Review History for anonymous

Springs at Tapestry Apartments

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anonymous

Resident 2019 - 2020

4/9/2021

Do not rent here, extremely expensive for what you get. Staff will avoid your calls and email and load you with fees over any little thing top of that they are extremely rude. No parking, thin walls, I was here for a year and I ran! Do not rent here! Look else where!
Manager

4/16/2021

Springs at Tapestry Apartments
Hello, Thank you for sharing your feedback. We are sorry to learn that you did not enjoy your stay with us. We strive to be transparent and honest with all residents at Springs at Tapestry. Our fees are disclosed upfront on our leasing paperwork, website, and lease agreement—also, all documentation is provided to future residents with ample time to read and understand each form. We also have a Move-in orientation appointment to go over all community policies. Our goal is to build a long-term relationship with all residents; therefore, transparency is vital to achieving this. We enjoy one of the highest renewal ratios in our market; in fact, we are so committed to providing excellent service that we offer all of our customers a 30-day guarantee. It truly disappoints us to hear this may not have been your experience. We'd love the opportunity to discuss your feedback and use it to always improve. We hope you will reach out to (407) 818-1667 at your convenience. Your Springs at Tapestry Team

Review 2 out of 5

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Springs at Tapestry Apartments

August 2021

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