Review History for Disappointedtenant1000

The Residences at Lakehouse


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Disappointedtenant1000

Resident 2014 - 2015

12/27/2015

Prior to moving to the lake house, my family was quite enchanted by the communities initial appeal. The personnel ,at first, was very amiable with smiles that would convey a welcoming aura. This quickly dissipated the moment the lease was signed. The staff , were quite hypocritical and began to show their true colors. When a question was asked, the answer was very blunt and riddled with arrogance . Please be advised that when considering this community, the initial welcome you receive will not last through your lease. Upon moving, to another graham establishment, A staff member's condescending nature seemed to reach its zenith as she exclaimed that our apartment was a hot commodity and already rented out. This is a sharp contrast from the smiling and warm person she appeared to be at first. On our final day when turning in the keys and inquiring about our deposit being transferred to another graham facility, A staff member rudely interrupted our conversation with another sales rep to exclaim that our deposit shall be dealt with like anybody else. As of today, the money has not been transferred to our new graham home. If this is how money is dealt with for "everybody else" then I feel for all graham residents. P.s. When moving out make sure to be present at the inspection. Even a few drops of water on the kitchen floor can cost hundreds of dollars.

    Review 15 out of 40

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    The Residences at Lakehouse

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