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Shorecrest Club

7950 NE Bayshore Ct

Miami, FL 33138

 
 
 
 
 
 

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Resident 2019 Not Recommended
Reviewed 05/08/2019
A/C Breaks all the time (one time for over a week). The power goes out all the time. The elevators are consistently down. Sometimes you have to wait 10 minutes just to use one. You can hear your neighbor's conversations. Also, they won't tell you about the hotel in the EAST building which attracts a ton of party goers that have no regard for taking care of the building/pool/ deck. You can tell from all the constant trash, the cigarette burn marks on the cushion of the deck furniture. The apartments have roaches in them. It's all a disaster. The manager lives there but gets upset and defensive if any issue is brought up. Truly horrifying experience. We've wanted to leave for months now. Just hoping the lease ends ASAP.
Shorecrest Club Manager05/31/2019

Thank you for bringing your concerns to our attention. Unfortunately, the power outages are beyond our control as FPL is upgrading the power grid for the entire area. A communication was sent to all residents regarding this. During power fluctuations, our elevators take a few minutes to reset. With regards to the maintenance of the outdoor amenities, we'd like to get some additional information on this. Some of our team members live on the community premises, but they are not in a position to document or resolve any service requests during their off duty hours. For the convenience of residents, we have a 24-hour concierge service in the West Tower and 16-hour service in the East Tower. The next time you have service requests or would like to share any feedback, please contact the concierge desk in person or call the office. If you wish to discuss your concerns further, please email us at [email protected] Thanks, again, for your review.

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