The Village at Lake Lily
#8,234 #3 #1,021

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The Village at Lake Lily

921 S. Orlando Avenue, Maitland, FL 32751
(283 Reviews)
$1,525 - $5,754/mo

The Village at Lake Lily Reviews

(226)

4.1 rating

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283 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 658881

Verified Resident 2018 - 2019

7/1/2019

Great peaceful and very relaxation perfect for a young man who is very independent, it also has great water and ac no problems truly with the maintenance and the facilities the staff maintains are beautiful, thank you.

    Manager

    7/9/2019

    The Village at Lake Lily
    Thank you so much for your review. We truly appreciate you taking the time to provide your feedback. Feel free to stop by the office and say hello!
    Review Author Icon

    Resident 658593

    Verified Resident 2017 - 2019

    10/15/2019

    My first year here, it was good. However, in the past year, it hasnt been so great. The gates are always broken and the elevators are always broken. The floors and walls are filthy and are not cleaned regularly like they used to be.

      Manager

      7/8/2019

      The Village at Lake Lily
      Thank you for taking the time to share your experience. We would like to apologize for any inconvenience your wait may have caused. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 407-998-7777. We look forward to speaking to you soon!
      Review Author Icon

      Resident 658334

      Verified Resident 2016 - 2019

      6/29/2019

      My experience here has been average at best. My experience here has been average at best. My experience here has been average at best. My experience here has been average at best. My experience here has been average at best.

        Manager

        7/8/2019

        The Village at Lake Lily
        Thank you for your feedback for The Village at Lake Lily. Our team works hard to provide all of our residents with Hassle Free Living so we are sorry to hear about your experience but want to assure you that that the happiness of our residents is always our top concern. We hope that you will give us the opportunity to turn your experience with us into a positive one. If you have any outstanding issues or concerns please don't hesitate to reach out so we can get those immediately addressed. We look forward to making The Village at Lake Lily a place where you are proud to call home!
        Review Author Icon

        Resident 654824

        Verified Resident 2017 - 2020

        3/30/2020

        I love the amenities, apartment, neighbors and maintenance staff. Since management switched to Alissa, it has been much better. Communication could still be better with corporate. They seem not to be connected and know even what county the building is in when sending resources during COVID19.

          Manager

          6/27/2019

          The Village at Lake Lily
          Thank you for your feedback, and sincerely apologize for the inconvenience and frustration you've experienced with the office staff. We would love for you to stop by the office to discuss your concerns in detail so we can improve your experience going forward. We would also like to invite you to bring your dog to the office and check out our new Pet Bar. Again, Thank you for your review. - Alissa, Property Manager
          Review Author Icon

          Resident 654781

          Verified Resident 2016 - 2019

          6/20/2019

          I enjoy the location, because it's within walking distance of several restaurants, and within a mile or two of several grocery stores and retail shops. It's a relatively quiet community, and the management is always very responsive to tenant concerns.

            Manager

            6/27/2019

            The Village at Lake Lily
            Thank you for your kind review. We're thrilled you enjoy living at The Village Lake Lily! Again, thank you for taking the time to share your feedback.
            Review Author Icon

            Resident 652518

            Verified Resident 2017 - 2019

            6/14/2019

            It has been pleasant overall. I don't want to continue to comment but this is saying I have a minimum of 201 characters so I am just going to keep typing this out. If I had a survey for this survey, I would suggest

              Manager

              6/27/2019

              The Village at Lake Lily
              Thank you so much for your 5 star rating! Please contact the leasing office with any further comments or suggestions you wish to share. Again, thank you for taking the time to share your feedback.
              Review Author Icon

              anonymous

              Resident 2016 - 2017

              9/18/2017

              My husband, my toddler & I Love this place!!! This is my home for the last 2 years and signing another year. So great to live in a place where there are also businesses around e.g I can go for dinner, get my nails done, get a massage and then go to chiropractor across the street which by the way only charges $45... This place has a great community and I love my neighbors as well as walking to the park, farmers market, library and the list goes on. Jordan is Amazing and manages this place like as if it is her own. The rest of the people in the office and staff is pretty great to. My only hope is I wish the pool was heated because there are certain times of the year that the sun doesn't heat the pool and gets way too chilly to swim but that's a minor issue to my overall satisfaction.

                Manager

                10/18/2017

                The Village at Lake Lily
                Thank you for your 5 star review.
                Review Author Icon

                anonymous

                Resident 2015 - 2017

                6/18/2017

                Friendly staff that's always accommodating. AMAZING location - right off of 17-92 between downtown Maitland and Winter Park's Park Avenue and 5 minutes away from I-4. Accommodations are rather nice as well (Pool area, public meeting spaces, fitness area). It's also right next to a park for kids to play or dogs to be walked! A little on the higher price, but you best location you'll find for the price.

                  Manager

                  9/1/2017

                  The Village at Lake Lily
                  Thank you very much for your feedback. we value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! The Village at Lake Lily Team
                  Review Author Icon

                  Jtortorici

                  Resident 2014 - 2017

                  4/25/2017

                  I have been living here for 4 years now and absolutely love it! The location is close to Rollins, where I attend school an also just 5 minutes away from Park Ave and Winter Park Village. My apartment (one bedroom, one bath) has more than enough space for me and can hardly ever hear any of my neighbors. Both of the pools are extremely nice with hot tubs, lounge chair, cabanas, and grills to cook whenever you want. I would reccomend living here whether you are a student like myself or not.

                    Manager

                    6/6/2017

                    The Village at Lake Lily
                    Thank you so much for taking the time to place this review! We appreciate you!
                    Review Author Icon

                    anonymous

                    Resident 2015 - 2017

                    4/8/2017

                    I have lived at The Village of Lake Lily since may 2015. I have throughly enjoyed living here. The location is perfect. I have been able to enjoy many festivals here at the lake. Plus, there is a farmer's market here every Sunday, and you are close to some of the BEST restaurants in the area. The apartments are beautiful with high ceilings, crown molding, gorgeous granite kitchen counters with an island. My favorite is that it is an open floor plan. I love to cook, and I am able to cook, watch tv and chit chat with everyone. Both pool areas are fantastic. They have cabanas, and a cozy hot tub and fireplace for the cool nights. The Village of Lake Lily is, hand's down, the BEST place I have ever lived. Plus, the entire staff are super awesome, kind and caring!!!

                      Manager

                      6/6/2017

                      The Village at Lake Lily
                      Wow, what a great review! Thank you so much! Village at Lake Lily is happy to have you as a part of our community!
                      Review Author Icon

                      erricajamil

                      Resident 2015

                      9/16/2015

                      I absolutely love the Village at Lake Lily!! The ladies in the leasing office go above and beyond for us and it's so nice. I feel right at home here with the quality of service we receive. Whitney, Alex, Michelle and Jordan are a blessing to my family. My fiancé went into the hospital and he mentioned that to them and he was kidding but he said "If i have balloons at my door and a nice welcome home note that would be great" THEY DID THAT!!!! How sweet of them to take the time to do that for him. Also he told them about his birthday and they had the whole office and maintenance crew sign a paper saying happy birthday and they attached it to our door with a balloon. That was so incredibly sweet of them and it made his day!!! Thank you office staff for all that you do! The maintenance crew also go above and beyond as well. Anything you call in or ask of them, they do it with a smile on their face and they love what they do, you can tell by their cheerful attitude. They respond right away as well. One… See More>
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                        DrShulgin

                        Resident 2014 - 2015

                        6/21/2015

                        Nice Place. The leasing admin will rob you of every cent they can while you live there. They have lots of loopholes written into the lease that they will use to fine you for everything they can think of. I lived there for one year, and although I liked it site wise, I really felt that I was just being abused by the leasing office trying to squeeze every penny they could from me.

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                          anonymous

                          Resident 2014 - 2015

                          6/21/2015

                          DON'T BELIEVE THE FAKE REVIEWS. I was very excited to move here last year. The building looked new, amenities looked great, and the inside of the apartment was pretty nice. But what they don't show you on your tour is the disgusting amount of animal feces that are ALWAYS in the hallway. I ignored it the first few times I noticed it, but it's to the point where it's in the hallways almost every single day. On top of that, the people in the leasing office are very rude. They seem so nice and helpful while your signing that lease but the minute you sign those papers they don't give a ---- about you. Aside from those problems, there has been constant other little problems as well. The hot tub at one of the pools wasn't working for months, cars have been broken into inside the "locked" garage, and the fire alarms have gone off multiple times. There has also been a few times where I was studying at the computer lounge and the staff came in their on their break, turned the TV and radio on, in complete disregard for the fact that residents are in there studying. Overall,… See More>
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                            anonymous

                            Resident 2014 - 2015

                            6/16/2015

                            Very disappointed. The hallways constantly smell of dog feces, and often times the mess stays there for hours. And their response when they are made aware of the past messes have been "oh well it's YOUR job to notify us." The fire alarms have gone off 3-4 times in the middle of the night, often lasting for 15+ minutes. There has also been a number of car breaks ins within the parking garage. And on top of all that, the staff is rude and doesn't seem to care about anything other than getting their money. So if you like smelling dog fences, waking up in the middle of the night to loud alarms, and possibly having your car broken into, then this is the place for you!

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                              anonymous

                              Resident 2014 - 2015

                              2/24/2015

                              Very sad this place turned out to be a huge letdown. I didn't have the chance to view the place as I was moving from out of state and I asked Alex, the leasing manager, numerous questions. She seemed super nice but in the end she was just trying to make a sale and the place had numerous issues from roaches to constant noise to lack of safety and an unprofessional staff. First off, the apartments are of an adequate size and at first sight, they look ok. I was happy until I went to sleep the first night. The walls are paper thin and you can hear everything -- from your neighbor showering and using the toilet to people walking upstairs to people in the bedroom behind you... Then there's the train that runs right next to the apartment. Alex told she was placing me at an apartment farthest away and I wouldn't even notice the train. I did every day and night at 12 a.m, 1 a.m. and so on; you get the picture. There are also a lot of college students who live here. They will pregame in the open parking area every Thursday to Saturday, yelling… See More>
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                                eas823

                                Resident 2014

                                10/22/2014

                                My apartment was beautiful upon move-in and I had absolutely no complaints. Any questions for the leasing staff were addressed very quickly. Great location, beautiful complex, and nice staff who are professional and helpful.

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                                  Threadheart21

                                  Resident 2012 - 2014

                                  5/28/2014

                                  I just signed my 3rd lease at The Village at Lake Lily. I'm a small business owner and have been in Orlando for over 8 years. I have friends that live all over town and I have yet to visit a nicer apartment than mine. My girlfriend lives in Aspire, which is one of the premier Downtown Orlando apartments. The interior of her apartment doesn't compare to the quality of my Lake Lily apartment. The kitchen cabinets,counters, and bathrooms down to the baseboards are clearly of higher quality in Lake Lily. Their staff is wonderful, even though the only time I need them is to renew my lease. I had to have a new part put in my master bedroom ceiling fan, besides that I haven't had a single maintenance issue in 3 leases. The buildings almost have a compound feel to them, which makes them feel even more secure, safety is the least of my concern. The swimming pool area is immaculately maintained. I attached a picture I just took from my balcony while writing this review. After a stressful day I can walk across the street to Copper Rocket or Enzian for a drink. Also can have dinner… See More>
                                    Manager

                                    5/29/2014

                                    The Village at Lake Lily
                                    Wow, what a great review of your community! Our team would like to take a moment and truly thank you for taking the time to write this review about the quality of the apartment interiors and the amenities areas. Great news for the future of our amenities areas to share with you. Brand new pool furniture has been purchased and it is on the way. Let us know what you think when we get it installed just in time for Summer! Enjoy your home and please do not hesitate to let us know if you ever need anything. We are here for you. And don't forget to refer a friend to live in our community and we give you a little rent back! See the leasing office for details or just shoot us an email and we can send you the details. Leasing1.lakelily@morgangroup.com Take care! And thank you again for making Village at Lake Lily your home for another year. Sincerely, Nicki Romeo Regional Manager, Morgan Group, Inc.
                                    Review Author Icon

                                    Ana2014

                                    Resident 2014

                                    4/30/2014

                                    I have recently moved to The Village at Lake Lily and love it!! I have been impressed since the day I walked into the leasing office. The staff is warm and welcoming and very professional. The maintenance staff as well is accommodating and responsive. The apt is beautiful and the surroundings make me feel like I am at a resort- A continuous vacation!! Coming home now, especially after a long stressful day at work, is relaxing and peaceful. I highly recommend this as your next place to call home:) Ana T. Rodriguez

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                                      Lindsaybrown18

                                      Resident 2014

                                      2/24/2014

                                      We recently moved into Village at Lake Lily and so far everything has been wonderful. The office staff have made our move a smooth one, which was so important when we were transferred to the area and needed to move in quickly. There is much to do around the building, within (there is gym, pool table, pool with grills and outdoor fire places) and outside the building .The park next door is beautiful and we are looking forward to exploring the farmers market and food truck nights. It is also just minutes from Park Ave in Winter Park with amazing restaurants and shopping. When moving to the area, it was important for us to be in a great location with plenty of close by things to do. Village at Lake Lily totally fit the bill! The beautiful kitchen and overall spaciousness was an awesome bonus! Lindsay & Lake Brown

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                                        anonymous

                                        Resident 2014

                                        2/24/2014

                                        ATTN: FAKE REVIEWS. Anyone with any amount of intelligence and common sense will see the endless amounts of fake reviews below. You truly expect prospective renters to believe that residents are so enthralled with this place that they would all get together on the same days to post reviews? QUITE the contrary. In fact, I've been away from Lake Lily (thankfully) for almost a year and am STILL so disgruntled with the way that myself and other residents were treated, that I feel obligated to set the record straight and warn anyone who might consider renting here. When I moved out Lake Lily had every single possible contact for me. They had my new mailing address, my cell phone AND my e-mail. I had communicated with them via e-mail and phone before. They had both e-mailed AND called me to encourage me to renew my lease. I KNOW they had my information. I also included it on the final form for them to forward any mail or provide any information, further details about lease termination etc. Instead of using any single one of these channels, they chose to forward my final water bill to a collections agency. The collections agency… See More>
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                                          Oleaurre

                                          Resident 2014

                                          2/24/2014

                                          Absolutely a luxury treatment all the way! I love this place and so do my kids (and one is a teenager) the facilities are top notch and the location is superb. They have fix every issue I had while moving right away and they do it with gusto. If you have any issues on the administration side talk to Whitney and she will take care of it for you as well. I'm very happy to be a part of The Village a t Lake Lily.

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                                            HAVEN32

                                            Resident 2014

                                            2/24/2014

                                            I HAVE BEEN A RESIDENT AT THE VILLAGE AT LAKE LILY FOR ONLY A MONTH, HOWEVER, I HAVE HAD ALREADY EXPERIENCED THE PROFESSIONALISM AND ATTENTIVENESS OF THE MANAGEMENT TEAM REGARDING A FEW QUESTIONS AND CONCERNS I HAVE HAD. ANY PHONE CALL OR EMAIL THAT I HAVE EXCHANGED WITH THE MANAGEMENT HAS BEEN PROMPT, POLITE AND PROFESSIONAL. ANY CONCERN THAT I HAVE RAISED HAS BEEN MET WITH AND HANDLED IMMEDIATELY. I AM VERY HAPPY WITH MY DECISION TO LEASE AT THE VILLAGE AT LAKE LILY AND I WOULD NOT HESITATE FOR A MOMENT IN RECOMMENDING THIS PROPERTY TO ANYONE!

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                                              anonymous

                                              Resident 2011 - 2014

                                              2/24/2014

                                              I have lived here for 3 years and this is a great place to live! I feel extremely safe and the Manager and staff are prompt and extremely courteous. I really wish that I didn't have to move because I would stay longer!!

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                                                galee53

                                                Resident 2014

                                                2/21/2014

                                                While I have only been here a week, I love this place! I downsized from a 3/2 home and wanted something simple and easy to maintain after home ownership of more than 30 years! What fun it is to let someone else deal with all the headaches! Great location! Great staff..always friendly and courteous...even though my College Park friends want me back soon...not sure if that will ever happen! Thanks for having me!

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                                                  anonymous

                                                  Resident 2012 - 2014

                                                  2/18/2014

                                                  We have lived here for 26 months and I must say that it was a very pleaant experience for my wife and I. The staff was always extremely friendly and any issues that came up regarding maintenance were handled promptly and professionally. The quality of the apartments are top notch and very modern and upscale compared to other apartments we looked at. The location was great for us as we enjoyed walking to the restaurants and shops in and around the Maitland area. Everything you need to call this home is in close proximity and easily accesible.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 764 - 888 sq. ft.

                                                    $1,525 - $3,553

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 851 - 921 sq. ft.

                                                    $1,675 - $3,532

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 939 - 1,005 sq. ft.

                                                    $2,049 - $4,077

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings

                                                    Noise

                                                    3.7

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    3.3

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D+

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    42.67 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Full Size Washer and Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $20
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $20. Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' and 10' Ceilings
                                                    • Balcony or Patio
                                                    • Built-In Working Desk Available
                                                    • Ceiling Fans in Bedrooms
                                                    • Controlled Access
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • Granite and Quartz Countertops
                                                    • Internet Café & Coffee Bar
                                                    • Live/Work Suites Available For Rent
                                                    • Lush Courtyards With Seating Area
                                                    • On-Site Retail & Restaurants
                                                    • Outdoor Gas Grilling Stations
                                                    • Poolside Cabanas
                                                    • Resort Style Pool and Spa
                                                    • Roman Tubs
                                                    • Walk In Closets
                                                    • Walk In Showers
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                                                    Leasing

                                                    The Village at Lake Lily offers the finest luxury apartment living in the Cultural Corridor of Downtown Maitland. Our newly renovated apartment homes are complete with California-style islands, stunning granite countertops, complete stainless steel or GE black appliance packages and two modern cabinet finishes to choose from are just the start. Our amenities package offers relaxing spaces that will take away worries from a long day. Stunning courtyard views are easily seen from your private patio while you are nestled in the comfort of your one-, two- or three-bedroom home. Location is not an issue at Village at Lake Lily as with its convenient location and on-site retail, dining, shopping, and entertainment are all at your fingertips.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 07/11/2023
                                                    Q: what is the income requirement for here?

                                                    Frequently Asked

                                                    Based on 283 number of votes by renters, The Village at Lake Lily is currently rated 4.1 out of 5 stars.
                                                    The Village at Lake Lily is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Village at Lake Lily is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Village at Lake Lily is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Village at Lake Lily is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 42.67 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $20
                                                    Dogs Allowed
                                                    Rent: $20
                                                    Restrictions: Greystar Standard, no aggressive breeds allowed.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    June 2024

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                                                    The Village at Lake Lily is a 764 - 1,845 sq. ft. apartment in Maitland in zip code 32751. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,525 - $5,754. Nearby cities include Edgewood, Orlando, Winter Park, West Park, and Eatonville.

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