The Village at Lake Lily
#8,234 #3 #1,021

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The Village at Lake Lily

921 S. Orlando Avenue, Maitland, FL 32751
(283 Reviews)
$1,525 - $5,754/mo

The Village at Lake Lily Reviews

(226)

4.1 rating

See Details

283 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 957946

Verified Resident 2020 - 2021

10/8/2021

I have lived at the Village of Lake Lily for over a year. Honestly, I have no complaints besides the dog poop and amazon. Also, if they could add AC in the elevator that would be amazing. Maybe a 24 hour pool with an agreement for noise and excess guests.

    Manager

    10/9/2021

    The Village at Lake Lily
    Hello and thank you for your wonderful feedback. We are happy to hear that you are enjoying your time here with us. We are always working towards becoming better each day and providing the best experience and greatly appreciate these fantastic suggestions! Brittany Torres ~ Leasing Manager

    Updated Review

    Review Author Icon

    Resident 759414

    Verified Resident 2018 - 2021

    10/8/2021

    And I have no complaints maintenance is excellent everything is done very orderly no problems in the office all the staff is very helpful in anything that you need I enjoy living here other then the hall way issues and the garages sometimes are dimly light and Of course the one major issue that needs to be attended to as we are paying security for the gate Im not letting other cars in and out in building C and it has been broken for over I believe two months maybe even longer and its still not fixed

      Manager

      10/9/2021

      The Village at Lake Lily
      Hello and thank you for your feedback, we are so happy to hear that you are enjoying your time here with us! We are aware that the gates on building C are down, however we are working diligently to get them back up and running and hope to have them back soon! Brittany Torres ~ Leasing Manager
      Review Author Icon

      Resident 956778

      Verified Resident 2020 - 2021

      10/8/2021

      We have enjoyed living at Lake Lilly for over a year now, we have enjoyed our time here. The lake is beautiful, everything you need is very close, and the shops down below are some of our favorite places to take family and friends. We love living at Lake Lilly.

        Manager

        10/9/2021

        The Village at Lake Lily
        Hello and thank you so much for the kind words, we are so happy to hear just how much you love living here and sharing that experience with family and friends. Thank you for calling us home! Brittany Torres ~ Leasing Manager
        Review Author Icon

        Resident 939058

        Verified Resident 2020 - 2021

        8/13/2021

        Nice modern looking luxury apartments, in a suburban, and quiet area. Restaurants, hair salon, and nail spa all in one location. I could not ask for a more convenient place of living. Parking garage gates could be more secure, which would be my only complaint.

          Manager

          8/13/2021

          The Village at Lake Lily
          Hello and thank you so much for your feedback, we are so happy to hear how happy you are here living with us! Thank you for letting us know your concerns, we are always looking for areas we can improve in! Brittany Torres ~ Leasing Manager
          Review Author Icon

          Resident 938992

          Verified Resident 2020 - 2021

          8/13/2021

          I've already expressed my satisfaction with the community in which I live. It's a good place to call home and affordable living at its best. I would definitely recommend to a friend. Only con, is the water and sewage charges.

            Manager

            8/13/2021

            The Village at Lake Lily
            Hello, we are so happy to hear that you are happy here with us and thank you for your feedback! Brittany Torres ~ Leasing Manager
            Review Author Icon

            Resident 932154

            Verified Resident 2020 - 2021

            7/27/2021

            Its been a really positive transitional place, but feels like thattransitional. I wish I felt more comfortable in the interior of the building or that my basics and taking care of a household as a single woman were taken more into account. I physically can barely lift my garbage, let alone bring my groceries to my apartment

              Manager

              7/29/2021

              The Village at Lake Lily
              Hello and thank you for your feedback, I would love to assist you in ensuring that your experience here with us is a great one as your happiness is out top priority. Please feel free to stop by the office and ask for myself, or give us a call. Brittany Torres ~ Leasing Manager
              Review Author Icon

              Resident 930963

              Verified Resident 2019 - 2021

              7/24/2021

              Everything about The Village at Lake Lily has made living here a wonderful experience. But I especially love the amenities and community appeal. I love walking around the lakes and being able to walk to multiple shops and restaurants. Its a beautiful neighborhood!

                Manager

                7/24/2021

                The Village at Lake Lily
                Hello and thank you so much for your feedback, we are so happy to hear how happy you are here with us! Thank you for the five stars! Brittany Torres ~ Leasing Manager
                Review Author Icon

                Resident 928539

                Verified Resident 2018 - 2021

                7/18/2021

                Overall very pleased. Great complex for singles, couples and dogs. Lots of restaurants/night spots within walking distance. Not good for families with small children. No playground facilities and no places for them to vent their energy except for the pool. There is a public park next door but, when there is a family with young children in the apartment above you.... Running around and jumping up and down... They're just being kids but it's unnerving if you're below them.

                  Manager

                  7/19/2021

                  The Village at Lake Lily
                  Hello and thank you for your feedback, I am pleased to hear that your overall experience here with us has been a pleasant one! I would love to speak to you directly regarding your upstairs neighbors as I have some suggestions on how we can resolve this! Please give us call to further discuss. Brittany Torres ~ Leasing Manager
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                  Resident 922813

                  Verified Resident 2021

                  7/1/2021

                  I love the neighborhood but again, I do wish that the house was cleaned properly. I could tell it was not because its become difficult for me to breathe. Im happy I have the right medicine to keep my asthma under control.

                    Manager

                    7/1/2021

                    The Village at Lake Lily
                    Hello, we are so happy to hear that you love the neighborhood! As for your concerns, I would love to speak with you directly so that we may get them resolved. It is imperative to us that you are happy and feel comfortable in your home. Please call or schedule an appointment with us so we may assist you. Brittany Torres ~ Leasing Manager

                    Updated Review

                    Review Author Icon

                    Resident 785460

                    Verified Resident 2020 - 2021

                    6/26/2021

                    I love living here! The office staff is efficient and professional, responding to any concerns in a timely manner. The maintenance team is wonderful here and resolve all issues in a timely manner. I would definitely recommend this community.

                      Manager

                      6/28/2021

                      The Village at Lake Lily
                      Thank you for the five stars! I love hearing how happy here you are with us, will continue to do our best to maintain these five stars! Brittany Torres ~ Leasing Manager

                      Updated Review

                      Review Author Icon

                      Resident 777502

                      Verified Resident 2017 - 2021

                      6/21/2021

                      With the understanding that the pandemic slows things down it takes to long for bld to be painted, guest & resident parking garage filthy, interior hallways & fans filthy. Gym outdated, parking & garbage valet rules not enforced, garage doors, fob access doors & fountains always broken. Apartment size & style are great as well as pool area and nearby park. Great neighbors and pet friendly community.

                        Manager

                        6/24/2021

                        The Village at Lake Lily
                        Thank you so much for your feedback. I would love to speak with you directly and address all your concerns. It is extremely important to us that you are enjoying your home and every aspect of living in our beautiful community. Please call or make an appointment for us to talk through and to ensure your concerns are properly addressed. Thank you, Brittany Torres ~ Leasing Manager
                        Review Author Icon

                        Resident 917146

                        Verified Resident 2021

                        6/15/2021

                        No thank you. I have lived here for a short time. I enjoy living here. Wish there was more dog outdoor stations other than the gravel stations in the parking lot. Angel has been prompt and completes all of my maintenance requests quickly. He is very good with my dog too.

                          Manager

                          6/15/2021

                          The Village at Lake Lily
                          Thank you so much for your feedback! Angel is an incredible member of our team and we are lucky to have him! Do not forget you have access to Lake Lily park where you can take your pup for walks and also enjoy the weekly farmers market on Sunday's! Brittany Torres ~ Leasing Manager

                          Updated Review

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                          Resident 689699

                          Verified Resident 2014 - 2021

                          5/31/2021

                          The Village at Lake Lily is close to shopping and major commuter routes. The complex has updated amenities and is a quiet community for professionals. There is a park close by that is great for dog walking.

                            Manager

                            6/3/2021

                            The Village at Lake Lily
                            Thank you so much for the five stars! We are so happy to hear you are enjoying the many amenities we have to offer and love having you apart of our community! Brittany Torres ~ Leasing Manager
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                            Resident 904221

                            Verified Resident 2020 - 2021

                            5/15/2021

                            Great location and neighborhood. Staff is friendly and helpful. Lake lily is a beautiful park. There are a lot of pets here and there is often a stench of urine in the halls and entry ways. The pool are is nice and tended too often. The gym is nice with wipes to clean and plenty of machines.

                              Manager

                              5/15/2021

                              The Village at Lake Lily
                              Thank you so much for your feedback! We love hearing how much you enjoy the amenities and thank you for the kind words! Brittany Torres ~ Leasing Manager
                              Review Author Icon

                              Resident 904220

                              Verified Resident 2020 - 2021

                              5/15/2021

                              The Village at Lake Lily is a beautiful place to live! The staff are so incredibly friendly and helpful, the location is amazing, and the community is very welcoming! Located right next to Lake Lily Park, its a beautiful place to enjoy nature as well as local farmers markets and art fairs!

                                Manager

                                5/15/2021

                                The Village at Lake Lily
                                We are so happy to hear you are enjoying your new home! Thank you so much for the kind words, we love having you apart of our community! Brittany Torres ~ Leasing Manager
                                Review Author Icon

                                anonymous

                                Resident 2019 - 2021

                                5/5/2021

                                Although they have made some nice recent upgrades to the pool area, a lot of other areas are lacking. The noise between apartments is unlike anything I have ever experienced and I have lived in various apartments since 2009. If you live on 2 or 3 be prepared to hear every step from the person above, and if you're lucky enough to live above someone who loves to play loud music, you'll get to enjoy that as well. vibrations, banging, even extreme arguing and questionable behavior by other residents seem to be acceptable and common here. The staff doesn't do anything about the noise complaints but ramble off the same verbiage they say every time about their procedure and also refer us to an off-duty police officer that lives here for evening and weekend noise issues. I have had multiple times of no responses to complaints and then was told by the off-duty police the best solution would be to move to another unit. the Maintenance staff is very kind, friendly, and sufficient, but you can tell they are not managed well as it takes several follows up to make sure something is going to get done and not at… See More>
                                  Manager

                                  5/6/2021

                                  The Village at Lake Lily
                                  Hello, thank you for your feedback. We strive to resolve any issues you and any other residents may be experiencing. We would be more than happy to speak with you and assist in resolving these issues. Please feel free to give us a call and ask for me directly, or we can schedule a meeting and speak directly. Brittany~ Leasing Manager
                                  Review Author Icon

                                  Resident 894063

                                  Verified Resident 2020 - 2021

                                  4/16/2021

                                  I am very disappointed with my living experience at the Village at Lake Lily. My upstairs neighbors are very noise, especially late at night despite my noise complaints. I've also noticed an increase in maintenence issues in my apartment including the washing machine breaking, my fridge continuously leaking despite maintenence coming twice to "fix it" and a water leak that broke through my ceiling and wasn't fixed for over a month. I do not anticipate I'll be renewing my lease again once it is up and will fins housing elsewhere.

                                    Manager

                                    6/24/2021

                                    The Village at Lake Lily
                                    We appreciate your feedback. It is extremely important to us that you are enjoying your home and every aspect of living in our beautiful community. We would like to talk more in depth about your concerns. Please call or make an appointment for us to talk through and to ensure your concerns are properly addressed. Thank you, Amanda Torres ~ Assistant Property Manager
                                    Review Author Icon

                                    Resident 892990

                                    Verified Resident 2020

                                    4/13/2021

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                                      Manager

                                      4/13/2021

                                      The Village at Lake Lily
                                      Thank you for your 4-Star Review! We would love to hear all about your experiences! Feel free to stop by the office or give us a call with any question, concerns or just to say hello! Hope to hear from you soon! Thank you, Amanda Torres ~ Assistant Property Manager
                                      Review Author Icon

                                      Resident 891274

                                      Verified Resident 2021

                                      4/9/2021

                                      I've really enjoyed living in this community. The location is fantastic - I love being directly next to a park, I love having a parking garage, and it's great being able to walk directly to a restaurant without driving. I have no major complaints - overall the complex is quiet, relatively clean, and safe.

                                        Manager

                                        4/9/2021

                                        The Village at Lake Lily
                                        Hello Verified Resident, we are so happy to hear how much you are loving being apart of our community! We are ecstatic to have you call us home! Brittany Torres ~ Leasing Manager
                                        Review Author Icon

                                        Resident 874493

                                        Verified Resident 2020

                                        2/20/2021

                                        Hi I just wanted to mention that I had some repairs that needed to be done and Nelson was the person who completed the repairs and he did such an amazing job !! there was a number of things to be done and one was kind of difficult because the person who lived there before had a dog that had chewed up the window ledge and so when I moved in that was chewed up so he was able to completely repair it and it looked great !! I am not sure how he did it .. he also fixed my toilet - you had to hold down the lever to flush but he fixed to so I no longer have to do that .. he also did a few other things that needed to be done as well.. he left service notes about what was completed and left a very nice note saying to have a nice day .. when I arrived home I was so happy and felt great about my apartment .. Nelson is wonderful !! He even arranged my candles in a nice little way on my toilet after he was done (I had them already… See More>
                                          Manager

                                          2/26/2021

                                          The Village at Lake Lily
                                          Hello Verified Renter, we are so happy to hear that you had such a wonderful experience and that all your repairs were handled with such great care. Nelson is a phenomenal member of our team and we are so lucky to have him apart of our team here at Lake Lily! Brittany Torres ~ Leasing Manager
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                                          Resident 865842

                                          Verified Resident 2020

                                          1/22/2021

                                          Love the restaurantsin close proximity.(Pho and Teak and Antonios). Love the train, Sunday Farmers Market,at the Lake Lily park right next door. AWESOME LOCATION to my office and clients. Close to the library, and shopping. Residents are usually quiet, it seems to be visitors to the retail that make noise.

                                            Manager

                                            1/27/2021

                                            The Village at Lake Lily
                                            Hello Verified Resident, we are so pleased to hear how much you are enjoying living here! Brittany Torres ~ Leasing Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 854738

                                            Verified Resident 2019 - 2020

                                            1/9/2021

                                            I absolutely love the location of the complex. And the amenities are finally back open which is great, since that inflates the rent. I am big on customer service and the front office staff is lacking in that area. More extensive training would go a long way.

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                                              Resident 861116

                                              Verified Resident 2020

                                              1/9/2021

                                              Was promised the exact layout of an apartment we toured. That was not true. At moved in, the carpet was dirty and stained, subfloor was missing under carpet and baseboard was missing in restroom. I had to go down stairs for every issue I have experienced so far because Maintenance claimed to have completed work that was NOT completed online. Gym equipment is very very outdated and so is pool furniture. The computer room and rec room are still closed.

                                                Manager

                                                1/15/2021

                                                The Village at Lake Lily
                                                Hello Verified Resident, I am so sorry to hear that you have experienced these inconveniences. I would be more than happy discussing these issues with you in person and finding a solution. Brittany Torres ~ Leasing Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 837798

                                                Verified Resident 2020

                                                1/7/2021

                                                My experience has been amazing so far! All of the property staff have been friendly and professional. The maintenance is prompt. If they are unable to fix it they will schedule a third party within 24hrs. The property is beautiful and well maintained. Its also right next to Lake Lily which is a huge plus. I highly recommend this property.

                                                  Manager

                                                  1/8/2021

                                                  The Village at Lake Lily
                                                  Hello Verified Resident, we are so happy to hear how much you are enjoying your time here with us! Thank you for the five stars and the kind words! Brittany Torres ~ Leasing Manager
                                                  Review Author Icon

                                                  Lazer1244

                                                  Resident 2018 - 2021

                                                  1/5/2021

                                                  This is a fantastic place to live, new management headed up by Alyssa keeps getting better every day, all the office staff is extremely friendly as well as helpful, maintenance is fast, responsive with very professional friendly technicians, the building is located in a beautiful neighborhood, I am very happy to have renewed my lease here ! Many thanks to everyone that works here, Steven W.

                                                    Manager

                                                    1/6/2021

                                                    The Village at Lake Lily
                                                    Hello Steven, we are ecstatic to hear how much you love living here! Alissa is an incredible Property Manager! Thank you so much for the kind words and the five stars! Brittany Torres ~ Leasing Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 764 - 888 sq. ft.

                                                    $1,525 - $3,553

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 851 - 921 sq. ft.

                                                    $1,675 - $3,532

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 939 - 1,005 sq. ft.

                                                    $2,049 - $4,077

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings

                                                    Noise

                                                    3.7

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    3.3

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D+

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    42.67 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Full Size Washer and Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $20
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $20. Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' and 10' Ceilings
                                                    • Balcony or Patio
                                                    • Built-In Working Desk Available
                                                    • Ceiling Fans in Bedrooms
                                                    • Controlled Access
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Granite and Quartz Countertops
                                                    • Internet Café & Coffee Bar
                                                    • Live/Work Suites Available For Rent
                                                    • Lush Courtyards With Seating Area
                                                    • On-Site Retail & Restaurants
                                                    • Outdoor Gas Grilling Stations
                                                    • Poolside Cabanas
                                                    • Resort Style Pool and Spa
                                                    • Roman Tubs
                                                    • Walk In Closets
                                                    • Walk In Showers
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                                                    Leasing

                                                    The Village at Lake Lily offers the finest luxury apartment living in the Cultural Corridor of Downtown Maitland. Our newly renovated apartment homes are complete with California-style islands, stunning granite countertops, complete stainless steel or GE black appliance packages and two modern cabinet finishes to choose from are just the start. Our amenities package offers relaxing spaces that will take away worries from a long day. Stunning courtyard views are easily seen from your private patio while you are nestled in the comfort of your one-, two- or three-bedroom home. Location is not an issue at Village at Lake Lily as with its convenient location and on-site retail, dining, shopping, and entertainment are all at your fingertips.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 07/11/2023
                                                    Q: what is the income requirement for here?

                                                    Frequently Asked

                                                    Based on 283 number of votes by renters, The Village at Lake Lily is currently rated 4.1 out of 5 stars.
                                                    The Village at Lake Lily is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Village at Lake Lily is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Village at Lake Lily is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 42.67 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $20
                                                    Dogs Allowed
                                                    Rent: $20
                                                    Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    June 2024

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                                                    The Village at Lake Lily is a 764 - 1,845 sq. ft. apartment in Maitland in zip code 32751. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,525 - $5,754. Nearby cities include Edgewood, Orlando, Winter Park, West Park, and Eatonville.

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