Review History for anonymous

Grandeville on Saxon


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anonymous

Resident 2014 - 2015

8/26/2015

I am completely disappointed with this place... we moved in 2014 and have had the worst experience ever here. First our neighbors were like wild elephants whooping and hollering and wrestling at all hours. We could often hear every word they said! Parties every Friday night for the first 5 months we were here and we had a ten month old baby ?? after they moved out things got better with the noise level and we were happy for maybe 6 months than Northland took over and EVERYTHING went downhill...Poor management, poor maintenance, disgusting pool, pool deck, hallways gross, cockroaches and spiders started appearing everywhere, trash all over, gym went to crap etc... Needless to say we did not re-sign our lease. 16 months was too long to stay here in my opinion. In 16 months we had to do 50+ work orders, that is insane to me. Our ice maker broke 4 times, our sink sprayer never worked, our AC has numerous issues, the water heater never worked correctly-maintenance said they fixed it but never had very hot water. The management staff is definitely not up to par! They don't return calls or you can explain a whole story to them and they aren't even really listening, they just tell you what u want to hear and than do nothing! And I have called the next day and they didn't even remember talking to me, it's very unprofessional ?? McKinley was not perfect but at least the workers cared about their jobs, the grounds and us residents. Northland doesn't even remotely compare!!! They not only made this place worse but they raised everybody's rent once they had to re-sign their leases. I would never get another apartment that this company owned unless I wanted to live in a ------.
    Manager

    8/27/2015

    Grandeville on Saxon
    Thank you for your honesty, we appreciate any and all feedback to help better serve our residents. I apologize for the experience you have had at Grandeville on Saxon and would like to speak with you personally. Please feel free to call the office at 386-789-5580 or please stop in the office at anytime. Thank you Elena Vaughn Community Manager

    Review 57 out of 99

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    Grandeville on Saxon

    July 2024

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