Number of reviews in the past 365 days | 69 |
Percentage of reviews responded to | 82.61% |
Average time to respond to reviews | 47.65 days |
Contact Property
Altis Shingle Creek
4350 Osceola Trail Road
Kissimmee, FL 34746
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 69 |
Percentage of reviews responded to | 82.61% |
Average time to respond to reviews | 47.65 days |
Thank you for taking the time to leave us a review. We are so happy that you enjoy your life at Altis Shingle Creek and hope you continue to make us your home! We greatly appreciate you and love having you as a valued resident!
We are thrilled by your glowing rating of our community! We strive to create a positive experience for all of our residents and are beyond pleased that we've been able to do that for you. Our team is always available here in the office; feel free to come chat anytime!
While we appreciate all feedback we receive, we are very disheartened by what you have mentioned here. We want to assure you that our staff cares about each of our residents and strives to provide them with the best possible service. We hope to have the opportunity to speak with you about your concerns directly. Please stop by our office or give us a call. Thank you.
We're glad your time with our community has been alright. We see that we have room for improvement. Contact us with any details of the issues you are experiencing and we will do our best to help you have a 5-star experience.
We're glad you enjoy our community at Altis Shingle Creek. Let us know if you ever need anything!
Thank you for taking the time to offer us such a nice review! We're glad your early experiences have gone so well and we hope to keep that trend going! Please be sure to let us know if you ever have questions or concerns and be sure to pop in and say hi once in a while!
Thank you for this wonderful 5-star review! Please be sure to let us know if you ever need anything.
Thank you for this review. We would love to know more about your time at Altis Shingle Creek so that we can improve your experience. Contact us with any concerns or questions you have and let us know what we can do to help.
Thank you for this incredible review of Altis Shingle Creek! We're thrilled you are enjoying your experience at our community. We hope you have a wonderful day!
Thank you for this wonderful review of Altis Shingle Creek! We're pleased to see your time here has been so positive. Don't hesitate to contact us if you ever have questions, comments, or suggestions!
Thank you for taking the time to leave us a review. We would love to know what we can do to improve your impression of our community. Please come by the office and contact us at your earliest convenience.
We are very sad to see you have not enjoyed your time at Altis Shingle Creek. We'd love to know more about your experience so that we can do our best to address your concerns. Please contact us when you have the chance, thank you.
Thank you for this wonderful review! Let us know if there is anything we can do for you at Altis Shingle Creek and we hope you have a great day!
Thank you for rating Altis Shingle Creek five stars! Here at our community, we strive to provide an exceptional experience to our residents and we couldn't be happier to see you agree. If you have any specific feedback you'd like to share, please feel free to stop by our office to chat about what you love about our community!
Thank you for this review. We would love to know more about your time at Altis Shingle Creek so that we can improve your experience. Contact us with any concerns or questions you have and let us know what we can do to help.
We're pleased to see your time at Altis Shingle Creek has been 5-star worthy! We're here if you ever need anything, so don't hesitate to ask us at the office!
Though it is disheartening to read that your experience with our community has not been as positive as we would hope, we appreciate you bringing your concerns to our attention. We want each of our residents to enjoy their homes to the fullest and we will certainly utilize your valuable feedback to help us improve. If there is anything further that we can help you with, or if you would like to discuss your thoughts with us in greater detail, please feel free to reach out to us here in the office at your convenience.
Thank you for these kind words about our community at Altis Shingle Creek! If you ever need anything please be sure to let us know how we can help. Have a wonderful day!
Thank you for the 4-star rating! We appreciate your support for Altis Shingle Creek and hope you'll let us know if our team can be of assistance to you in the future.
Thank you for this review. We would love to know more about your time at Altis Shingle Creek so that we can improve your experience. Contact us with any concerns or questions you have and let us know what we can do to help.
Thank you so much for this kind review of Altis Shingle Creek! We're pleased to see you are doing well in our community. If there is something we can do to earn that fifth star, let us know!
We are thrilled by your glowing rating of our community! We strive to create a positive experience for all of our residents and are beyond pleased that we've been able to do that for you. Our team is always available here in the office; feel free to come chat anytime!
Estamos muito satisfeitos em saber que sua experiência em Altis Shingle Creek foi ótima! Estamos sempre dispostos a ajudar, então não hesite em entrar em contato com nosso escritório se tiver comentários adicionais sobre sua experiência de vida. Obrigado!
We sincerely apologize for your negative experience at Altis Shingle Creek. It is through candid feedback like yours that we can to continue to grow and improve. Customer service and the satisfaction of our guests are our top community priorities. We do hope that you will give us the opportunity to serve you again in the future.
Thank you for these kind words about our home at Altis Shingle Creek! We are thrilled to know you are enjoying your experience at our community.
Thanks! We're thrilled that we've been able to provide you with a great place to call home. We hope you continue to enjoy your time at Altis Shingle Creek.
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Savor luxury living at Altis Shingle Creek in Kissimmee FL. Upscale apartments with enticing retreats at every turn. When you enter your one, two, or three-bedroom apartment suite, you’ll find designer finishes, meticulous attention to detail, and every convenience you can think of. Enjoy refreshing dips in our resort-style salt water pool complete with cabanas, an outside bar, big screen tv lounge and BBQ areas. We’re pet friendly and offer both a pet park and a dog spa with a washing and grooming station. Enjoy our aerobics and yoga studio using our Fitness On Demand system. (+more) Altis at Shingle Creek interiors are straight from our designers to you, complete with wood inspired flooring and modern chic kitchen cabinetry. From our chef-inspired kitchens to our spa inspired bathrooms, come to Altis to live in comfort and entertain in style. Upgrade to technology with the programmable thermostat and humidistat and go green with our electric car charging station. It’s all designed with you in mind. Our luxury community is located off the W. Osceola Parkway close to Hunter’s Creek and Shingle Creek. Just 4 miles east of the I-4 interchange close to Disney World and Epcot Center. Whether you’re off to work or play, you’re close to it all. Live Altis… Navigate your way to your perfect escape. We invite you to peruse our photo gallery, take in all we have to offer, and then schedule your appointment. We’d love to meet you and show you around!
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Contact Property
Altis Shingle Creek
4350 Osceola Trail Road
Kissimmee, FL 34746