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Resident · 2007 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
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Office Staff
08/21/2012
The management in this place are horrible! I have live here for about 6 years and I have never seen this place so bad. Everytime I try to get in contact with the leasing office they never answer the phone or the phone calls are transfer to the answering service. Is hard to get in contact with someone in there. I have been trying to get on hold with anyone at the office since 8 in the morning and is already 3 pm. Come on? That's really unproffecional and bad costumer service. I also have spoke with the staff several times when ever I need a favor and there have been times when they have told is okay and a couple of days later I receive a later about the same thing I ask them for. Is incredible is like ur talking to them and they don't pay attention to u or something. I mean if I spoke with u and we agree in something why are u sending me a later a week later about something we got an arrangement for. It really piss me off this people. I can't wait to move out. They don't care about there resident.
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Los Suenos

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