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Chelsea_C241
Resident · 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2018
My issue is not with the neighborhood itself, it is with the staff. The office staff NEVER picks up their phone and NEVER calls you back. I have lived here for 3 years (unfortunately) and not once have they returned my phone calls. I have reported them to corporate, nothing happens. I have sent in countless maintenance requests and maybe 3 have been fixed by the actual staff. Most repairs are done by my husband or his father. My toilet leaks water, my sink plugs get stuck so I had to remove them completely, my washing machine gets loose when spinning my clothes dry and it sounds like I am sledge hammering the appliance (actually really scary and can only do my laundry during work hours so I do not disturb any neighbors), doors are hard to open (closets and bedroom doors), my oven smelled like chemicals when I would preheat it (I stopped using it completely - no oven use for our house), and last but not least my AC freezes every night. EVERY NIGHT. I can't wait for this lease to end, we are getting the ---- out of here. Clean neighborhood, bad service from staff, renovated apartments, bad parking, and not worth the rent here. Oh and the AC units outside are so loud, I get constant migraines. I've contacted the office about it and they ignore my calls and voicemails. Nothing is ever resolved here at Palmetto Place. My husband won't even allow me to go into the office anymore. I wouldn't apply here if you are still looking.
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