No recycling!!!!! It's bad that we have to dump all the recycling into the trash bag... At first, I separated the recycle from trash and left them aside in separate bags with the word "Recycle" on the front. Days after days, nobody would pick it up. We follow the instructions and went to the office asking for the blue recycling bag; however, we were told that a couple of emails have already sent to the trash company. It's been weeks and still no recycling service... Other than this issue, everything else is an A+. William is excellent in helping us out and answering any question we had. He needs to be recognized! The staffs are friendly, professional, and very attentive. I am happy here (minus the missing recycle service)
Altis Promenade Manager03/25/2020
Thank you for this review! We are currently working on a solution to the recycling issue, please be sure to stay in contact with us about it if you can. If there is anything else we can do to help, give us a call!