Lake Carlton Arms
Resident · 2013 - 2015
I have lived here for almost 2years and I absolutely loved it; until I had to transfer to another apartment and my nightmare began. Prior to transferring I visited several apartments, 2 of the one I wanted were rented before I could sign the lease. I saw a third one the apartment itself was nice but the carpet in the common hallway was filthy. (Please see picture). I was hesitant because of how disgusting the carpet is. But my leasing agent which shall remain nameless kept telling me that it will be taken care of before I moved in. I visited the aprtment several times with her and told her I did not want to get that aparment and she guaranteed me that it wil be cleaned. I moved in 3 days ago and the carpet was still dirty. I put in several requests before I moved in and nothing happened. I got a call this morning and was told the carpet will be replace in the next 4years. There's nothing they can do about the stain or the smell. NO ONE told me about this before I signed the lease or before I move in. 6 Requests were putting 30days before I moved in, I finally got a call 2 days later. They will tell you what you want to hear and once you sign that lease, all they will say is sorry. I would recommend this place but not after what happened.