Review History for Verified Resident 842717

Avenues of Baldwin Park


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Resident 842717

Verified Resident 2020 - 2023

10/6/2023

The apartments has changed management companies and or office workers so much you can never get any work done on your unit. I was even hired at one point to work here but when I seen the turn around I opted out. You have to start over with complaints or issues or they act as if there was never a pipe line of request left from the previous management or company. The Spanish front desk workers are very rude and clearly don't understand customer service, Andrea is great she is just working with what's given to her I do feel bad for her having to endure what the others fall short on. It was a great complex prior to the ending of 2022 going into all of 2023. I will not be renewing my lease, the roaches are outrageous, mice/rats run rampant, there has been a leak on my roof for 1 year, the outlets are weak and non working, there is no lighting by my building and I work overnights so it's pitch black when I leave and the same when I return, there is no parking, dog poop everywhere, the pools are filled with pet fur, the only good thing is the basketball park in which me and other residents have purchased nets for on several occasions because my son needs to practice. I would leave but they will make me pay rent until the apartment is filled or bill me and mess my credit up which is blasphemy, because the whole unit/complex needs to be fumigated.
8 Previous Reviews

Previous Review

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Resident 842717

Verified Resident 2020 - 2023

4/17/2023

Throughout the many changes here I am thankful to call this place home. It has definitely been an uphill climb, but it's safe to say I can see the sun! I absolutely love Ms. Rosa she is amazing at what she does.

    Previous Review

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    Resident 842717

    Verified Resident 2020 - 2022

    6/28/2022

    So far my experience at this locaRuin has been great. There have definitely been improvements and I am thankful for that. I love the basketball courts and the fact that they keep a net on them. I also love the gym equipment. Having this conveniently on site allows me to be able to workout and train with my children at our own convenience. What an amazing place to live!
      Manager

      7/1/2022

      Avenues of Baldwin Park
      Thank you, dear resident, for taking the time to write a review!We are pleased to hear how much you are enjoying our amenities and the community! Please contact us if there is anything you need.Sincerely,Nina Peña - FikeCommunity Manager

      Previous Review

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      Resident 842717

      Verified Resident 2020 - 2022

      6/15/2022

      This is an amazing community. All the neighbors where I live stay to themselves and don't bother anyone. I am friendly with my immediate neighbors and if we see anything out of the ordinary we let each other know.
        Manager

        6/25/2022

        Avenues of Baldwin Park
        Dear Resident,Thank you so much for the kind words. The entire team at Avenues of Baldwin Park makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Avenues of Baldwin Park home. If there is anything that I can ever do for you, please feel free to contact me.Thank you,Nina Peña- FikeCommunity Manager

        Previous Review

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        Resident 842717

        Verified Resident 2020 - 2022

        5/16/2022

        We are finally having stability after several property management changes, the street lights still go out on and Off, the maintenance needs to do a more professional job, especially when we are paying out of pocket for the repairs. We are in out dated apartments with bad power sockets and the rent is always In fluctuating, and parking is horrible in my area, but it's safe and my children schools are amazing.
        Manager

        6/21/2022

        Avenues of Baldwin Park
        Dear Resident,Thank you for bringing to our attention the problems with the electrical outlets, please create a service request and our maintenance team will take care of that for you. Regarding the street lights, they are already fixed. Please, contact me directly should you have any suggestions for further improvement. Our commitment is to provide the best customer service every day. We value your feedback. My email is: Baldwinparkmgr@hrpliivng.comKindest Regards,Nina Peña-FikeCommunity Manager

        Previous Review

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        Resident 842717

        Verified Resident 2020 - 2022

        5/9/2022

        This is now an amazing place to live at. After going through several owners and people in the office we finally have familiar faces. However we did move here with a promise that our unit would be updated that is no longer the case. Sadly l, but it's a quiet place to live at.
          Manager

          6/21/2022

          Avenues of Baldwin Park
          Dear Resident,Thank you so much for the kind words. The entire team at Avenues of Baldwin Park makes it our goal to provide the best customer service every day as part of the LIVE IT!. In regards to the renovations, for now, we are not doing any major upgrades due to the delay in the supplies, we hope that next year we can continue working on the project.Kind regards,Nina Peña-FikeCommunity manager

          Previous Review

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          Resident 842717

          Verified Resident 2020 - 2021

          10/11/2021

          Eye absolutely love the location, the fact that the community has 3 pools is a plus. The outside is nice as fair as the lawn and the trees. There are a few things that could be improved based on the cost of living, but hopefully they are working on it.
            Manager

            10/19/2021

            Avenues of Baldwin Park
            Dear resident ,Thank you so much for the kind words. The entire team at A makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Avenues of Baldwin Park home. If there is anything that I can ever do for you, please feel free to contact us.Thank you,Avenues of Baldwin Park Team

            Previous Review

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            Resident 842717

            Verified Resident 2020 - 2021

            5/1/2021

            Charlie is a very concerned apartment manager. He makes sure that everyone is taken care of. He follows up with you as well to make sure any work you requested was done completely and correctly. The apartments is very child friendly.

              Previous Review

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              Resident 842717

              Verified Resident 2020

              11/11/2020

              So far everything is okay, however there is a few things that Eye'M waiting to be complete. It's getting dark earlier and eye would like to be able to see getting into and out of my apartment as there are dogs in the community and eye don't want to step in poop and eye would like to be safe coming in and out.
                Manager

                11/21/2020

                Avenues of Baldwin Park
                Dear Valued Resident,My team and I would like to extend our sincerest apologies to you for your experience here at Avenues of Baldwin Park. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We would love to get more details from you regarding the issues you have listed; you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. Kindest Regards,Charlie Diaz, Community Manager

                Review 17 out of 550

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                Avenues of Baldwin Park

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