I have lived here over a year and since the management company changed so has the service levels and quality of care. The maintenance team is slow to respond; even when you call the front office to get help they are about as helpful as a gnat on a buffalo's behind and do not follow through on your request for assistance. The pool area looks like hood rats took up residence with the trash and other things I care not to mention. I don't even use the pool anymore and at $1700 a month for a 3 bedroom I know I can do better. Thank god I am moving out October 2019 and will not recommend this place or any place the management company operates.
Manager
10/10/2019
Avenues of Baldwin Park
Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here atAvenues of Baldwin Park. It is our goal to provide the finest customer service each and every day aspart of the LIVE IT! experience our company is fully committed to delivering. I have an opendoor policy and you are always welcome to contact me or come by the business office at yourearliest convenience. I hope to hear from you soon. I can be reached at 407-671-0200 orbaldwinparkmgr@hrpliving.com.Kindest Regards,Lynn LacombeCommunity Manager
1 Previous Review
Previous Review
Resident 493753
Verified Resident • 2018
5/31/2018
Mildry and Ashley were terrific. My move and the process was simple and they were most helpful. From the moment I arrived to see the unit I was greeted with a smile and desire to help. Going through the application and working with the online system, Ashley stayed with me through it to make sure I did not encounter difficulty. They truly made my move experience less stressed.
Manager
6/14/2018
Avenues of Baldwin Park
Thank you for the great review. We want you to be happy in your (new) home, please let us know if we can do anything in the future to make your stay with us better!