It has been a eight month since I've move at Horizon North Apartments and can honestly say this place needs to be subject to a county inspection for several violations and safety issues. 1. Elevators are not working properly or not operational with several handicapped persons living here. 2. The stair ways are always disgusting with urine, voitmit and pets deficating. 3. Since theres's no proper drains in hallways they are slippery and pose a danger to slip and fall when it rains or they are wet. 4. Laundry rooms machines are usually broken and no maitenance is provided. So basically none existent. 5. The office staff is none compliant or diligent with tenants complaints and corporate should take a serious action about the existing condition of the builidngs. 6. For the amount of rent which are paid you would expect to have the courtesy, service and well maintained facilities,. instead you do not receive any of the above mentioned expect excuses... I will say if the actions mentioned are not address I will petition everyone living at these apartments to file a class action suit against the corporation. further I will send the county HUD Authority Div. to investigate the premises.
Horizons North Apartments Manager12/10/2018
We're deeply concerned to read this negative review of our community as it doesn't represent the five-star experience we wish to provide our residents, Jose. We want our residents to be as comfortable as possible and we apologize for falling short of expectations. We'd like to learn more about what we can do to better accommodate you, and we encourage you to reach out to our office directly to discuss your concerns with our management team in person. Please stop by the leasing office at your earliest opportunity so we can discuss your concerns and work to resolve them.