The Village at Lake Lily
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The Village at Lake Lily

921 S. Orlando Avenue, Maitland, FL 32751
(283 Reviews)
$1,525 - $5,754/mo

The Village at Lake Lily Reviews

(226)

4.1 rating

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283 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

8/11/2023

Thank God for Greystar

Darius Darius Darius! He’s the main man! If you need a place to call home The Village at Lake Lily is the place and he’s the person you need to see. He went above and beyond to make sure we got the right home. My roommate and I toured several times and he was patient with us every time. We are thankful for such a smooth process.

    Manager

    9/28/2023

    The Village at Lake Lily
    Anonymous, we're happy you found our staff to be so supportive during your experience here at The Village at Lake Lily. Thank you, and have a fantastic day!
    Review Author Icon

    anonymous

    Resident 2023

    7/27/2023

    Darius was extremely helpful with my move in process and has continued to make me feel at home and help with anything I’ve needed! Very grateful for his assistance and would highly recommend him to future residents

      Manager

      10/1/2023

      The Village at Lake Lily
      Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at The Village at Lake Lily!

      Updated Review

      Review Author Icon

      anonymous

      Resident 2023

      7/6/2023

      Don't move here

      Update July 2023: Greystar posted and ad that they will accept applicants with arrest and conviction records. Maintenance is horrible. They come in and move your furniture around and dont put it back or clean up. They leave your lights on all day after they leave, etc. New mgmt company took over April 2023 and not one email to residents on how things work or to Introduce themselves. Place is dirty, garage gate doesn't work. Strangers hang out in garages. Doors to bldg don't work. Poop and urine in hallways for weeks. No communication at all!

      Manager

      7/20/2023

      The Village at Lake Lily
      Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Can you please let us know where you are seeing these "ads"? Please reach out if you are not receiving emails to make sure we have your correct email address on file. We have sent plenty! We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 998-7777 to discuss this further.
      Review Author Icon

      orivera7389@gmail.com

      Resident 2019 - 2023

      2/23/2023

      Damian

      We've been here for 4yrs. And Damian is Always Very Helpful and Very Attentive. He Works Very Hard to Solve any Issues or Matters with a Quick Solution.. Thank You For Always Making Us Feel Special and Taken care of.

        Manager

        3/2/2023

        The Village at Lake Lily
        Damian and our entire maintenance team are hard workers and care for the community and residents! We ae happy you love the community and feel special and taken care of. Austin N Leasing Manager

        Updated Review

        Review Author Icon

        Resident 809209

        Verified Resident 2020 - 2022

        1/5/2023

        Very happy with stay, for nearly 3 years. As an Orlando area residential realtor, I will go out of my way l, to suggest The Village at Lake Lily to any customers who need to rent while shopping to buy a home or may not be ready to purchase, or for who renting is their best option.

          Manager

          1/26/2023

          The Village at Lake Lily
          We are happy to have you as a valued resident! Feel free to come by the office anytime to say hello! We hope you enjoy all the community has to offer for many years to come! We appreciate you recommending our community to your customers. -Austin Nuvy, Leasing Manager
          Review Author Icon

          Resident 1096022

          Verified Resident 2022

          12/20/2022

          The staff at The Village at Lake Lily is amazing and since I came to tour the first day have been more than helpful. Shout out to Sophia! Living here is been wonderful so far. I don’t have any complaints, the community is great as well.

            Manager

            1/1/2023

            The Village at Lake Lily
            We re happy to have you as a valued resident! Feel free to come by the office anytime to say hello! We hope you enjoy all the community has to offer for many years to come! - Sean Rijfkogel, Assistant Community Manager

            Updated Review

            Review Author Icon

            Resident 1058789

            Verified Resident 2020 - 2022

            11/23/2022

            best apartment living experience for me...I am totally satisfied with The Village at Lake Lily...The office staff is knowledgeable and friendly...the maintenence staff is second to none...they are prompt..courteous and talented..the grounds are very well kept..This is a great location ..convenient to shopping and restaurants as well

              Manager

              1/1/2023

              The Village at Lake Lily
              We love our residents and are happy you love to call The Village at Lake Lily home! Stop by anytime just to say hello! - Sean Rijfkogel, Assistant Community Manager
              Review Author Icon

              Resident 1083753

              Verified Resident 2020 - 2022

              11/10/2022

              Management here sucks. Everything is broken all the time. Gates for apartments A & B have never worked. Neighbors have gotten their cars broken into a bunch of times. My bikes were stolen. Hallways are always dirty. Pool grill never works. Management keeps saying the same lie of “yeah in two weeks we’ll fix it” since I moved in (2020). They lie to new residents coming in saying gym will be renovated (they told me this when I was touring the place back in July of 2020). It just sucks. Place is a mess. Hate management

                Manager

                1/1/2023

                The Village at Lake Lily
                Thank you for your feed back, we truly strive to have everyone's experience one to be proud of in our community. Feel free to stop by the office anytime to discuss! - Sean Rijfkogel, Assistant Community Manager

                Updated Review

                Review Author Icon

                Resident 1018221

                Verified Resident 2020 - 2022

                10/12/2022

                Lake Lily has the potential to be a beautiful community. The rental rate is great, however, the hallways constantly have animal feces in them and smell of Marijuana. The fire alarms are constantly going off and the garages smell of cigarettes.

                  Review Author Icon

                  Resident 1073641

                  Verified Resident 2022

                  10/9/2022

                  My experience has been great so far. My apartment is beautiful and spacious. I love the built-ins and the little office nook. The Staff are friendly and professional. Maintenance is quick to resolve issues. The staff at the office are quick to send out mass emails to keep the residents informed.

                    Manager

                    1/26/2023

                    The Village at Lake Lily
                    We are happy to have you as a valued resident! Feel free to come by the office anytime to say hello! We hope you enjoy all the community has to offer for many years to come! -Austin Nuvy, Leasing Manager
                    Review Author Icon

                    Resident 1073347

                    Verified Resident 2018 - 2022

                    10/8/2022

                    Gates haven't worked in years. The office management doesn't really care about fixing issues. The old management company before your company took over only had three people working in the office and did a better job than the group of people you have now. Cars are broken into and you guys send an email practically saying it's our fault.

                      Review Author Icon

                      Resident 1071631

                      Verified Resident 2021 - 2022

                      10/3/2022

                      Please look elsewhere to live - 10 or so cars were broken into this week because of the gates to the garage being stuck open and no security cameras. Elevator certificates have been expired since 2020, 10+ fire alarms in 2 months for no reason, and rats in the mail rooms because of improper garbage disposing. Impossible to get ahold of any leasing agents when calling the office or visiting in person because of poor staffing.

                        Review Author Icon

                        Resident 1071191

                        Verified Resident 2021 - 2022

                        10/1/2022

                        THEY DONT FIX ANYTHING BREAKINS ON CARS BREAKINS ON APARTMENTS DAMAGES EVERYWHERE NO FIXING TRASH NEVER COMES TO GET TRASH AMENTITIES NEVER WORK RODENTS AND ROACHES EVERYWHERE STAFF ARE LIARS AND CON ARTISTS

                          Updated Review

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                          Resident 1012045

                          Verified Resident 2021 - 2022

                          9/28/2022

                          Caulking was very poor in the kitchen. It was not done correctly. Old caulking is left and the caulking that was put in was very little and not done appropriately. The bath tub and sink in the bathroom was not done. I spoke with Damian about it.

                            Manager

                            10/17/2022

                            The Village at Lake Lily
                            Thank you for sharing your most recent service request information. Without your name I can't be sure but I believe your concerns were full addressed to your satisfaction. Please feel free to call the office to further discuss as we are here ready to assist! ~Amanda Torres, Community Manager
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                            Resident 1070038

                            Verified Resident 2014 - 2022

                            9/27/2022

                            Angel the maintenance supervisor is a wonderful human being who genuinely cares about my concerns. He and his team always go above and beyond to make things better. Great location and more than fair price for my apartment - and I monitor the market.

                              Manager

                              10/17/2022

                              The Village at Lake Lily
                              Agreed! Angel and the rest of the service team are absolutely wonderful! We are happy to offer a great team with a great apartment at a great price! Thank you for choosing to call us home! ~Amanda Torres, Community Manager
                              Review Author Icon

                              Resident 1058819

                              Verified Resident 2017 - 2022

                              8/26/2022

                              I've been in this apartment for a few years now, and since management changed it has declined tremendously, the fact that we have a rat infestation and a break-ins due to a gate that hasn't functioned in years is ridiculous.

                                Updated Review

                                Review Author Icon

                                Resident 694799

                                Verified Resident 2011 - 2022

                                8/18/2022

                                Older large Complex with beautiful different layouts of units. Beautiful area of town that is surrounded by many lakes, lots of history, lots of art, and awesome entertainment, shopping and dining are within walking distance or a short drive. We Have Truly Great Office Management. We Have Truly Amazing Maintenance Associates . We have lived here 11 years and gone through many changes in ownership and management. Unfortunately, rent has really increased, but that appears to be the new normal in our area now. We are hopeful that will not continue to hit us all hard financially in the future. The security and amenities need updating and from we understand that is going to be done this year. We would rather keep our current amenities as is vs the rent increases. We really value the truly remarkable associates that have demonstrated the ability to resolve any issues promptly and efficiently. We feel like they are part of an extended family in our lives.

                                  Review Author Icon

                                  williamn0084744@gmail.com

                                  Resident 2020 - 2022

                                  8/15/2022

                                  Excessive Noise.

                                  Excessive Noise- This review is from a current resident at The Village at Lake Lily. I moved into The Village at Lake Lily about 2 ½ years ago and on the 4th floor. Every evening into the early morning hours since my first night at this apartment complex I hear people shouting, running, and skateboarding on the roof. I have spoken to my neighbors about the issue, and they confirmed they can hear the same thing every night. If it were to rain, these people will get back on the roof immediately. I have made several complaints to the leasing office about the excessive noise on the roof several different ways. Since the issue happens at night (when the office is closed), I have contacted the overnight line to make a complaint and the only thing the person could tell me was to call the 911 non- emergency line. I made the phone call to 911 and was told there nothing they could do because they could not access the roof. There have been no changes about the sound, and I have sent yet another email to management with no response. Last night I heard people on the roof from… See More>
                                    Review Author Icon

                                    Resident 1051785

                                    Verified Resident 2019 - 2022

                                    8/5/2022

                                    The community started off really nice and I was excited to move in. Within a year, it quickly deteriorated and lost most of its value. Things aren't cleaned frequently, maintenance requests aren/t completed in a timely manner or correctly, and the gates have been broken for over 2 years. Packages are often lost or stolen. Rent increases drastically but quality never does. I would not recommend this complex unless it is your last resort.

                                      Updated Review

                                      Review Author Icon

                                      Resident 786963

                                      Verified Resident 2019 - 2022

                                      8/4/2022

                                      This is a great place to live. The location is the perfect area for anything you would like to do. The staff is very friendly. The maintenance team is on time and prompt. this place is NOT roach infested!!!

                                        Review Author Icon

                                        Resident 1047271

                                        Verified Resident 2020 - 2022

                                        7/22/2022

                                        blahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hhjhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

                                          Review Author Icon

                                          Resident 1046206

                                          Verified Resident 2021 - 2022

                                          7/19/2022

                                          PROS: Large apartments, a lot of square feet. I like the lake next door, I feel very safe, even walking late at night. The people that live here are all seem nice. CONS: Paper thin walls and ceilings. Gone through 4 different property mgrs in less than year. Mgmt seems like they dont care or hands are tied. The most confusing property & worse place to receive deliveries. The parking garage gates have never worked. The retail parking spaces can be loud.

                                            Review Author Icon

                                            Resident 1044183

                                            Verified Resident 2021 - 2022

                                            7/13/2022

                                            I am annoyed to hell and back about my AC....Which I have now submitted 5 requests since April to get fixed. Issue keeps happening and nothing is being done to actually fix it. All that seems to be happening is shotty touch up work

                                              Updated Review

                                              Review Author Icon

                                              Resident 909579

                                              Verified Resident 2021 - 2022

                                              7/10/2022

                                              I work more now since rent has increased an not able to utilize the amenities as much as I use to. Looking forward to them upgrading the gym and it would be nice if they could add other amenities like a car care center.

                                                Review Author Icon

                                                Resident 1040721

                                                Verified Resident 2022

                                                6/30/2022

                                                We just moved in to the village at lake lily and since we were looking for the apartment to call our forever home, we couldn't have found a better place for it. Besides the excellent location and wonderful floor plans, the experience is greatly enhanced by the personnel that are working here. They care a lot about the conditions of our home and that we are having the best experience possible. Thank you Village at Lake Lily - I can honestly say this is the happiest I have ever been in a place and look forward to living here.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A1

                                                  1 Bed, 1 Bath | 764 - 888 sq. ft.

                                                  $1,525 - $3,553

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  A2

                                                  1 Bed, 1 Bath | 851 - 921 sq. ft.

                                                  $1,675 - $3,532

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  A3

                                                  1 Bed, 1 Bath | 939 - 1,005 sq. ft.

                                                  $2,049 - $4,077

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  B+

                                                  Review Ratings

                                                  Noise

                                                  3.7

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  3.7

                                                  Office Staff

                                                  3.7

                                                  Maintenance

                                                  3.3

                                                  Neighborhood

                                                  5.0

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  D+

                                                  Number of reviews in the past 365 days

                                                  3

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  C

                                                  Average time to respond to reviews

                                                  42.67 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Full Size Washer and Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $20
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $20. Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 9' and 10' Ceilings
                                                  • Balcony or Patio
                                                  • Built-In Working Desk Available
                                                  • Ceiling Fans in Bedrooms
                                                  • Controlled Access
                                                  • Elevator
                                                  • Energy and Water Efficient Appliances
                                                  • Faux Wood Floors
                                                  • Fitness Center
                                                  • Granite and Quartz Countertops
                                                  • Internet Café & Coffee Bar
                                                  • Live/Work Suites Available For Rent
                                                  • Lush Courtyards With Seating Area
                                                  • On-Site Retail & Restaurants
                                                  • Outdoor Gas Grilling Stations
                                                  • Poolside Cabanas
                                                  • Resort Style Pool and Spa
                                                  • Roman Tubs
                                                  • Walk In Closets
                                                  • Walk In Showers
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                                                  Leasing

                                                  The Village at Lake Lily offers the finest luxury apartment living in the Cultural Corridor of Downtown Maitland. Our newly renovated apartment homes are complete with California-style islands, stunning granite countertops, complete stainless steel or GE black appliance packages and two modern cabinet finishes to choose from are just the start. Our amenities package offers relaxing spaces that will take away worries from a long day. Stunning courtyard views are easily seen from your private patio while you are nestled in the comfort of your one-, two- or three-bedroom home. Location is not an issue at Village at Lake Lily as with its convenient location and on-site retail, dining, shopping, and entertainment are all at your fingertips.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  A-
                                                  A-
                                                  Communities
                                                  3423

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 07/11/2023
                                                  Q: what is the income requirement for here?

                                                  Frequently Asked

                                                  Based on 283 number of votes by renters, The Village at Lake Lily is currently rated 4.1 out of 5 stars.
                                                  The Village at Lake Lily is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Village at Lake Lily is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  The Village at Lake Lily is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  The Village at Lake Lily is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  The Village at Lake Lily is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Village at Lake Lily is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 42.67 days to their community reviews in the past year.
                                                  Greystar
                                                  Cats Allowed
                                                  Rent: $20
                                                  Dogs Allowed
                                                  Rent: $20
                                                  Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  June 2024

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                                                  Baths

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                                                  The Village at Lake Lily is a 764 - 1,845 sq. ft. apartment in Maitland in zip code 32751. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,525 - $5,754. Nearby cities include Edgewood, Orlando, Winter Park, West Park, and Eatonville.

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