Review History for anonymous

The Village at Lake Lily


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anonymous

Resident 2015 - 2019

7/8/2019

The community was excellent. The maintenance guys were excellent. The apartments were great. However, the leasing agents and office staff were absolutely clueless, unhelpful, and rude. It takes weeks for them to contact you back (if they even contact you back at all), none of them have any idea what is going on, and they will never answer the phone. Overall, very poor management of what could be a great apartment complex.
    Manager

    7/11/2019

    The Village at Lake Lily
    Thank you for your feedback, and sincerely apologize for any frustrations you've experienced with the office staff. We would love for you to stop by the office to discuss your concerns in detail so we can improve your experience going forward. Again, Thank you for your review. - Alissa, Property Manager

    Review 124 out of 226

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