epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.6
Office Staff	4.8
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	45

Manager's Review Engagement

Percentage of reviews responded to	73.33%

Manager's Review Reply Time

Average time to respond to reviews	69.91 days

Ratings & Reviews (45 Reviews)

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AVERAGE RATING

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Altis Promenade Manager

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Verified Resident 757987 • 2020 Recommended

Reviewed 04/06/2020

We have been living here for 3 months and we love our two bedroom apartment. The rooms are big and the kitchen has great appliances. During this time that we have to stay in our homes, we feel so comfortable in our apartment.

Altis Promenade Manager04/08/2020

Thank you so much for this wonderful review! We're thrilled your experience at Altis Promenade is worth 5 stars!

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Verified Resident 757837 • 2020 Recommended

Reviewed 04/06/2020

Moving into Altis has been one of the most pleasant rental experiences I have been through. I have moved several times and this by far has been the easiest. The staff if very friendly and helpful. I highly recommend Altis!

Altis Promenade Manager04/07/2020

Thank you so much for this wonderful 5-star review! We're pleased to see you are enjoying our community. Let us know if there is anything we can do to make your home even better!

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Verified Resident 757811 • 2019 - 2020 Recommended

Reviewed 04/06/2020

Friendly and professional staff. The apartments are modern with upgraded finishes. The pool and common areas are incredible! Everything is kept very clean and in working condition. Incredible value for the money, especially being in a highly desirable location.

Altis Promenade Manager04/07/2020

Thank you for taking the time to leave us a review. We are so happy that you enjoy your life at Altis Promenade and hope you continue to make us your home! We greatly appreciate you and love having you as a valued resident!

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Verified Resident 754212 • 2020 Recommended

Reviewed 03/20/2020

No recycling!!!!! It's bad that we have to dump all the recycling into the trash bag... At first, I separated the recycle from trash and left them aside in separate bags with the word "Recycle" on the front. Days after days, nobody would pick it up.… See More

Altis Promenade Manager03/25/2020

Thank you for this review! We are currently working on a solution to the recycling issue, please be sure to stay in contact with us about it if you can. If there is anything else we can do to help, give us a call!

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Verified Resident 751103 • 2020 Recommended

Reviewed 03/09/2020

Anything's are perfect and very nice place and safety place and high quality and high technology apartments. This is location for living and all apartments staff are very professional. They re doing excellent job

Altis Promenade Manager03/12/2020

Thank you for these kind words about our community at Altis Promenade! If you ever need anything please be sure to let us know how we can help. Have a wonderful day!

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Resident • 2020 Not Recommended

Reviewed 03/09/2020

The walls are paper thin. You can hear every word next door, when the water is running. The gates haven't worked since December. This does not feel safe even though we have a lot of lights. Management doesn't tell us what is going on with the… See More

Altis Promenade Manager03/12/2020

Thank you for taking time to offer us a review. We are sad to see your experience here has not been up to our standards at Altis Promenade. We want to help give you the home you deserve, so please contact us as soon as you can with more details so that we can help.

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Verified Resident 745917 • 2020 Recommended

Reviewed 02/19/2020

Awesome !! the utilities be available at the same day to move in. I feel safety . I love the GYM 24 hour and the swimming pool area . We can enjoy to leave in this community. You can wash you car , they pick up… See More

Altis Promenade Manager02/20/2020

We appreciate you taking the time to offer us such a positive review! We're pleased to see you have enjoyed your time at Altis Promenade and we hope you have a wonderful day.

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Verified Resident 745224 • 2019 - 2020 Recommended

Reviewed 02/17/2020

Great amenities, helpful staff. The apartments are not completed therefore cannot fully give honest feedback. Would be nice to have a tennis court, volleyball, or any other sport related amenity. Altis promenade, lutz 33458 4/5 stars. See More

Altis Promenade Manager02/19/2020

Thank you for your review. We'd love to help turn your 3-star rating into a 5-star experience, so please let us know if there is anything that our team can help you with.

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Verified Resident 744160 • 2020 Recommended

Reviewed 02/12/2020

It is amazing leaving here the amenities are super nice, building are news, bedrooms are big all of them we have enough room for our stuff, apartment decorations are modern, We're happy of leaving here

Altis Promenade Manager02/13/2020

There's nothing better than a 5-star review! Thank you so much for your rating of Altis Promenade. Let us know if there is anything we can help you with and we hope you have a great day!

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Verified Resident 743504 • 2019 - 2020 Recommended

Reviewed 02/10/2020

My wife and I have enjoyed living here, and the location is good for us. We like being off Dell Mabry. I am going to quit answering the surveys if it requires so many words. I think about 100 would be plenty. See More

Altis Promenade Manager02/11/2020

Thank you so much for this wonderful 5-star review! We're pleased to see you are enjoying our community. Let us know if there is anything we can do to make your home even better!

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Verified Resident 738258 • 2020 Recommended

Reviewed 01/22/2020

Bright, clean, all new. Location is convenient to Dale Mabry & the Veterans. Staff is accommodating & events are a great opportunity to get to know the amenities & neighbors. Happy with my move so far! See More

Altis Promenade Manager01/23/2020

We're so pleased to see that your experience here has been so positive! We believe that our convenient location, hardworking team and wonderful residents are just a few of the things that make Altis Promenade such a delightful place to live. We are so happy to have you join our community and we look forward to showing you all that we have to offer.

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Verified Resident 737696 • 2019 - 2020 Recommended

Reviewed 01/20/2020

This complex has been very pleasant to reside in. It's exceptional style of living puts shame to those who say they're luxury. The staff is always so kind and empathetic it makes the living experience much more enjoyable.

Altis Promenade Manager01/22/2020

Our team at Altis Promenade is so happy to hear that your time in our community has been above and beyond your most luxurious expectations. While we are always delighted to hear that our residents are enjoying their homes, we are most proud of your impression of our team. Thank you so much for taking the time to share your thoughts with us and if there's anything that we can do to make your time with us even better, don't hesitate to reach out. We're always happy to help!

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Verified Resident 737285 • 2020 Recommended

Reviewed 01/19/2020

EXCELLENT ! This is an EXCELLENT community to call home. It is beautiful, clean , extremely well managed by an AWESOME STAFF ! Excellent location. Close to great hospitals, restaurants , highways , shopping and great schools. Many parks close by and the apartment community itself… See More

Altis Promenade Manager01/21/2020

We are so happy to hear that everything at Altis Promenade, from the condition of your home to our convenient location, has been up to your expectations! Our team works hard to give all of our residents the best experience possible so we are beyond delighted to have hit the mark with you. Thank you for sharing your feedback with us and feel free to let us know if there is anything that we can do to make your time with us even better

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Verified Resident 736944 • 2019 - 2020 Not Recommended

Reviewed 01/17/2020

This is a new property with all of the issues one would expect. New maintenance staff, unknown issues, construction noise. I find new things that need to be fixed or updated daily. The elevator is always broken and the office staff isn't terribly helpful or honest… See More

Altis Promenade Manager01/23/2020

We're sorry to hear that your experience has not been as positive as we would hope. We work hard to give all of our residents the five-star experience that they deserve but are disappointed to hear that some aspects of our community have hindered your time with us. At your next convenience, stop by our office or give us a call and we'd be happy to work with you. The satisfaction of our residents is a top priority for our team and we would like to help make your time here as positive as possible moving forward.

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Verified Resident 728277 • 2019 - 2020 Recommended

Reviewed 12/16/2019

?? ?????? Awesome Awesome It's a great place to live the neighbors a great location is great Sunshine??it's a great place to live the neighbors a great location is great Sunshine??'s great Maintainence is great also have no complaints I definitely move for this to friends… See More

Altis Promenade Manager12/17/2019

We are beyond thrilled to hear that our efforts to give you the best experience possible have made such a positive difference in your time with us! We believe that our convenient location and hardworking team are just a couple of the things that makes our community such a pleasant place to live so we are ecstatic to hear that you feel the same. Thank you so much for taking the time to leave this feedback for us and we look forward to continuing your stellar five-star experience.

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Verified Resident 728548 • 2019 Recommended

Reviewed 12/16/2019

It is a brand new apartment complex. Everything is new and clean and well-organized. The facilities in the clubhouse are pretty good and useful. Staffs are very helpful and nice. It is a quiet, clean and family-oriented apartment complex. See More

Altis Promenade Manager12/18/2019

Thank you for taking the time out to share your experience of our community with us! We are beyond thrilled to hear that you are loving all that your home at Altis Promenade has to offer from our clubhouse to our hardworking team. We're always eager to assist, so don't hesitate to contact our office if you have additional feedback about your living experience.

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Verified Resident 727237 • 2019 Recommended

Reviewed 12/12/2019

My experience was a phonomenal one! Brandon gave me an awesome tour of the apartments and made me feel welcome he listen to my concerns and what I needed in the apartment. He showed me different floor plans and made sure I was satisfied with my… See More

Altis Promenade Manager12/13/2019

Thank you for your kind words and for your interest in our homes at Altis Promenade! We are thrilled to hear that your first experience with our community was up to your highest expectations. If you have any questions or if there's anything that we can do to make your time with us even better, we'd love to hear from you!

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Verified Resident 724609 • 2019 Recommended

Reviewed 12/09/2019

Beautiful community with amazing staff. My apartment was clean and my paperwork was ready when I came to pick up my keys and move in. I look forward to living and enjoying my time here at Altis Promenade.

Altis Promenade Manager12/12/2019

Your kind words and five-star rating mean so much to our team at Altis Promenade! We understand that moving can be a stressful time so we do all that we can to make the transition go as smooth as possible and we are glad that our efforts are making a difference for you. Thank you for taking the time to leave this feedback for us and we look forward to continuing your excellent experience!

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Verified Resident 722486 • 2019 Recommended

Reviewed 12/02/2019

When we moved into the community we were wildly pleased with the cleanliness and the environment that was created for us. We love all the amenities provided for us and the staff is great. This is definitely a place that I see myself living in for… See More

Altis Promenade Manager12/03/2019

Our team here at Altis Promenade is so proud to hear that you are having the 5-star experience that you deserve! We are thrilled that your home and the community as a whole has been up to your highest expectations and that you are excited to stay for many more years. Thank you so much for this fantastic feedback and please don't hesitate to let our team know if there's anything that we can do to make your experience even better.

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Verified Resident 284351 • 2019 - 2020 Recommended

Reviewed 11/29/2019

This location is very well maintained, all the staff are friendly and very professional, they go out of the way to solve any issue you might have. This place is secured , clean and closed to everything, I am very happy to live here and be… See More

Altis Promenade Manager12/02/2019

Wow! Thank you for this stellar 5-star review of Altis Promenade! We are beyond delighted that you find our community has been up to your highest expectations. From our convenient location to our hard-working team, we do all that we can to give our residents the best experience possible. We appreciate you taking the time to leave us this wonderful feedback and look forward to continuing your fantastic time with us!

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Verified Resident 721495 • 2019 Recommended

Reviewed 11/26/2019

It is one of the most beautiful urbanizations in tampa which I am super satisfied with this site, super excellent attention, clean areas, all luxury and super comfortable. It is an urbanization that I would definitely recommend to everyone.

Altis Promenade Manager12/02/2019

Your kind words mean so much to our team here at Altis Promenade! We work hard to keep our community in tip-top condition so we are proud to hear that we have hit the mark with you. Thank you for the 5-star feedback and we encourage you to reach out to our office if there's anything else you'd like to share with us. We'd love to hear from you!

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Verified Resident 710977 • 2019 Recommended

Reviewed 10/28/2019

Lynette, Angeline, Cody, William, Danny and Jose have all been terrific!! The property is fantastic. We are happy that we choose Altis Promenade to be our new home. We could not ask for a better place. See More

Altis Promenade Manager10/29/2019

Thank you for the amazing review and kind words about our team here at Altis Promenade! We are ecstatic that we were able to provide you with a new home that you love! If you have questions or concerns, don't hesitate to reach out. Thanks!

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Verified Resident 709615 • 2019 Recommended

Reviewed 10/23/2019

The staff have been very professional and courteous. The apartment presented with several areas in need of repair (e.g., paint on the carpet,outdoor patio, and counters, damage to baseboards/hammer dents, the doors to the washer/dryer squeak loudly due to paint binding the upper slats/creating the doors… See More

Altis Promenade Manager10/28/2019

We appreciate you sharing this awesome feedback regarding the community's friendly environment and the efforts of our team! We understand that maintenance issues can be frustrating, especially when multiple problems occur at once, but we would like nothing more than to address any unresolved maintenance concerns. Please feel free to give us a call if you ever need our attention. We look forward to improving your experience.

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Verified Resident 674754 • 2019 Recommended

Reviewed 10/16/2019

Fabulous!! Couldn't be better.. amenities, kindness, happiness, Altispromenade is taking great care of their residents. It's a nice community and everyone is friendly and courteous. I enjoy the gym and to seat by the pool to relax.. See More

Altis Promenade Manager10/17/2019

Thank you for the fantastic 5-star review of Altis Promenade! We are delighted to hear that you have been enjoying all that our community has to offer, from our wide array of amenities to our courteous team. If you have additional feedback you'd like to share with us, we always appreciate it!

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Verified Resident 698286 • 2019 Recommended

Reviewed 09/23/2019

The staff is extremely nice and helpful. The facilities are unparalleled. The apartments are large and spacious with a layout well suited for families. The views are fantastic. I can't wait for the entire complex to be completed.

Altis Promenade Manager09/24/2019

Thank you for this five-star feedback! We're so happy to hear that our helpful onsite team, unparalleled amenities, and spacious floor plans have made your Altis Promenade experience a great one. We look forward to you enjoying our community even more once completed!

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Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Parking
Garage

General

Air Conditioner
BBQ and Picnic Area
Balcony or Patio
Bike Racks
Business Center
Carpet
Ceiling Fan
Clubhouse
Digital Thermostats
DishWasher
Disposal
Elevator
Energy and Water Efficient Appliances
Fitness Center
Free Weights
Gated Access
Green Friendly Community
High Ceilings
Large Closets
Microwave
On-Site Maintenance
On-Site Management
Package Receiving Service
Playground
Pool
Recycling Program
Refrigerator
Se Habla Espanol
Window Coverings

Pets

Cats Allowed
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: Pet Fee is $400.00 for one pet and $250.00 for the second pet. Pet rent is $15.00 per pet. Weight limit is 75 lbs. combined.
Dogs Allowed
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: Pet Fee is $400.00 for one pet and $250.00 for the second pet. Pet rent is $15.00 per pet. Weight limit is 75 lbs. combined.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,290 - $1,404
SQ. FT.
650
Available
Avail.
4 Units
Model
A7 AMAZE

View Floor Plan

Price
$1,312 - $1,372
SQ. FT.
748
Available
Avail.
4 Units
Model
A5 AMBIANCE

View Floor Plan

Price
$1,368 - $1,468
SQ. FT.
795
Available
Avail.
4 Units
Model
A1 ALLEGRE

View Floor Plan

Price
$1,390 - $1,435
SQ. FT.
835
Available
Avail.
4 Units
Model
A2 AURA

View Floor Plan

Price
$1,540
SQ. FT.
767
Available
Avail.
1 Units
Model
A3 ALLURE

View Floor Plan

Price
$1,552
SQ. FT.
748
Available
Avail.
2 Units
Model
A5G AMBIANCE

View Floor Plan

Price
$1,620 - $1,670
SQ. FT.
798
Available
Avail.
4 Units
Model
A4G ASPIRE

View Floor Plan

2 Bedrooms, 0 Bathrooms

Price
$1,841 - $1,954
SQ. FT.
1,088
Available
Avail.
4 Units
Model
C2G ELATE

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,346 - $1,571
SQ. FT.
1,150
Available
Avail.
4 Units
Model
C3 EXCITE

View Floor Plan

Price
$1,496 - $1,591
SQ. FT.
973
Available
Avail.
4 Units
Model
C5 EXQUISITE

View Floor Plan

Price
$1,576 - $1,639
SQ. FT.
1,088
Available
Avail.
4 Units
Model
C4 ELATE

View Floor Plan

Price
$1,786 - $1,836
SQ. FT.
1,150
Available
Avail.
4 Units
Model
C1G EXCITE

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,479
Available
Avail.
N/A
Model
D1G RHAPSODY

View Floor Plan

Price
$1,680 - $2,033
SQ. FT.
1,361
Available
Avail.
4 Units
Model
D3 RADIANT

View Floor Plan

Price
$2,190 - $2,293
SQ. FT.
1,361
Available
Avail.
4 Units
Model
D2G RADIANT

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Live exceptionally at Altís Promenade; your upscale apartment lifestyle with inspiring attractions at every turn. When you enter your 1, 2 or 3-bedroom apartment-home, available with private entry or elevator-access options, you will find it complete with designer finishes, meticulous attention to details, and every convenience you can think of. Live in comfort, entertain in style, upgrade to technology and go green; it’s all designed with you in mind. Live Altís… and let us serve you with apartment living tailored just for you.