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Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2017
I've been here for a few months now and I really enjoy the location and how reasonable the pricing is. You cant find a better price anywhere in Kendall. Since I've been here, I've had a few hick-ups with minor things. But the office staff and maintenance staff work really well together to make sure all my issues were resolved in a timely manner. there was a time that I had a surprise water leak and Jessica made sure it was fixed within the same day. About 30 minutes after the leak was fixed, a maintenance employee made sure nothing was damaged and did a quality inspection. He re-assured that everything was ok which made me feel a lot better. To me, Good customer service means helping customers/residents efficiently, in a friendly manner. It's one of the things that can set a business apart from the other competition. That is what Palmetto Place is all about. So thank you again to the entire staff for doing what you do best and keep up the amazing work.
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