Willow Creek Apartments
#4,015 #2 #495

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Willow Creek Apartments

6851 Willow Creek Circle, North Port, FL 34287
(70 Reviews)
$1,203/mo

Reviews

(64)

3.7 rating

See Details

70 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1260120

Verified Resident 2023 - 2024

7/6/2024

I lost my mobile home during the last big hurricane. I needed a place to live,so l came to Willow Creek. I am happy here.The 2 ladies in the office are very nice and help with any questions that l ask. Cody is very nice.

    Manager

    7/9/2024

    Willow Creek Apartments
    It is sad to witness how natural disasters can strip us of things that we know best, but that is why we aim to maintain a welcoming, supportive community. Cody and the rest of our team will be delighted to know that they could be helpful during such a hard time. It brings us joy that you have found your home here, and we are here should you need anything.
    Review Author Icon

    Resident 1260055

    Verified Resident 2024

    7/5/2024

    Very nice apartment complex. 6 3-story buildings. Very close to everything you need. Pool, little pond and trees make the place cost and even romantic. The hallways need to be painted and the carpet needs to be changed. The management office is responsive and professional.

    Manager

    7/9/2024

    Willow Creek Apartments
    Our goal is to provide our community with as much convenience as possible, so we love knowing you have benefitted from our prime location and that you are delighted with the professional demeanor of our team. It is excellent that you feel our neighborhood is cozy and romantic with our pond and landscaping, and we are happy to consider your thoughts about our hallways and carpets to make your experience even more enjoyable. For anything else, please feel free to reach out!

    Updated Review

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    Resident 1151682

    Verified Resident 2017 - 2024

    6/11/2024

    Some issues have been corrected. Slow improvements are being made to the outside of buildings and common areas. Inside of the buildings are not maintained. Common hallway walls need repairs and painting. Hallway carpets have never been cleaned and smell. Entering buildings should not look and smell like a cheap motel. Complex is advertised as safe. All buildings do not have a working security door. Excuses for years with no repair. Rent continues to increase while living standards have not been maintained. Tenants are paying for what is described in the complex description. Management should be providing the standards of safe and healthy living. Time and work can bring this community back to a place to be proud of.

      Manager

      6/13/2024

      Willow Creek Apartments
      We greatly appreciate you taking the time to acknowledge the improvements in our community spaces. Thank you for sharing your thoughts about our hallways and doors. We will work to uplift these areas and would be more than happy to discuss your suggestions in further detail. When you have a moment to talk, please call or stop by our office. Thank you!
      Review Author Icon

      Resident 1242510

      Verified Resident 2003 - 2024

      4/8/2024

      willow creek was wonderful but now it's terrible:before the area was watered every day,a lot of flowers and bushes bloomed,the windows and stairs were washed once a year .I can't say anything about the team,since they just started working.I wish the yeam success.

        Manager

        4/12/2024

        Willow Creek Apartments
        Thank you for sharing your experience with us. Our team works hard to provide our residents with a pristine living environment, so we are sorry to hear you feel this way. We would like to connect with you to restore your comfort, so please give us a call or stop by our office for a chat. We hope to hear from you soon.
        Review Author Icon

        Resident 1234470

        Verified Resident 2009 - 2024

        3/12/2024

        I've been living here for 14 years I have enjoyed it very much haven't had any problems with anyone I recommend this place to anyone that I know and love very good place to live maybe that's the reason I've been here so long

          Manager

          3/15/2024

          Willow Creek Apartments
          We love to hear from long-term residents such as yourself, so we are thrilled the hear the last 14 years have been a blast! Our team takes pride in providing our residents with an outstanding living experience, so we couldn't be happier to hear you feel at home in our community. We appreciate your glowing recommendation and hope to continue to raise the bar.

          Updated Review

          Review Author Icon

          Resident 1108826

          Verified Resident 2021 - 2024

          2/4/2024

          I love living at Willow Creek Apartments. I'm going on my third year here and I'm very satisfied. This community checks all the boxes , it's very quiet, I feel safe, the people are very friendly. The office staff is friendly and helpful and the maintenance staff does their best to stay on top of things.

          Manager

          2/6/2024

          Willow Creek Apartments
          It is awesome to hear that we check all of your boxes! Thank you for raving about our top-quality community members. We are looking forward to another year with you here!
          Review Author Icon

          Resident 1215798

          Verified Resident 2019 - 2024

          1/9/2024

          The people have been wonderful, the maintenance staff work hard but need more help. The online site make it's easy to pay rent and list maintenance concerns as well. Sometimes it is difficult to get elevator repairs completed in a timely manner, so if you're in a wheelchair or can't use the stairs, urge you to get a 1st floor apt.

            Manager

            1/12/2024

            Willow Creek Apartments
            Thank you for your lovely comments about our helpful team and convenient resident portal! With regard to the elevator, we occasionally have to wait for a third-party vendor or a part to complete a repair, but we assure you that we address any concerns as quickly as we can. If there is anything we can do for you, please let us know.

            Updated Review

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            Resident 1100469

            Verified Resident 2022 - 2024

            1/7/2024

            Building noise is loud. Upstairs neighbor has tv on all night. Elevator clunks very loudly when it starts and stops, never know when it may crash with you inside. Dryer is very loud and needs replacement. Front door slams loudly. Overall coommunity noise level is very good.

              Manager

              1/10/2024

              Willow Creek Apartments
              Thank you for sharing your feedback. We are delighted about your overall satisfaction but regret that some building sounds have disturbed you. Our team will look into this and invite you to reach out anytime we can be helpful.
              Review Author Icon

              Resident 1215009

              Verified Resident 2023 - 2024

              1/7/2024

              I have been here just 6 month. I find to be very pleasant and quiet Office staff ate always pleasant to talk to. Grounds are kept up very well and for the most part dumpster areas pretty cleam.

              Manager

              1/9/2024

              Willow Creek Apartments
              Thank you for choosing our community as your home and letting us know you appreciate the peaceful environment and well-kept grounds! As customer service is our top priority, we are encouraged by your encouraging feedback about our service.

              Updated Review

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              Resident 1090470

              Verified Resident 2021 - 2023

              12/8/2023

              I Was hoping for active community but nothing happens here. The same 8/10 people attend coffee in morning and birthdayparty once a month. We Have tried crafts on our own again same ladies attended tried Bingo on our own 5 people be nice to have a community bullentin board to advertize

                Manager

                12/13/2023

                Willow Creek Apartments
                We appreciate your suggestions for creating a more social atmosphere and would love to follow up with you about this. Could you please come by the office so we can chat further? We look forward to our conversation.

                Updated Review

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                Resident 1090284

                Verified Resident 2021 - 2023

                12/8/2023

                My experience with the staff has been a very good experience any time there is a problem they always seem to take care of it in a very timely and professional manner special shout out to danielle at the front desk for helping me out with the computer

                  Manager

                  12/13/2023

                  Willow Creek Apartments
                  We are delighted you are enjoying your time in our beautiful community. Providing excellent service is a priority, and Danielle and our team are thrilled we could help with the computer and other issues that have come up. Thank you for taking the opportunity to share your compliments and brighten our day.
                  Review Author Icon

                  Resident 1197333

                  Verified Resident 2019 - 2023

                  11/7/2023

                  I have found that this community is very quiet and peaceful. Most of the residents I have met have been nice and helpful. I have developed some wonderful friendships while here. Of course, there are always a few that can be difficult but overall a pleasant place to reside.

                    Manager

                    11/13/2023

                    Willow Creek Apartments
                    Hello, thank you for taking the time to review. We are proud of the peaceful and friendly atmosphere our community has to offer, so it makes our day to see your comments. Please feel free to reach out if there is anything we can do to boost your rating.
                    Review Author Icon

                    Resident 1197286

                    Verified Resident 2019 - 2023

                    11/7/2023

                    The apartment complex was perfect for mine and my husbands needs. Close to family and everything we need is in driving distance. The elevator was also a plus because there are 3 floors of apartments. Each floor had a laundry room as well. The pool has areas with picnic tables for outside seating. Also we found it reasonable and within our budget.

                      Manager

                      11/13/2023

                      Willow Creek Apartments
                      It is encouraging to hear that our community meets your needs and is conveniently located for you and your husband. Your positive comments about the amenities, such as the elevator, laundry rooms, and pool with picnic areas, are much appreciated. We strive to provide a comfortable and budget-friendly living environment, and we are delighted that you've found our community to be a good fit for you.
                      Review Author Icon

                      Resident 1188378

                      Verified Resident 2021 - 2023

                      10/9/2023

                      Hugh bug problem for whole building. Was reported but told nothing will be done. Monthly spraying will not fix this. When a problem needs fixed it is not done in a timely manner. Just had lawn cut after three weeks. No community times but one hour in morning for coffee. Sometimes community building not opened until 30 min after time, which takes away from our hour. Web site is misleading. There is not much socializing. Some building had bad floors. Walking to Apts. Is scary.

                        Manager

                        10/14/2023

                        Willow Creek Apartments
                        We appreciate you taking the time to leave a review. Our sincere desire is to provide our residents with pest-free homes and efficient service, and we are sorry if you have experienced anything less. Please allow us an opportunity to learn more about your specific situation, so we may involve our maintenance and pest control teams. At your earliest convenience, please stop by our office or give us a call. We hope to speak with you soon.
                        Review Author Icon

                        Resident 1187556

                        Verified Resident 2023

                        10/6/2023

                        My overall experience is positive. I'm not pleased that the damage done to the inside of the buildings remain unrepaired. On my floor, the laundry room is totaled and the hallway carpet is deplorable.

                          Manager

                          10/10/2023

                          Willow Creek Apartments
                          We are glad your overall living experience has been pleasant. That said, we are sorry if you have noticed a recent lapse in community upkeep. Our maintenance team has been alerted and will look into your concerns shortly. If there is anything else you wish to share, please feel welcome to contact our office.
                          Review Author Icon

                          Resident 1187432

                          Verified Resident 2019 - 2023

                          10/6/2023

                          I've had a good experience living here with the personnel. And I have had great experience meeting friends here . Since I have lived here I've enjoyed the living environment as well. I have referred people I know about the low rent here.

                            Manager

                            10/10/2023

                            Willow Creek Apartments
                            Nothing makes us happier than hearing your experience has knocked your socks off! We strive to provide our residents with an all-around positive living experience, and your praise lets us know we are doing something right. We hope to continue to raise the bar in the future.
                            Review Author Icon

                            Resident 1179935

                            Verified Resident 2023

                            9/12/2023

                            Maintenance of buildings and grounds is poor. Management's standard response is "we're working on it". There is no clear plan to address pavement subsidence and constant elevator malfunction due to the standing water.

                              Manager

                              9/22/2023

                              Willow Creek Apartments
                              Thank you for reaching out to share your concerns with community upkeep. We have shared your feedback with our maintenance team for specific attention, and we welcome the opportunity to speak with you directly about our plans to address your concerns. Please call or visit us in the office as soon as you are available.
                              Review Author Icon

                              Resident 1167739

                              Verified Resident 2012 - 2023

                              8/7/2023

                              we've spent every day since hurricane ian in an unsafe building you have no intention of repairing we are paying security features in a building that now has none with homeless people accessing the building

                              Manager

                              8/12/2023

                              Willow Creek Apartments
                              Thank you for taking the time to share your feedback. Our team aims to create an experience that offers residents peace of mind, and we are sorry to learn of your disappointment and concern. It would be helpful for us to speak with you directly so we can better address these matters. Please call or stop by at your convenience. We look forward to hearing from you.
                              Review Author Icon

                              Resident 1166874

                              Verified Resident 2022 - 2023

                              8/5/2023

                              Not good. Some Residents smoke in their apartments which makes the place really smell bad, hall subfloors need to be fixed, hall and foyer carpets are filthy and stink. One resident in bldg 6 has mental issues and should not be here. He has bothered several woman in the complex.

                                Manager

                                8/9/2023

                                Willow Creek Apartments
                                We really appreciate you taking the time to share your thoughts with us. We want your experience to be the best, so we will begin to focus on some of your suggestions. We want to learn more about your experience here at your earliest convenience. We will be glad to speak with you directly, so please contact our regional customer care group at NorthFlorida@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
                                Review Author Icon

                                anonymous

                                Resident 2011 - 2023

                                7/12/2023

                                Not so good as of late, constant problems with the elevators forcing disabled people to use the dangerous, concrete fire escape stairs. One maintenance person for 220 old apartments, do the math. Half of the damage Ian did hasn't been addressed. I you live on the third floor be prepared to hear squirrels and raccoons running around on your ceiling as none of the soffit Ian damaged has been repaired.

                                  Manager

                                  7/19/2023

                                  Willow Creek Apartments
                                  Thank you for reaching out to us. The comfort and well-being of our residents are always our priority, and we would like to discuss your observations with you further. Please contact our regional customer care group at NorthFlorida@HighmarkRes.com at your earliest convenience. Remember to refer to this review and the apartment name so we can expedite our response.
                                  Review Author Icon

                                  Resident 1158384

                                  Verified Resident 2023

                                  7/10/2023

                                  The first problem has now been resolved. I can once again look forward to sleeping at night on a regular basis in my own apartment. Now we just need to get the pool open again. It's been 9 months. Thank you.

                                    Manager

                                    7/13/2023

                                    Willow Creek Apartments
                                    It is a joy to hear our team has addressed your concerns. We are working to get the pool back up and running, and we appreciate your patience. If you ever need anything, please let us know,
                                    Review Author Icon

                                    Resident 1158098

                                    Verified Resident 2021 - 2023

                                    7/10/2023

                                    Very Safe and Peaceful community. Thank You. **********************************************************************************************************************************************************************************************

                                      Manager

                                      7/13/2023

                                      Willow Creek Apartments
                                      What an honor to know you have peace of mind here. Thank you for letting us know about your high regard for our community.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1044278

                                      Verified Resident 2016 - 2023

                                      7/7/2023

                                      Current management is professional, pleasant, and helpful. Maintenance manager Martha is awesome. Residents are pleasant and helpful. My floor is always quiet. Location is excellent. Apartment is satisfactory.

                                        Manager

                                        7/12/2023

                                        Willow Creek Apartments
                                        We are delighted to read your kind words about our management team, especially Martha. It is endearing to read your thoughts toward your neighbors. We hope you continue to flourish here!
                                        Review Author Icon

                                        Resident 1157256

                                        Verified Resident 2023

                                        7/7/2023

                                        Everyone here is wonderful from staff to residents. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                          Manager

                                          7/11/2023

                                          Willow Creek Apartments
                                          Thank you for the great review of our team. We appreciate it!
                                          Review Author Icon

                                          Resident 1157216

                                          Verified Resident 2023

                                          7/7/2023

                                          Love my apartment, however, not happy with the pool situation. Also, no activiites Would love pool to open before summer is over. Wish things were explained when I moved in - need a card for laundry room, can get air filters in office. The rent increases are ridiculous.

                                            Manager

                                            7/11/2023

                                            Willow Creek Apartments
                                            Thank you for highlighting these areas for enhancement to us. We are glad to know you love your home, and we look forward to implementing your recommendation regarding communication as we move forward. We also welcome you to visit with us regarding our process for offering the best rates possible to our residents. Call or stop by anytime.

                                            Floor Plans & Pricing

                                            1 Bedroom

                                            One Bedroom Phase I

                                            1 Bed, 1 Bath | 652 sq. ft.

                                            See Floor Plan Details

                                            One Bedroom Phase II

                                            1 Bed, 1 Bath | 652 sq. ft.

                                            See Floor Plan Details

                                            2 Bedrooms

                                            Two Bedroom Phase I

                                            2 Beds, 2 Baths | 854 sq. ft.

                                            $1,203

                                            2 Available Units

                                            See Floor Plan Details

                                            Disclaimer: Special, prices and availabilities subject to change.

                                            epIQ Ratings

                                            What is epIQ?

                                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                            epIQ Report Card

                                            In partnership with SatisFacts™

                                            Community epIQ Grade

                                            A-
                                            A-

                                            Renter Ratings

                                            B

                                            Review Ratings

                                            Noise

                                            4.5

                                            Grounds

                                            3.1

                                            Safety

                                            2.8

                                            Office Staff

                                            3.9

                                            Maintenance

                                            3.4

                                            Neighborhood

                                            4.3

                                            Survey Ratings

                                            SatisFacts™ Tour Survey

                                            SatisFacts™ Move-In Survey

                                            SatisFacts™ Maintenance Survey

                                            SatisFacts™ Renewal Survey

                                            Review Count

                                            A

                                            Number of reviews in the past 365 days

                                            19

                                            Manager’s Review Engagement

                                            A+

                                            Percentage of reviews responded to

                                            100.00%

                                            Manager’s Review Reply Time

                                            B+

                                            Average time to respond to reviews

                                            4.21 days

                                            View Community Timeline
                                            View Community Timeline

                                            Features & Amenities

                                            Laundry
                                            • Washer and Dryer Connections
                                            Pets
                                            • Cats Allowed
                                              Deposit: $100. Fee: $300. Rent: $20
                                              Less Info
                                              More Info
                                            • Dogs Allowed
                                              Deposit: $100. Fee: $300. Rent: $20. Restrictions: Our community is pet friendly and breed friendly! Aggressive dogs or any dog with a bite history will not be accepted.
                                              Less Info
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                                            Other
                                            • 24-Hour Emergency Maintenance
                                            • Air Conditioner
                                            • BBQ Grills
                                            • Blinds
                                            • Business Center
                                            • Ceiling Fans in Living Room and Bedrooms
                                            • Clubhouse
                                            • Fitness Center
                                            • Lake View
                                            • Low to Middle Income Options
                                            • National Relocation Program
                                            • Non-smoking Community
                                            • Online Resident Services
                                            • Pool
                                            • Pre-qualified Renter's Insurance Available
                                            • Resident Reward Program
                                            • Security Deposit Alternative Available
                                            • Spacious Floor Plans
                                            • White Appliances Including Dishwasher
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                                            Leasing

                                            Located in North Port, Florida you'll find comfort and convenience in this active adult community. Our community offers spacious one and two-bedroom homes that feature ceiling fans, fully equipped kitchens, an elevator in every building, and great lake views. The beautiful grounds feature a fitness center, sparkling swimming pool, BBQ grills, boat and trailer parking as well as barber and beautician services. Easy access to Tamiami Trail puts you in a great location where residents enjoy numerous shopping and dining venues nearby as well as Port Charlotte Town Center, Wal Mart, Town Pharmacy, Warm Mineral Springs, Fishermans Village, Peace River Wildlife Center, and local golf courses and parks. Stop by today for a tour!
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 10:00 AM - 06:00 PM
                                            • Saturday: Closed
                                            This community is managed by

                                            Highmark Residential

                                            A-
                                            A-
                                            Communities
                                            364

                                            Questions & Answers (1)

                                            Anonymous
                                            Asked on: 03/19/2018
                                            Q: Can you hear your neighbors?

                                            Frequently Asked

                                            Based on 70 number of votes by renters, Willow Creek Apartments is currently rated 3.7 out of 5 stars.
                                            Willow Creek Apartments is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                            Willow Creek Apartments is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                            Willow Creek Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                            Willow Creek Apartments is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                            Willow Creek Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                            Willow Creek Apartments is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                            Managers have responded to 100% of their community reviews in the past year.
                                            Managers have replied within 4.21 days to their community reviews in the past year.
                                            Highmark Residential
                                            Cats Allowed
                                            Deposit: $100
                                            Fee: $300
                                            Rent: $20
                                            Dogs Allowed
                                            Deposit: $100
                                            Fee: $300
                                            Rent: $20
                                            Restrictions: Our community is pet friendly and breed friendly! Aggressive dogs or any dog with a bite history will not be accepted.
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths

                                            Contact Property

                                            Willow Creek Apartments

                                            July 2024

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                                            Baths

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                                            Willow Creek Apartments is a 652 - 854 sq. ft. apartment in North Port in zip code 34287. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,203. Nearby cities include Port Charlotte, Englewood, Venice, Rotonda West, and Punta Gorda.

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