Resident · 2016 - 2017
To start we were promised a fully remodeled apartment when we moved in the cabinets were old and super glued, floors had stains, and the toliet seat wasn't even put on so my mother in law fell in. Within the first month I moved the apartment caught fire by me simply turning the stove top on. I grabbed the fire extinguisher but it has been used and they never checked it which was breaking code. The fire department does in fact have this on record. Next couple months I went to work and got home around 5pm to a flooded apartment because a pipe busted I turned the water off and went to the office for help I got a response of "there are other issues we will get to you tonight if we can." However I was left to clean everything up by myself. That wasn't the only time my apartment flooded either the other bathroom did the same thing and again no response from Latigo 27. We also had a problem with our AC unit not working but no one would fix it and it actually flooded the apartment below us. It still wasn't fixed after that. In addition to this all they all have awful attitudes a specially the manager Holly. I gave them a check for my rent and the machine in the office wasn't working and voided the check instead of asking for another one they put a notice to leave on my door. I called and they said that were the guidelines any other place would have called and have me simply write another check. The best part was I had drug dealers move in beside me and pull guns on residents and yell and curse at 3am. Cops were called multiple times and management refused to do anything.
Latigo 27 Apartments Manager
Olivia, Thank you for your review. Latigo 27 strives to provide an outstanding living experience for our residents and I am sorry to hear this was not the case during your stay with us. I also want to thank you for visiting the leasing office and allowing us to work with you on unresolved matters. I do wish you the very best in your future endeavors.