Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 54.56 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 54.56 days |
Hi there, I'm terribly sorry you were not promptly addressed during your visit to The Q! Please know this was a misunderstanding and unintentional. I know how important first impressions are, and if you change your mind, I would be happy to provide you with a tour of our community. Thank you, and again, I apologize for the mix-up. - Micheleen Raines. Community Manager, (407) 644-3663
Thank you for sharing how impressed you are with our community and our service! My team and I greatly appreciate the terrific feedback. Please let us know if we can ever be of assistance! - Micheleen Raines. Property Manager
I'm sorry to hear that you've faced difficulties with parking at The Q, and that it has cast a shadow on an otherwise positive experience with us. Please reach out directly when you have the chance so that we can work through your concerns together. I hope to hear from you soon! - Micheleen Raines. Property Manager
Thank you for the glowing review! I'm happy to hear how much you continue to love your home and The Q community. While we are still taking an extra bit of precautions during this time, we are doing all we can to be there for our residents, so please do not hesitate to give us a call if we can assist with questions or concerns -- your comfort is important to us! - Micheleen Raines. Property Manager
Happy to hear you're having such a peaceful experience at The Q! Thank you for sharing how comfortable you feel at our community, and how much you love its well-maintained grounds. While we are taking extra precautions during this difficult time, we are doing all we can to be there for our residents, so please do not hesitate to give us a call if we can assist with questions or concerns -- your comfort is important to us! - Micheleen Raines. Property Manager
I'm thrilled to hear that we have earned your presence in our community for so many years, and your five-star rating! Thanks for taking the time to share your feedback and for making your home at The Q, and please reach out if there is anything you may need. - Micheleen Raines. Property Manager
Thank you so much for the five-star rating and review! My team and I couldn't be happier to hear how comfortable you are in your home and how much you're loving the care-free lifestyle our community provides. I hope you'll call The Q home for many years to come and, as always, please let me know if there is anything I can do to be of assistance! - Micheleen Raines. Community Manager, (407) 644-3663
Thanks for the five-star rating! My team and I are happy to hear how pleased you are with our service and great location. We want this to be a place our residents can be proud to call home, so please do not hesitate to let us know if we can ever be of assistance -- we're always happy to help! - Micheleen Raines. Property Manager
Thank you so much! My team and I truly appreciate all feedback, but it's especially wonderful to read such terrific feedback from a loyal resident. We can't express enough how important your comfort is to us, so please do not hesitate to let us know if we can ever be of assistance. Thank you again and we hope you'll continue to enjoy your home for many more years to come! - Micheleen Raines. Property Manager
Thank you for the lovely review! It was great showing you around and telling you all about The Q community! I'm glad everything made such a great impression on you and I hope if you have any follow-up questions, you won't hesitate to reach out again! - Micheleen Raines. Property Manager
Thanks for sharing all the features and aspects you love about your home at The Q! It's great to hear how comfortable you are in your home, and we appreciate you taking the time to leave this wonderful review. As always, please let us know if you ever have any questions or requests that need our attention! - Micheleen Raines. Property Manager
Thank you for sharing your feedback. While my team and I do our best to maintain a tidy community, we are trying to rectify this issue with residents and the trash. I kindly ask for your patience while we work to improve this situation and hope if you have any additional concerns or questions, you'll feel free to stop by the office so we can talk and assist. Thank you again! - Micheleen Raines. Property Manager
Thanks for sharing your fantastic feedback! I'm thrilled your time at The Q has been so positive, and appreciate you taking the time to rate our community. - Micheleen Raines. Property Manager
We appreciate you taking the time to share what you love about The Q and including feedback on what you feel could use improving. We will keep these comments in mind and bring it up to the appropriate members of our team. In the meantime, please let us know if you'd like to further discuss this in person or if you have any questions about the move-out process. Thank you. - Micheleen Raines. Property Manager
Thank you for the terrific rating and review! My team and I are thrilled to see our community and its great location has made such a terrific impression on you. We hope if you need anything on our end in the future, you won't hesitate to reach out - we're always happy to help! - Micheleen Raines, Property Manager
Thank you for sharing how happy you are to call The Q home! It means a lot to me and my team that you feel comfortable in your home and coming to us with questions or concerns, which is why we greatly appreciate this feedback. Here's to many wonderful years leasing with us and, as always, please let us know if we can ever be of assistance! - Micheleen Raines. Property Manager
Wow - I can't thank you enough for taking the time to write this lovely review! It seems The Q community and team has truly won you over, and my team and I sincerely appreciate the kind words. I hope you continue to enjoy your beautiful new home, and as always, please do not hesitate to let any members of The Q know if you have any questions or requests - we're always happy to help! - Micheleen Raines. Property Manager
Glad to hear you're loving The Q's convenient location! My team and I also appreciate your kind words about our efforts to help with requests. As always, please let us know if we can ever be of assistance. Thank you! - Micheleen Raines. Property Manager
Thank you for listing all the things you and your family love about The Q! My team and I greatly appreciate this kind feedback and hope you won't hesitate to stop by our office if you ever have any questions or additional feedback to share. Thank you again! - Micheleen Raines. Property Manager
Thank you for the five-star rating. I'm happy to hear you're enjoying The Q's great location but I apologize if I ever came off as grumpy! That was sincerely not my intention and I hope it won't hinder you from coming to me with any questions or concerns, as I'm always ready to help. As for any wildlife around the community, while my team and I have no control over this, please let us know if there are any critters affecting your experience and we'll see if something can possibly be done. - Micheleen Raines. Property Manager
Thank you for taking the time to share what you love about your new home! I hope you'll continue to enjoy everything The Q has to offer and if I can ever be of assistance with questions or concerns, please do not hesitate to reach out to me or my team, as we're always happy to help! - Micheleen Raines. Property Manager
Glad to hear you're impressed with The Q's great location! Thanks for the five-star rating and please let us know if you ever have any questions about the community. - Micheleen Raines, Property Manager
Thank you for sharing your wonderful feedback! I'm so pleased you've been having a positive experience at The Q and are enjoying the community's convenient location. I hope you'll continue to have nothing but a five-star experience, so please let me or my team know if we can ever be of assistance! - Micheleen Raines. Property Manager
I couldn't be happier to hear how much you're loving your home at The Q! My team and I sincerely appreciate the kind feedback, and as always, we hope you'll let us know if we can ever do anything to be of assistance. Thank you! - Micheleen Raines. Property Manager
Hi there, We feel there may be more to the issue than you've mentioned. If you need me to go over any questions or clarify our policies, please feel free to stop by the office so we can chat. Thank you! - Micheleen Raines. Property Manager
$1,225
700
N/A
1 Bedroom
$1,295
908
N/A
1 Bedroom
$1,325
934
N/A
1 Bedroom
$1,350
973
N/A
2 Bedrooms
$1,420
1,000
N/A
2 Bedrooms
$1,465
1,066
N/A
2 Bedrooms
$1,625
1,283
N/A
2 Bedrooms
$1,595
1,234
N/A
3 Bedrooms
$1,725
1,311
N/A
3 Bedrooms
$1,995
1,545
N/A
3 Bedrooms
$1,995
1,553
N/A
3 Bedrooms
$1,995
1,560
N/A
3 Bedrooms
$1,995
1,576
N/A
3 Bedrooms
$2,600
2,014
N/A
4+ Bedrooms
Ideally located near downtown Orlando and adjacent to chic Winter Park, The Q at Maitland is the perfect place for people who value convenience, comfort, and the features that match their lifestyle. Location is everything, and whether you desire to work or play, The Q at Maitland is sure to deliver an unparalleled lifestyle that cannot be found anywhere else. The Q provides close proximity to world-class shopping, eclectic restaurants, and nightlife entertainment. In addition, our location is also just minutes from all the excitement in Orlando, which offers the excitement of Walt Disney World and Universal Studios, a perfect weekend getaway for you and the family!
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The Q at Maitland