Review History for Verified Resident 809068

The Bridges at Kendall Place


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Resident 809068

Verified Resident 2020

8/29/2020

The reason why this is getting such a negative review is not based upon an emotional dislike. But this is based upon proven horrendous professionalism and work ethic by Bridges at Kendall. The maintenance staff is terrible. I have had a leaking washer machine that has spewed water all over the floor throughout my apartment twice. The first time they did not know how to fix it. The second time an individual came and proceeded to be on his phone the entire time(which I have video proof of) not doing a thing until I had to MYSELF after being ignored by him the first time take over and ask what is happening. My apartment is in horrible conditions which was given to me upon move in all the issues are not resolved. When a new machine was finally brought this week, with it being August and the machine had issues since January, the maintenance person damaged the walls which I also have video and photo proof of. What I will hope for is that Greystar company addresses these issues, not at the community office level but at corporate level to examine the terrible conditions in which these apartments are in and the horrible maintenance staff. I hope this review just is not done in vain to not be respected and read by a paying tenant but to be read and understood that such poor and unprofessional actions should not be representative of any company. If an individual is supposed to be working why are they just leaning on their phone speaking to a random individual about another side business? If this is what Greystar allows and represents then please let me know so others can be made aware of what to expect from this company in such a digital age so my videos and photos can be attached on reviews for this apartment community and company. If these maintenance individuals are what this company wants and allows to represent them then please let me know so at least it is known.
    Manager

    9/2/2020

    The Bridges at Kendall Place
    Verified Resident 809068, we're disappointed to hear of the negative experience you had at our location. Here at Bridges at Kendall Place, we strive for excellence, and are disappointed to hear that you received anything less.

    Review 36 out of 91

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