Review History for anonymous

Sanctuary Cove Apartments


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anonymous

Resident 2016 - 2017

11/28/2017

CROOKS!!! RUN RUN RUN! Don't expect your deposit back either. If there was a negative star I would have chosen that. They are crooks. Starting with moving in. They tried to pull a bait and switch on units on me. They charged me a $375 extra a month for the upgraded kitchen with stainless steal appliances and promised floor throughout on the 2nd floor. I paid that extra amount and they tried putting me in an apt with carpet and black appliances. I was so mad. I Tried to run then. But they said it wa too late they already took my money. Finally they convinced me to take a 3rd floor which was comparable but NOT what we agreed to. I begrudgingly took it because they said that was the best they could do. I asked about the closet door that had minor damage that my friend accidentally hit with his suitcase and I said I'd replace it. They insisted they would just get a used one at zero cost to me. Well they lied AGAIN and they charged me $245 for the door. I asked them why they did that and they said "oops sorry". When my lease was up I asked for a final walkthrough and they said "why". They laughed and finally said OK. They had the maintenance man meet me over there. The guy showed up with NO paperwork. The apt was so immpeccable that he thought I was moving IN not OUT. I insisted on a checklist. Finally he came back with a check list and mark everything with VERY GOOD. I then asked about my deposit and they said they will get back to me. I finally got a letter stating that due to repairs and garbage removal I would not be getting it back! I had NO GARBAGE. I paid for a cleaning service. Again it was SO immaculate they thought I was moving IN. These people are either very stupid or very smart crooks. Either way. RUN For those living there currently? Don't bother with the conditions you leave the unit in because you will not be getting your deposit back under any circumstances. Do clean leave all the trash in the unit because you will be charged for it regardless how you leave the unit. Just a friendly consumer tip.

    Review 11 out of 86

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    Sanctuary Cove Apartments

    March 2024

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