Review History for anonymous

Grandeville on Saxon


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anonymous

Resident 2014 - 2015

8/7/2015

I am the same person who posted the positive review last year and I cant believe how much my thoughts have changed since I moved here. I have been living her for a year and a half now and I promise I will not be renewing when my lease ends. When McKinley was here, I had no complaints, it was not perfect but it wasn't bad. The staff was friendly and maintenance was helpful and even helped me move things when I needed to without a problem. Ever since Northland took over, it has been a nightmare. It took me over a month to renew my lease (which wasn't by choice, but because we had no money to move) because the woman kept sending us away instead of taking care of it right when we were there. They don't take care of the grounds, yet can somehow get away with calling this place a "luxury apartment complex. Ha! The hallways are disgusting in the back buildings due to a ton of feral cats peeing and raccoons getting into the trash every night. We told management, who promised to clean the hallways, and never did. They don't return our calls, but will gladly charge us extra for little things every time they can. They promised "free" trash service but wil charge 17 a month in your water bill and hope you won't notice. They recently charged me extra for rent, and I don't even know how they can since I wrote a check with only my monthly rent amount. The electric is through the roof because they leave lights on in the maintenance building and in empty apartments and leave it to the the residents to pay. My electric bill through the roof every month and is 30 dollars extra due to this. The appliances are falling apart, my ac goes out every two months and dishwasher is currently down and dryer is going out too. Walls are paper thin. Pool is disgusting and the gym equipment doesn't work. I have not had a single pleasant experience with the new management. I am disappointed with how management treats their residents and cares for the grounds. This place is just a mess overall, when it didn't used to be. McKinley took care of the grounds at least, had monthly pressure washing and whatnot, but Northland lets it looks disgusting, and doesn't care about the residents already living here. The gates have been broken as long as I can remember, so if you want security that's out of the question. I sincerely cannot wait until I can get away and never have to deal with this place again. I've heard that apartments are bad but this place is awful. Do not move here if you can help it.
    Manager

    8/27/2015

    Grandeville on Saxon
    I personally want to thank you for your feedback. All comments help us to improve daily. I would like the opportunity to resolve any and all of your issues. Please feel fee to call me at the leasing office 386-789-5580 Thank you Elena Vaughn Community Manager

    Review 58 out of 99

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    Grandeville on Saxon

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