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Cortland Hunter's Creek

 
 
 
 
 
 

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  Verified Resident 672488
vrp · 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2019
I have rented all my life so I can compare. The apartment complex is pretty and the inside of my apartment I love. But that's pretty much it. This complex is too new to look that run down. The stairwells are horribly dirty and have a bad smell. The dog poop is ridiculous and the elevator floors are not kept clean. But they decided to give the leasing office and pool area a "makeover"??? Talk about their priorities being twisted. Inviting people over has decreased as I am embarrassed to expose them to these things. Lastly, if you like peace and quiet, then this is not the place for you. People don't consider their neighbors. The noise outside is a problem and the neighbors from upstairs might as well live inside your apartment. Wish my experience was better as we find ourselves looking for another place to live.
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Cortland Hunter's Creek Manager

08/05/2019

Hi Cortland Hunters Creek Resident, Thank you for your feedback . Our team works very hard to keep the grounds clean and waste free, so I am very disappointed to read of your experience with us. Our service team routinely patrols the community grounds to pick up any litter or pet waste. However, if you are aware of an area that we may be missing, please let us know so we can keep a closer eye on it. We also have our building and grounds divided by our service team so that they can be sure to maintain the hallways and keep the elevators clean and inviting . We also have all of the buildings and common areas deep cleaned monthly . We understand that we cannot monitor consistently throughout the day so please reach out to us if you find that your building is needing extra love so we can address. We appreciate our residents and value your commitment to us , so we do hope you enjoy the new pool hammocks and ping pong table in the clubhouse! I'd like the opportunity to discuss these concerns with you. Please reach out to me at [email protected] at your earliest convenience to discuss how we can turn your experience into a positive one. Erika V., Community Manager

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Cortland Hunter's Creek

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