTER at Thomas Chase! Thank you for taking time to review the community, we are so pleased you choose to continue being a part of this beautiful community. We appreciate you and your kind words. Welcome home! Thomas Chase Management and Staff

Verified Resident 648790 • vrp • 2018 - 2020

06/21/2020

Really a nice apartment love the space inside my apartment. Very well knowledgeable staffs in the office and a very friendly and respectful maintenance staff. It's really a great place to live. So come on and this place and I guarantee that you will fall in… See More

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Thomas Chase Apartments Manager

06/06/2019

Thank you for your time and kind words in reviewing the community and we are pleased that you love the community. Sincerely, Thomas Chase Management

Verified Resident 781323 • vrp • 2018 - 2020

06/18/2020

It's been pretty good so far to my family. We have no complaints when it comes to our housing community. I wish they had a camp service for the kids during summer. Where I grow up they had that but I guess in Florida they do… See More

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Thomas Chase Apartments Manager

07/21/2020

Thank you for the review, we would love to earn a 5 Star review. I understand a camp is important, however, we are not licensed, nor have room for camps. However, Mandarin has many wonderful places that do offer summer camps for children. Please let us know if we can assist you with a list. Sincerely, Thomas Chase Management and Staff.

Verified Resident 717264 • vrp • 2019 - 2020

06/10/2020

This community has been really peaceful! The units are spacious, the outside is maintained quite nicely and the staff is really stand up! Most if not all of my neighbors tend to their own business. That is a definite plus!

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Thomas Chase Apartments Manager

06/10/2020

Thank you for updating your review, we are so happy you are enjoying your apartment home and the community. We appreciate you! Sincerely, Thomas Chase Management

Verified Resident 777308 • vrp • 2020

06/08/2020

Very clean and quiet I enjoy the small complex. The walls are very thin but that is the only real complaint I have. It's weird to have to find a washer on my own but worth it. The staff was great specifically Melissa was amazing and… See More

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Thomas Chase Apartments Manager

06/09/2020

Good afternoon and thank you for taking time to complete a review of the community. All feedback is appreciated and we are certainly glad you are happy with the community. If you have any maintenance issues or complaints regarding my professionalism I would gladly make an appointment to speak with you about your experience with our phone conversation. Please feel free to call the office to set-up an appointment 904-256-4650. Sincerely, Thomas Chase Manager and Staff

Verified Resident 122883 • vrp • 2014 - 2020

06/03/2020

We have a quiet stay in Thomas Chase, the staff are friendly and courteous. Business establishments and grocery store are easily accessible. The community is well maintain and a lot of parking space available for everyone including guest and visitors. See More

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Thomas Chase Apartments Manager

06/09/2020

Hello and thank you for your feedback. We are happy to hear that you've had a great experience here at Thomas Chase and appreciate your honesty. We are thankful for our residents and appreciate you!

Verified Resident 629844 • vrp • 2015 - 2020

06/01/2020

My exsperience has been first I always have felt safe here being an elderly person that means a lot. The community is very nice and friendly. People have gone out of their way to be helpful to me. All my neighbors are good people. See More

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Thomas Chase Apartments Manager

06/03/2020

We are so pleased to hear you are still enjoying your apartment home and community, hard to believe it's been an entire year. As always we appreciate you and thank you for kind words and time reviewing the community we sincerely appreciate it. Thomas Chase Management

Verified Resident 713298 • vrp • 2019 - 2020

05/31/2020

It is a really great community, with a great and very supportive office and maintaince staff, they are always there for you for whatever isue you might have.It is a quiet clean and peaceful neighbourhood . See More

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Thomas Chase Apartments Manager

06/03/2020

We sincerely appreciate your time and kind remarks reviewing the community and will work harder to earn a "5" on your next review. Here's to another beautiful year at Thomas Chase! Sincerely, Thomas Chase Management

Verified Resident 763964 • vrp • 2017 - 2020

04/29/2020

They always fix my problems right away. Very professional and nice. Marisa at the office was very helpful and knowledgeable. The only reason i moved out was my next door neighbor made a lot of noise and Every night someone was smoking marijuana and i dislike… See More

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Thomas Chase Apartments Manager

05/04/2020

Thank you taking time to complete a review, we sincerely appreciate your time. We do apologize for your neighbors and please know we do our due diligence in trying to prevent problems of this nature within our power. We all wish you well in your new home and appreciate you being a part of our community. Sincerely, Thomas Chase Management and Staff

Verified Resident 521577 • vrp • 2017 - 2020

04/26/2020

I have stayed in the apartments for two years now going on three and I really don't have any complaints. The staff is nice and professional and the man that is on the ground same way. The ladies in the front office go out there way… See More

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Thomas Chase Apartments Manager

06/03/2020

Thank you for taking time to review the community. We are so pleased to have you and to hear that you are enjoying the beautiful community. The staff and I appreciate your kind words. Sincerely, Thomas Chase Management and Staff

Verified Resident 579405 • vrp • 2018 - 2020

04/12/2020

I love we're I live the community is kept up the office staff is always helpful, never had a problem with maintenance, on time, close to my job bus picks up my son right in front of the apt, love the overall look of the apt.… See More

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Thomas Chase Apartments Manager

06/03/2020

Thank you for taking time to complete a community review and for the kind words. We will strive to earn to continue to make the community a beautiful place to live. Sincerely, Thomas Chase Management

Verified Resident 750621 • vrp • 2019 - 2020

03/08/2020

I was enjoying leaving here until I know longer felt safe at night. Hearing gun shots right outside my door especially having my 2 boys here is a beyond horrible feeling! I was told there was security at night when I moved in, but I have… See More

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Thomas Chase Apartments Manager

05/04/2020

Unfortunately, in communities, not necessarily ours, you will hear gun shots and we can't control the individuals that do things of this nature. You can search the crime stats for our community and zip code, the calls for crimes are minimal compared to most communities. In addition, we do have a courtesy officer, however, he cannot be in all places at once, so we encourage of residents to call the Jacksonville Sheriff's Office and report anything that makes you feel unsafe. If you have any concerns that you would like to discuss with us that we can help you with please call our office at 904-256-4650, we'll be glad to speak with you and help you any way we can. Sincerely, Thomas Chase Management and Staff

Verified Resident 407260 • vrp • 2004 - 2020

03/01/2020

This WAS a EXCELLENT complex to live in until LINDA (MGR) retired, then MELANIE (MGR) left. MARISSA is great but most things all well out of her hands, the actual complex manager is NEVER here in this office, "MELISSA" IS QUITE AWFUL ON THE PHONE, VERY… See More

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Thomas Chase Apartments Manager

11/03/2017

We are very glad to have you as our resident for so many years! Hope to have you for many more!

Verified Resident 110802 • vrp • 2019 - 2020

02/27/2020

Everyone communicates and try to get back to you based on the questions at hand. Very helpful and organized staff its a joy to see when you enter the building they have water or coffee for as well as when the kids get out of school… See More

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Thomas Chase Apartments Manager

01/26/2016

Thank you! We try to help in any way we can. Glad you are enjoying the community.

Verified Resident 709750 • vrp • 2019 - 2020

01/27/2020

When I moved in this complex it was maintain. This complex has a very nice atmosphere with playground for children, plenty of parking. Stores near by for shopping in the community. I feel safe coming home. See More

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Thomas Chase Apartments Manager

10/30/2019

Thank you for sharing your move in experience and we are so happy you chose Thomas Chase as your new home. Sincerely, Thomas Chase Management and Staff

Verified Resident 724251 • vrp • 2019

12/09/2019

I love living at Thomas Chase. The property is very clean and the breezeway I live in is very nice. The office staff are very helpful whenever I or my wife need help and maintenance always fixes my issues. I love living here.

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Thomas Chase Apartments Manager

12/12/2019

We are so happy that you and your wife are enjoying the community and appreciate your time and kind words reviewing the community. We sincerely appreciate it and hope you continue to enjoy the community and recommend it to family and friends. Sincerely, Thomas Chase Management

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer
Washer/Dryer Connections

General

Business Center
Ceramic Tile
Clubhouse
Fitness Center
Fully-equipped Kitchen
High-Speed Internet
Home Ownership Rebate Program
Library
Online Payments Accepted
Playground
Pool
Premium Fixtures and/or Hardware
Resident Car Care Center
Spacious Floor Plans
Storage Space
Walk In Closets

Pets

Cats Allowed
Fee: $350
Rent: $20
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Animals Welcome *One-time animal fee and rent are per animal
Dogs Allowed
Fee: $350
Rent: $20
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Animals Welcome *One-time animal fee and rent are per animal

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
704
Available
Avail.
N/A
Model
1 Bed/1 Bath

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$894
SQ. FT.
924
Available
Avail.
2 Units
Model
2 Bed/2 Bath

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,035
SQ. FT.
1,167
Available
Avail.
1 Units
Model
3 Bed/2 Bath

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Thomas Chase Apartments present the best of everything you're looking for in an apartment home. We’re convenient to great schools, fine shopping and major thoroughfares. Thomas Chase Apartment Homes are available in a choice of spacious 1, 2 and 3 bedroom floor plans with large walk-in closets, brushed nickel ceiling fans and fixtures, ceramic tile and much more. Each has a host of popular features and many "extras" to enhance your life. Thomas Chase is a place you will be proud to call home.Please contact the management office for income restrictions and rental rates. Schedule a tour online or just come into our office today and we will show you why Thomas Chase Apartments should be your new home!Si, hablamos Espanol.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Thomas Chase Apartments?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Thomas Chase Apartments?
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Thomas Chase Apartments?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 95.24% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 27.24 days to their community reviews in the past year.

Who manages Thomas Chase Apartments?
WRH Realty Services

What is the pet policy at Thomas Chase Apartments?
Cats Allowed
Fee: $350
Rent: $20
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Animals Welcome *One-time animal fee and rent are per animal
Dogs Allowed
Fee: $350
Rent: $20
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Animals Welcome *One-time animal fee and rent are per animal

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths