Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Contact Property
Heron Lake By ARIUM
801 Green Heron Ct
Kissimmee, FL 34741
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
We're sorry to hear about this experience. We want to assure you that we offer a 48-hour maintenance response guarantee in our community, so we're disappointed to hear about your freezer. Please reach out to us at [email protected] and let us know how we can better meet your needs as a resident. We look forward to hearing from you.
We're sorry to hear you encountered issues upon moving in, but we're happy to hear we went above and beyond to make things right! If you need anything else, don't hesitate to let us know!
We couldn't be more thrilled to hear you enjoy living at Heron Lake by ARIUM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Thank you for writing. Comments like these are why we do what we do! Your satisfaction is #1 on our list of priorities. We're so happy to know that you've enjoyed your stay at Heron Lake so far. We're happy you're pleased with the neighbors, staff and the property in general. But at Heron Lake, we like to continually raise the bar so please write back in a few months and let us know if your experience get even better! Thanks again for the review, and we look forward to making your stay here even better.
Thank you so much for taking the time to leave us this feedback! We're happy to hear our staff has been so supportive during your stay. If you need anything from us, don't hesitate to let us know!
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We want you to know that your satisfaction is our top priority, and it makes us proud to hear that your standards for Heron Lake by ARIUM are being met. We'd like to take it to the next level and exceed expectations, so let us know when you've noticed improvements. Please don't hesitate to alert us to any areas you feel need immediate attention and we'd be happy to assist.
On behalf of Heron Lake by ARIUM, we'd like to apologize for your frustrating stay so far. We're sorry to hear you've encountered issues in reach our community team. Let us make things right. If you'd like to reach out to us at [email protected] we can better assist you in fixing these issues.
Thank you for writing. Comments like these are why we do what we do! Your satisfaction is #1 on our list of priorities. It's great to hear that you have enjoyed your time at Heron Lake. We want you to know that your satisfaction is our top priority and it makes us proud to hear that your standards for property upkeep, local amenities and maintenance are being met. We'd like to take it to the next level and exceed expectations so let us know when you've noticed improvements! Feel free to give us a call for any reason. We're here to help.
Thank you for taking the time to leave us this feedback! If there's anything we can do to take your experience from good to great, please don't hesitate to let us know! We hope you have a great day!
We're happy you took time out of your day to leave us such a great note! Input like yours is extremely motivating and valuable to us. We hope you have a great day!
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Your comments are much appreciated! This feedback will help us continually improve our standards and performance here at Heron Lake by ARIUM. Thank you for bringing this issue to our attention; if you will, please reach out to us at [email protected] and we will be happy to continue a dialogue with the goal of improving your experience.
We're happy to hear your experience so far has been a good one! If there's anything we can do to take your experience from good to great, please don't hesitate to let us know! We hope you have a great day!
We're sorry to hear you feel the level of service you've experienced recently has declined. We'd like to get more details about this in order to remedy this issue and get back to making you feel your stay and our service is meeting standards; if you will, please reach out to us at [email protected] and let us know more about your recent experience. We look forward to hearing from you.
We are very happy to have provided you with such a positive experience! It's pleasing to know you've enjoyed your time at Heron Lake by ARIUM so far.
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We're happy you found our staff to be so supportive during your experience here at Heron Lake by ARIUM! We hope you have a great day!
Let us apologize to this disappointing start to your stay here at Heron Lake by ARIUM May we help you fix this? If you'd like to reach out at [email protected], we can have someone get in touch with you to work through these problems.
We put a lot of effort into creating a pleasant experience here at Heron Lake by ARIUM, so we're glad you've noticed! Please let us know if there is anything else we can do for you; we are more than happy to help!
We put a lot of effort into creating a pleasant experience here at Heron Lake by ARIUM, so we're glad you've noticed! We hope that you continue to raise your expectations for Heron Lake by ARIUM, as it helps motivate us to improve. We hope to be of service to you again in the future. Best wishes, Heron Lake by ARIUM
Your helpful comments are much appreciated. This feedback will help us continually improve our ARIUM standards. It's great to know you've enjoyed your time at Heron Lake so far. We want you to know that your satisfaction is our top priority and it makes us proud to hear that your standards for Heron Lake are being met. We will continue to work to keep it that way. We would love to continue a dialogue, the goal being to continually improve the Heron Lake experience. Please don't hesitate to give us a call for any reason.
N/A
750
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Blue Heron
N/A
950
N/A
Green Heron
N/A
1,200
N/A
White Heron
Heron Lake Apartments in Kissimmee, Florida, is the choice for those who are dreaming of a spacious, contemporary-styled home, resort-style amenities and a prime location that is less than 30 minutes from Disney World and other Orlando attractions. Located near I-192 and less than 10 minutes from from I-4, Heron Lake is just 2 miles from the Loop where you will find popular restaurants, shopping and entertainment hot spots. We offer 1, 2 and 3 bedroom homes which feature fully-equipped kitchens and private entryways. Select apartments have remodeled kitchens and bathrooms that include new energy saving appliances and a full sized washer and dryer. Most of our homes feature large, spacious closets, ceiling fans, upgraded lighting and screened patios. Our residents enjoy a resort-style amenity package featuring a shimmering swimming pool, fitness center, and volleyball and tennis courts. Visit us today to reserve your new home!
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Contact Property
Heron Lake By ARIUM
801 Green Heron Ct
Kissimmee, FL 34741