Review History for anonymous

Reserve at Orange Park


Review Author Icon

anonymous

Resident 2020 - 2021

2/27/2021

This is the WORST place I've ever lived. Notice a bunch of 5 star reviews together? They give away TVs in a raffle to get a better score. They are very rude, and maintenance never fixed one problem. Our move in day took 2 hours to get keys, and so much stuff was damaged but we already signed the lease and they promised to get it fixed. After 3 floods, and everything from the original move in date still broken, we left. Eidy (property manager) can't be bothered to help unless it's to gain something, like your move in date. She couldn't even stick her head out if her office that was 5 feet away on an entire day because she was too busy. Holly is her fall back, she gets holly to make promises and them Eidy doesn't like them so they just lie and say they never promised that. NEVER MOVE HERE. I live in a great place now and I'm not writing this because I'm bitter, I'm writing it because Arium headquarters doesn't understand the horrible place they are running in Orange Park or they just don't care.
    Manager

    3/1/2021

    ARIUM Orange Park
    We're sorry to hear about your experience. We want to assure you we strive to provide excellent service to all our guests,. so we're disappointed to read about your move-in experience and previous stay. We also offer a 48-hour maintenance response guarantee in our community, and we would like the opportunity to learn more about your experience. If you're willing, please reach out to ResidentServices@ARIUMLiving.com so we may better understand your experience. Again, we apologize that your previous visits was not up to standards, and we wish you the best moving forward.

    Review 12 out of 196

    Share This Review

    Check Availability

    Reserve at Orange Park

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review