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3250 Douglas Grand Drive, Kissimmee, FL 34747
3250 Douglas Grand Drive, Kissimmee, FL 34747

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Resident 2017 - 2019 Not Recommended

Reviewed 08/12/2019

I will not go into too much detail, but I encourage you to read all of the negative reviews and PLEASE keep in mind that as of the last few months, the leasing office has been GIVING PEOPLE GIFT CARDS for positive reviews. So, all of the positive reviews as of late, please everyone remember that it is due to bribery. But i want to point out that we used to have security after some car break ins (not the fault of the management as this was happening all over) & they were awesome. I suppose something went wrong and security left. Would be great to get them back. Noise is off the charts at times with loud thumping music and mainly awful loud children playing in the parking lots through all times of the night. I literally almost hit a group of four one night as they darted into the parking area and they thought it was "funny." Finally many units even one bedroom ones are filled with sometimes 3-6 people if not more living in them. I think this place could turn around like it used to be but it will take a lot of work.
The Grand at Westside Manager08/14/2019

Hi there, we appreciate your feedback! We want to assure you that the safety of our residents is a top priority, and the team is having internal discussions about potential third party companies. Residents can always call the courtesy officer after hours if there are any noise concerns! The office would be happy to fill you in on what the gift cards are for and when they are provided, but to clarify, they are not only given to those who write a positive review, as that violates our policies. Please don't hesitate to contact the team if you wish to discuss your concerns further! - Lindsay, Bell Customer Service

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The Grand at Westside

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