Monterey Lakes Apartments
Resident • 2000 - 2002 Not Recommended
Following some unavoidable personal circumstances, I had called to try to make arrangements with the complex management to get a short extension on my rent - less than 2 weeks. The management REFUSED QUITE RUDELY to even discuss the possibility. A close family member died, and I had to go out of state to the funeral. Since they refuse to accept any form of payment for rent beyond the grace period except money orders, I could not provide a money order until I returned one week later. Instead of being sympathetic and understanding, the management staff was rude and uncaring and flat out refused to work with me in such a difficult time. I came back from the funeral the following week to find out they had begun eviction proceedings - on the 15th of the month my rent was due. I asked for the contact information for their management company and left at least 4 messages (before and after the funeral) and nobody ever called back. My choices? Pay an extra $281 dollars to stay or leave (with an eviction on my record and they keep my $500 deposit!). Sound like a lousy complex - I assure you it is. As soon as I can, I´m outta there!
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