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Cassie Gardens

534 College Drive, Middleburg, FL 32068
(813 Reviews & Surveys)

Cassie Gardens Reviews

(89)

4.8 rating

See Details

164 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1252117

Verified Resident 2022 - 2024

5/19/2024

I love living here. I have meet some really nice people in my building. It is clean quit and safe is great. The building is safe.I plan to keep living here. There is a lot of things to do here.

    Manager

    5/20/2024

    Cassie Gardens
    Hello and thank you for your online review of Cassie Gardens Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!

    Updated Review

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    Resident 635872

    Verified Resident 2018 - 2024

    4/25/2024

    Cassie Gardens is awesome! I definitely call this home! Staff is friendly and really care about the residents!! Fun activities, special gatherings and just all around pleasant!! I feel safe here and love my view of the courtyard and butterfly garden!!??

      Manager

      4/26/2024

      Cassie Gardens
      Hello and thank you for your online review of Cassie Gardens Apartments. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!

      Updated Review

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      Resident 637111

      Verified Resident 2018 - 2024

      4/10/2024

      Living here at Cassie gardens is a piece of mind it is quiet, the property is beautiful especially the gardens, I am still working so I don't spend a lot of time with the other neighbors or with the activities that's going on downstairs but I see that the neighbors are really enjoying living here. The community is great I feel safe and neighbors are friendly sometimes a little bit too friendly but they're good people, I feel that compare to other communities Cassie gardens is still a great value and the wonderful place to live.

        Manager

        4/10/2024

        Cassie Gardens
        Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.

        Updated Review

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        Resident 1189427

        Verified Resident 2023 - 2024

        3/18/2024

        I have resided at Cassie Gardens for four months and I am very satisfied with my choice of residence. Several of my former neighbors have inquired about possibly registering on the wait list when they relocate.

          Manager

          3/18/2024

          Cassie Gardens
          Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home!

          Updated Review

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          poots1025@yahoo.com

          Resident 2018 - 2023

          2/28/2024

          New manager is AWFUL

          i wrote a review and the new manager wrote a rebuttal and completely lied. She said I had 30 days and if they found damage Larry, the maintenance man came into my apartment twice said my apartment was perfect. They would have to do nothing but change the blinds and shampoo the carpet and I had lived there five years I moved out October 15. They got the keys October 17 because it was the weekend they got the keys on Monday morning. The new person moved in on Friday. They had a four day turnaround on my apartment. How much damage was there? I have all of this in documentation with my lawyer also, she said I had 30 days October 26 I got a letter stating that they were charging me for my ADA dog for Cleaning and a small portion for breaking the lease, on November 7 I got a call from a collection agency the same day. I got a letter from the collection agency that was 2 1/2 weeks from the time I moved out, was put into collections, she wasn’t even there at that time I’m sure she saying she’s looking at paperwork, but… See More>
            Manager

            3/29/2024

            Cassie Gardens
            Dear Ms. Rush, We understand your concerns and regret any dissatisfaction you may have regarding our service. Upon reviewing your case, we would like to provide additional clarity on the situation. Following your move-out, an assessment of the apartment revealed damages. On 10/15/2023, we promptly mailed you a detailed list of these damages, providing you with the necessary information to address the matter. As per our standard procedure, you were granted a 30-day window to dispute or settle the associated fees. Unfortunately, no response or payment was received within this period, leading to the initiation of collection proceedings on your account. We would like to remind you that, upon vacating the property, it is essential for former residents to check in at the front desk for security reasons or always be with the inviting resident. This standard protocol ensures the safety and well-being of our community. Should you have any further questions or concerns, we encourage you to reach out within the specified time frame outlined in our previous communication.

            Updated Review

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            Resident 856671

            Verified Resident 2021 - 2024

            2/25/2024

            The staff is very caring. The building is very clean with not even finger prints on walls. They repaint doors just to keep them looking new. It's a very safe place to live. I very much enjoy living here

              Manager

              2/25/2024

              Cassie Gardens
              Thank you SO much for your positive review!! We more than appreciate it. Please let us know if there is anything we can help you with in the future!

              Updated Review

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              Resident 974380

              Verified Resident 2019 - 2024

              1/31/2024

              Cassie Gardens is a wonderful community of people and staff. I have been here for 5 years and have always felt safe and comfortable. We are for the most part one big family here and I am pleased to be apart of this community.

                Manager

                1/31/2024

                Cassie Gardens
                Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.

                Updated Review

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                Resident 981842

                Verified Resident 2021 - 2024

                1/2/2024

                Living here in Cassie Gardens for the past two years has contributed to my overall health and well-being. The neighbors are kind courteous and friendly. The staff is helpful the service is well done.

                  Manager

                  1/2/2024

                  Cassie Gardens
                  Thank you for taking the time to let us know how we are doing. Providing a great place to live for our residents is important to us here at Cassie Gardens. It brings us such great joy to know you are happy living here at Cassie Gardens. If you need anything please let us know. Have a wonderful day

                  Updated Review

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                  Resident 706242

                  Verified Resident 2018 - 2023

                  12/27/2023

                  I am one of the original tenants. Cassie Gardens has truly become my home. The office staff and maintenance staff are prompt and professional. The do such an amazing job of keeping our home looking beautiful. We are truly family here. I have made life long friends. I love the many activities that are planned for the residents.

                    Manager

                    12/27/2023

                    Cassie Gardens
                    Hello and thank you for your online review of Cassie Gardens. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!

                    Updated Review

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                    Resident 1186538

                    Verified Resident 2021 - 2023

                    11/29/2023

                    Very well come property. Very pleasant staff. Office staff are always ready and willing to help. Larry the maintenance guy is great too. He responds promptly to requests and always cleans up. Nice amenities but would be really great if there was a pool.

                      Manager

                      11/29/2023

                      Cassie Gardens
                      Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.

                      Updated Review

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                      Resident 946290

                      Verified Resident 2019 - 2023

                      10/4/2023

                      Very clean, staff is very nice and helpful, activities each month as well as movies every Friday. Maintenance on the inside and outside of the building is consistently taken care of. There is plenty of parking for visitors as well as residents and staff.

                        Manager

                        10/5/2023

                        Cassie Gardens
                        Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.
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                        Resident 1181822

                        Verified Resident 2023

                        9/18/2023

                        The staff is very helpful and very professional. Ms.Taylor helped me EVERY step of the way my application. If it wasn't for her being so patient and understanding, I would not be in this complex. I can not thank Ms. Taylor enough for walking me through the application process step by step until it was completed!!

                          Manager

                          9/18/2023

                          Cassie Gardens
                          Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home!
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                          Resident 1179186

                          Verified ProspectVisited 2023

                          9/10/2023

                          The community was really nice. Any staff member I met with had a smile on their face and was really happy to help with and answer any questions or concerns I may have had. Taylor was a really big help and gave me more insight on the community than I first thought I would have needed, and I'm very glad she did.

                            Manager

                            9/11/2023

                            Cassie Gardens
                            Thank you for your review and for visiting Cassie Gardens. We truly appreciate your feedback. If you need anything further please contact us. Thank you again and have a wonderful day.

                            Updated Review

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                            Resident 1177365

                            Verified Resident 2023

                            9/6/2023

                            The staff are wonderful, I am really impressed with the way they handle themselves. So far my every need is handled quickly I really looking forward to living at Cassie Gardens and will highly recommend whenever someone ask.

                              Manager

                              9/6/2023

                              Cassie Gardens
                              Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.
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                              Resident 1161607

                              Verified Resident 2020 - 2023

                              7/20/2023

                              This is a lovely community. The interior amenities are like being in a luxury hotel. The outdoor trail and gardens are pleasant to take a stroll or grow a personal plant or flowers. The sunsets are something special to see from this location. The staff is very attentive and they keep a check on you if you like.

                                Manager

                                7/20/2023

                                Cassie Gardens
                                Hello and thank you for your online review of Cassie Gardens. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!
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                                Resident 1159598

                                Verified ProspectVisited 2023

                                7/14/2023

                                Courteous staff but extremely long wait list. 18 months to 24 months. By then who knows where anyone will be? Unable to view any units since they were all fully occupied. Otherwise, from the brochure it seems like it would be an attractive place to reside.

                                  Manager

                                  7/14/2023

                                  Cassie Gardens
                                  Thank you for taking the time to provide us with your feedback. If there is anything we can assist you with further please contact us. Thank you and have a wonderful day.

                                  Updated Review

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                                  Resident 1094881

                                  Verified Resident 2022 - 2023

                                  6/4/2023

                                  Have had zero problems undone. Apartment is spacious with all modern appliances.wonderful gardensboxes to grow flowers or vegetables. The people here are very friendly and so are all the staff. Hot coffee also appreciated.

                                    Manager

                                    6/5/2023

                                    Cassie Gardens
                                    Thank you for the 5 STAR review. We strive to provide excellent customer service and we are happy that you think so too. Please let us know if there is anything we can do to make your stay here even better.
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                                    Resident 1141519

                                    Verified ProspectVisited 2023

                                    5/16/2023

                                    Me gusto mucho es un sitio muy limpio y bonito y su personal muy agradable, lo tengo en mi lista para ver si puedo vivir en esta comunidad tan agradable y tranquila para persona de nuestra edad, gracias

                                      Manager

                                      5/17/2023

                                      Cassie Gardens
                                      Hello and thank you for your online review of Cassie Gardens. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!
                                      Review Author Icon

                                      Resident 1130811

                                      Verified Resident 2018 - 2023

                                      4/12/2023

                                      Meeting people, making friends socializing with others enjoying coffee time feels that the community is safe place to live , outside community very clean and well lighted at night, beautiful courtyard and flower garden , repairs are done promptly office staff is professional and friendly and easy to approach

                                        Manager

                                        4/12/2023

                                        Cassie Gardens
                                        Hello and thank you for your online review of Cassie Gardens. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!

                                        Updated Review

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                                        Resident 678034

                                        Verified Resident 2019 - 2023

                                        4/9/2023

                                        Very nice building, well maintained. I feel very secure here. One negative is that the community area bathroom is locked at all times which can be a huge problem for old people who have urinary problems.

                                          Manager

                                          4/9/2023

                                          Cassie Gardens
                                          Thank you for taking the time to give your feedback. We are glad you are enjoying living at Cassie Gardens. We take all feedback seriously and share with the teams to continue to make Cassie Gardens a great place for our residents. Thank you.
                                          Review Author Icon

                                          Resident 1125415

                                          Verified Resident 2020 - 2023

                                          3/26/2023

                                          Already answered... Same answers. If you are going to ignore what I have already answered... Over 537 words, so be it??. This is why I decided to do the survey, but instead you want me to answer same questions over and over

                                            Manager

                                            3/26/2023

                                            Cassie Gardens
                                            Thank you for your review. We like to survey our residents multiple time to make sure we are getting the most up to date feedback. Please let us know if you need anything to make your home more comfortable.

                                            Updated Review

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                                            Resident 916313

                                            Verified Resident 2018 - 2023

                                            3/20/2023

                                            Cassie Gardens is a great place to live! It's close to shopping areas and places to eat. Both sit down restaurants and fast food. The property is very pretty and has a Butterfly Garden with a fountain. The tenants have access to garden boxes if they want to use one. There's also a pond that we get a lot of birds using. It's a great place to live!!

                                              Manager

                                              3/20/2023

                                              Cassie Gardens
                                              Hello and thank you for your online review of Cassie Gardens. We are so happy that you are having such a great experience at our property. Please let us know if there is anything you need in the future and we can get it taken care of for you. Thank you again and have a great day!

                                              Updated Review

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                                              Resident 893420

                                              Verified Resident 2020 - 2023

                                              3/15/2023

                                              I personally feel, Cassie Gardens is A comfortable and safe place to live. And I have to get a shout out to management, you feel like they really care about the residence. I also like the convenience and quick access, to shopping locations, as well as Doctors, and Hospitals.

                                                Manager

                                                3/15/2023

                                                Cassie Gardens
                                                It is so great to hear how much you love living at Cassie Gardens. We are thankful you choose to live here at Cassie Gardens. Thank you for taking the time to give us a 5 star rating as well. Have a great day!

                                                Updated Review

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                                                Resident 509619

                                                Verified Resident 2019 - 2023

                                                2/13/2023

                                                My husband and I moved into Cassie Gardens a year after they opened. The upkeep and maintenance of our building has been well done. Any issues are addressed immediately. We have a 2 bedroom/2 bath and it is just perfect for us. I would highly recommend Cassie Gardens, you won't be disappointed!

                                                  Manager

                                                  2/13/2023

                                                  Cassie Gardens
                                                  Thank you for the positive review regarding Cassie Gardens. It is important to us to provide the best service possible. Your feedback is important to us. If you have any future questions or concerns please let us know. Have a great day!

                                                  Updated Review

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                                                  Resident 901868

                                                  Verified Resident 2019 - 2023

                                                  1/29/2023

                                                  It's a very good experience. I'm very happy here. I feel very secure as a seniors. All the employees very sweet and helpful. I will recommend Cassie. Garden to everyone. We have monthly programs activities.

                                                    Manager

                                                    1/30/2023

                                                    Cassie Gardens
                                                    Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Cassie Gardens. Please let us know if there is ever anything we can do to make you feel even more at home.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 486 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bedroom | 1 Bathroom

                                                    1 Bed, 1 Bath | 641 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom | 2 Bathroom

                                                    2 Beds, 2 Baths | 917 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.9

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    16

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.12 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    • Washer/Dryer Rental Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $25. Restrictions: Breed Restrictions Apply. Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Activity Room with Kitchen
                                                    • Community Living Room with Computers
                                                    • Controlled Access
                                                    • Courtyard with Grilling Area
                                                    • Dog Park
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Fully Equipped Kitchens
                                                    • Garden
                                                    • Green Friendly Community
                                                    • Monthly Resident Events
                                                    • Movie Room
                                                    • Spacious Floor Plans
                                                    • Storage Available
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    Experience the new standard in affordable Senior Living. A serene sanctuary at the center of it all, where comfort and convenience meet. Featuring newly constructed residences and a wide variety of amenities, Cassie Gardens brings the best of everything you have been looking for in a Senior Living apartment community. This ideal senior community in Middleburg, Florida provides an active and social lifestyle for seniors 55 and older.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    WRH Realty Services

                                                    A+
                                                    A+
                                                    Communities
                                                    53

                                                    Questions & Answers (1)

                                                    Ardistm
                                                    Asked on: 05/26/2020
                                                    Q: Are these apts available to persons under 55 who have a disability & steady income?
                                                    Manager

                                                    10/29/2020

                                                    Cassie Gardens
                                                    A: Good afternoon, Cassie Gardens is an Independent Community for 55yrs and older. Please call us at to go over our Rental Criteria. Thank you for outreaching to us.

                                                    Frequently Asked

                                                    Based on 813 number of votes by renters, Cassie Gardens is currently rated 4.8 out of 5 stars.
                                                    Cassie Gardens is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cassie Gardens is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cassie Gardens is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cassie Gardens is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cassie Gardens is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cassie Gardens is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.12 days to their community reviews in the past year.
                                                    WRH Realty Services
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions Apply
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Cassie Gardens

                                                    June 2024

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                                                    Cassie Gardens is a 486 - 917 sq. ft. apartment in Middleburg in zip code 32068. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Orange Park, Fleming Island, Green Cove Springs, Jacksonville, and Saint Johns.

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